AI Implementation & Training Consultant

Quick Facts

• Role: AI Implementation & Training Consultant

• Focus: Deploying AI product capabilities for clients and running AI training for public administration and businesses

• Work setup: Onsite in Warsaw; client onboarding and trainings require periodic onsite presence

Description

You will implement new features of AI products (SAIE, TWIN:DESK, PROXY:AI) at customer sites using a defined deployment methodology, from needs analysis and configuration through acceptance testing, handover to operations, and user support. You will also plan and deliver AI workshops, trainings, and webinars, covering practical use cases, safety and compliance (GDPR / EU AI Act), and agent automation. The role combines technology, process design, and people-focused change management.

Responsibilities

• Implement new AI product functionalities at client sites (analysis, configuration, acceptance tests, handover) following the CDF methodology

• Run requirements workshops, map client processes, design pilots, and define success metrics

• Deliver trainings and webinars for public administration and enterprises; co-create and update training materials

• Support users after go-live, collect feedback, and pass product development requirements to the product team

• Create and maintain a library of prompts, agents, and reference configurations used in implementations and trainings

• Document deployments and trainings according to integrated management system requirements (ISO 9001, 27001, 42001), including evidence of compliance

• Monitor customer adoption indicators (license usage and results) and report outcomes

• Collaborate with the IT team and product development regarding security, access management, and ticket handling

Requirements

• Minimum 3 years of experience in an IT implementation consulting role, deployment engineer role, systems analyst, or systems administrator

• Proven ability to lead client software implementations end-to-end: requirements analysis → configuration → acceptance testing → handover to operations

• Strong understanding of AI architecture: LLM, RAG, AI agents, and model query control gatekeeping concepts

• Ability to read API documentation, configure integrations (including Microsoft 365 and document workflow systems), and troubleshoot issues across app, infrastructure, and model layers

• Advanced hands-on ability with top LLMs (GPT, Claude, Gemini) and open models; knowledge of context window, memory, and hallucination limitations

• Experience designing and delivering training or workshops for adults (online and onsite), keeping explanations simple and non-jargony

• Ability to keep attention and facilitate groups of 8–18 people using participants’ real work examples

• Empathy and patience to address employees’ concerns and encourage safe testing, even in organizations resistant to AI

• Practical knowledge of safe and compliant AI use: data and IP protection, GDPR basics, AI Act, and human oversight

• Documentation discipline for protocols, deployment logs, training materials, and reports

• English at least B2 for technical documentation and following global trends

Benefits

• Employment contract

• Experience working on production AI deployments for critical organizations

• Internal trainings plus funding for external courses aligned with your career goals

• Opportunity for fast professional growth

• Company laptop and phone

• Supportive work environment

• Private health insurance (LUX MED)

• Additional liability insurance (OC)

• Extra bonus via Employee Referral Program

• No dress code, office snacks, specialty coffee, and tea