Ward Clerk

Quick Facts

• Role: Ward Clerk (Non-Exempt)
• Schedule: Day/Evening/Night; Per Diem/Casual; variable days; weekend shifts as needed (about one weekend shift per month)
• Experience: 2 years of recent relevant experience
• Education: High School Diploma or GED
• Pay Range: $31.82–$42.55/hour (location-dependent)

Description

Provides routine and specialized clerical and administrative duties in support of a nursing care unit. Prioritizes information and requests in a timely manner and communicates effectively with staff, physicians, patients, and other healthcare personnel. Adheres to privacy and safety regulations and policies; may also help orient new staff to the unit.

Responsibilities

• Perform clerical duties supporting daily nursing unit operations and prioritize incoming requests
• Use knowledge of medical terminology, procedures, and equipment to support unit workflow
• Communicate in writing and verbally with team members, supervisors, patients, and other personnel
• Interpret data and instructions from written, oral, diagram, or schedule formats
• Manage multiple tasks independently and as part of a team, including during interruptions
• Identify, evaluate, and resolve standard problems using established options
• Ensure privacy of each patient’s protected health information (PHI)
• Collaborate with peers to achieve departmental and corporate objectives
• Exercise sound administrative judgment
• May orient new staff to the department/unit

Requirements

• High school diploma or GED
• 2 years of recent relevant experience
• Knowledge of medical terminology, procedures, views, and equipment
• Strong written and verbal communication skills
• Advanced time management and organizational skills, including prioritization and deadline management
• Advanced computer skills, including Microsoft Office Suite and electronic health record systems (EHR/EPIC)
• Ability to interpret data and instructions from multiple formats
• Ability to work independently and collaboratively in a fast-paced environment with interruptions
• Ability to resolve standard problems using established solutions
• Ability to maintain patient PHI privacy and comply with regulations and policies
• Availability for variable day/evening/night per diem/casual shifts and weekend coverage as needed (about one weekend shift per month)

Benefits

• No benefits listed
• Union position