
Environmental Services Technician (EVS)
Northwestern Memorial Healthcare
Lake Forest, IL • 10m ago • On-site
Mid
On-site
17 - 24 USD/yr
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Quick Facts
- Full-time, 40 hours per week
- Dayshift: 8:00am–4:30pm
- Every-other-weekend rotation
Description
Environmental Services (EVS) Technician (EVS Tech II) supports hospital compliance and core values by keeping patient rooms, offices, public areas, and treatment spaces clean and stocked. You’ll follow infection-control and safety procedures, handle chemicals and equipment correctly, communicate repair/safety issues to supervisors, and maintain patient confidentiality. The role also emphasizes teamwork, service recovery, professionalism, and efficient use of organizational resources.
Responsibilities
- Clean and maintain assigned patient rooms, offices, public areas, and treatment rooms daily (trash removal, linen changes, sanitizing all surfaces)
- Follow policies and procedures for patient isolation and contact precautions as necessary
- Stock paper items and other supplies in assigned areas
- Maintain cart and equipment in clean, working condition and store properly
- Promote workplace safety (use wet floor signs, PPE; do not leave housekeeping carts or supplies unattended)
- Use chemicals and equipment effectively and safely (correct dilution ratios; properly labeled containers)
- Notify supervisor of equipment needing repairs; report all safety hazards
- Communicate scheduling issues and proactively address observed deficiencies (work requests/escalations to supervisor/manager or appropriate channels)
- Maintain professional relationships with hospital personnel while assuring confidentiality of patient information
- Use organizational and unit/department resources efficiently; complete tasks and assignments on time
- Contribute to continuous improvement, cost reduction, and streamlined work processes
- Provide a friendly, approachable, professional demeanor and appearance
- Provide accurate information and timely updates; address questions or direct to the appropriate person
- Help patients and customers find their way (directions and support)
- Use service recovery skills to resolve service breakdowns
- Demonstrate teamwork by helping coworkers within and across departments; communicate effectively
Requirements
- Ability to follow oral and written instructions
- Effective communication with patients, visitors, and staff
- Ability to use proper departmental tracking and communication tools
- Ability to work independently
- Follow isolation and contact precaution policies as needed
Benefits
- Wide range of benefits supporting employees’ physical, emotional, and financial well-being, including protection for unexpected life events
- Benefits eligibility varies by employment classification (details referenced in the posting)
- Sign-on bonus eligibility rules apply as described for internal employees and rehires
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