Registered Nurse, Community Care Coordinator

Quick Facts

• Role: Registered Nurse (Community Care Coordinator)

• Focus: Coordinating timely, community-based care for Veterans

Description

The Registered Nurse Community Care (CC) Coordinator receives, triages, and directs Veterans to timely, coordinated care through a streamlined process. The RN assesses, plans, implements, and evaluates care effectiveness, serving as a liaison between VA and community providers throughout the consult process/episode of care. The position supports improved access to care and high-quality community services.

Responsibilities

• Receive, triage, and direct timely, coordinated care

• Demonstrate proficient clinical practice and sound decision-making

• Maintain knowledge of referral/care processes, clinical review criteria, utilization-management standards, and documentation requirements

• Use nursing knowledge to guide Veterans through VA internal/direct care and community care options

• Serve as liaison between internal VA providers and community providers

• Manage care throughout the consult process and episode of care

• Collaborate within the Office of Integrated Veteran Care (IVC) to triage Requests for Services (RFS)

• Coordinate care processes: create care-coordination plans, review community documentation, communicate care needs, and support completion of the episode of care

• Influence outcomes through interdisciplinary collaboration

• Comply with VA processes; assess needs, document care, exchange information, and track care-coordination activities using health-information solutions

• Align care delivery with performance indicators

Benefits

• Competitive salary and potential performance awards

• Paid Time Off: 50 days/year (annual leave, sick leave, federal holidays)

• Retirement: traditional federal pension and federal 401(k) with up to 5% VA contribution

• Insurance: federal health/vision/dental and other coverage options

• Schedule: Monday–Friday, 8:00a–4:30p (subject to agency needs)

• Telework: not available