Community Care Coordinator (Registered Nurse)

Quick Facts

• Role: Community Care Coordinator Registered Nurse (RN)

Description

The Community Care Coordinator RN executes a streamlined approach to receiving, triaging, and directing Veterans to timely, coordinated care. You will assess care needs, guide Veterans through options across VA and community services, and manage the consult process as a liaison to internal and community providers. The role emphasizes compliant clinical review and documentation, coordinated referral scheduling, and collaboration within the interdisciplinary team.

Responsibilities

• Assess, organize, facilitate, and guide Veterans through their full range of care options (VA internal/direct care and community care)
• Serve as liaison to internal and community providers; manage the Veteran’s care throughout the consult process
• Support timely access to community care by ensuring Veterans are referred and scheduled for community services
• Collaborate with the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) and develop a care coordination plan
• Influence outcomes through interdisciplinary collaboration (VA and community)
• Comply with VA processes and use required health information solutions to assess, document, exchange, and track care coordination information
• Use delegation of authority (if applicable) to perform at the highest level and align practice with key performance indicators
• Provide professional nursing input during interdisciplinary team discussions

Benefits

• Competitive salary with regular salary increases and potential performance awards
• Paid time off: 50 days/year (26 annual leave, 13 sick leave, 11 federal holidays)
• Retirement: traditional federal pension (5 years vesting) and federal 401(k) with up to 5% VA contributions
• Insurance: federal health/vision/dental/term life/long-term care options
• Licensure: 1 full and unrestricted license required from any U.S. state or territory
• Work schedule: full-time, Monday–Friday, 7:30am–4:00pm
• Telework: available as determined by agency policy (role is not virtual)
• EDRP authorized: up to $200,000 award amount; eligibility period 1–5 years (EDRP application required within 4 months; former EDRP participants ineligible)

Additional Notes

• Physical demands consistent with nursing duties (standing, walking, sitting, bending, kneeling, lifting) and safe patient handling/mobility protocols may be required.
• This opportunity may be used to fill additional vacancies; position is in the Excepted Service and does not confer competitive status.