Registered Nurse (Community Care Coordinator)

Quick Facts

• Role: Registered Nurse (Community Care Coordinator)

• Team: Community Care (CC) / Office of Integrated Veteran Care

Description

Execute a streamlined process to receive, triage, and direct timely, coordinated care for Veterans receiving community services. Serve as a liaison between internal VA and community providers, manage the Veteran’s care throughout the consult process, and use health information solutions to assess, document, exchange, and track care coordination information. Collaborate with an interdisciplinary team to support timely access to care and high-quality outcomes.

Responsibilities

• Develop and implement a care coordination plan

• Review community provider medical documentation

• Communicate care coordination needs to relevant stakeholders

• Support the Veteran through the full episode of care

• Triage Requests for Services (RFS) according to IVC Field Guidebook processes

• Collaborate with interdisciplinary team members across VA and community settings to influence care outcomes

• Comply with VA-mandated processes and documentation requirements

• Align practice standards with utilization management, clinical review criteria, and key performance indicators

Benefits

• Competitive salary and potential performance awards

• 50 days paid time off per year (annual leave, sick leave, and federal holidays)

• Traditional federal pension with 5 years vesting and federal 401(k) with up to 5% VA contribution

• Federal health/vision/dental/term life/long-term care insurance options

• Full, unrestricted RN license requirement from any US state or territory

• Full-time schedule, Monday–Friday 7:30am–4:00pm

Requirements

• U.S. citizenship; non-citizens only when qualified citizens cannot be recruited per VA policy

• English language proficiency

• Graduate of an ACEN/CCNE-approved nursing program (or VA-approved equivalent pathway)

• Current, full, active, unrestricted RN registration (or GNT temporary appointment while pursuing licensure)

• Background/security investigation; pre-employment physical; onboarding and required documents

• Urinalysis drug screening if selected for a testing-designated position

• Selective Service registration (if applicable); seasonal influenza vaccination

• Meet physical and mental/sensory job requirements