Lead Electrical Hardware Reliability Engineer

Quick Facts

• Role: Lead Electrical Hardware Reliability Engineer

• Focus: Reliability of Starlink product hardware (user terminal kit) across factory, test, and field operations

• Ownership: Minimize hardware failures and related customer downtime

Description

Lead end-to-end reliability for Starlink user terminal hardware from factory to field. Own investigation and qualification strategies to maximize field life and minimize early-life failures, using both telemetry/log analysis and hands-on debugging. Communicate results to senior leadership and influence cross-functional product design and launch decisions.

Responsibilities

• Lead and mentor a team focused on hardware reliability and field performance for user terminals, Wi‑Fi routers, power supplies, and cables.
• Allocate resources across qualification campaigns, production reliability priorities, and field investigations for timely execution and rapid troubleshooting.
• Develop team members through technical mentorship, ownership, and growth opportunities aligned to program goals.
• Partner with hardware design, software, manufacturing, and supply chain to proactively improve reliability across the product lifecycle.
• Lead time-critical investigations for customer-impacting issues identified in test, production, or field data.
• Develop and execute reliability qualification strategies for new and existing products to support mass production readiness.
• Design and execute environmental, mechanical, electrical, RF, and system-level reliability testing aligned to architecture and failure mechanisms.
• Automate test execution, data analysis, and reporting to improve repeatability and decision-making speed.
• Define and monitor ongoing reliability testing/monitoring to assess manufacturing process health and long-term risks.
• Define and track field metrics such as product return rates and investigate reliability shortcomings.
• Oversee production quality activities (containment, MRB, defect processing, quality metrics, training, compliance media).
• Identify manufacturing inefficiencies and drive process improvements to increase first-pass yield and reduce scrap.
• Maintain applicable quality system requirements and ensure compliance with relevant ISO standards.
• Run root-cause investigations for qualification, production, and field failures and drive corrective actions to closure.
• Perform telemetry and log analysis and hands-on debugging for failed phased-array, Wi‑Fi, and power supply PCBAs.
• Understand Wi‑Fi standards and how the Starlink network operates.

Requirements

• Bachelor’s degree in electrical, mechanical, materials, manufacturing, aerospace, or another engineering discipline.
• 2+ years of experience in complex engineering projects related to design qualification, hardware reliability, reliability test, or production.
• 1+ year of leadership experience leading a team of 3+ engineers.
• Ability to work extended hours, weekends, and offsite as needed.
• Willing to travel up to 30%.
• Willing to relocate to the Austin–Bastrop area if not already local (remote/hybrid not considered).
• Ability to meet ITAR requirements.

Benefits

Benefits are not specified in the provided posting.