System Engineer

Quick Facts

• Role: System Engineer (2nd/3rd-level IT support)
• Work model: Hybrid (about 2 days/month, case-by-case)
• Contract: Employment contract
• Start date: ASAP
• Location: Bielsko-Biała
• Rate: 13,000–17,000 PLN on UoP

Description

Provide 2nd- and 3rd-level support for complex IT issues, identify root causes, and proactively improve system stability and performance through automation and best practices. Maintain documentation and task tracking in Jira and Confluence, coordinate well-documented application/infrastructure releases, and support security implementation and monitoring (including Microsoft Defender and compliance monitoring). Work across Microsoft server/client environments, virtualization, and cloud platforms (Azure/AWS).

Responsibilities

• Resolve complex incidents and problems with root-cause analysis (2nd/3rd level)
• Improve stability and performance via automation and best practices
• Keep documentation and tracking up to date in Jira and Confluence
• Coordinate and support application and infrastructure releases with documented deployments
• Support IT security implementation and ongoing monitoring (endpoint protection and compliance)

Requirements

• 3+ years of professional experience in system engineering or a similar role
• Solid knowledge of Microsoft Server and Client environments
• Hands-on experience with AD/Entra ID, DNS, DHCP, and GPO
• PowerShell scripting and automation experience
• Practical experience with cloud platforms (Azure and/or AWS), including VM management
• Good understanding of IT security practices (endpoint protection, compliance monitoring)
• Fluent English

Benefits

• Shared costs of private medical care
• Sports activities
• Online trainings
• Shared costs of life insurance
• Flexible working time
• Integration events