Advanced Practice Provider (APP) Manager - Transplant Surgery

Quick Facts

• Role: Advanced Practice Provider (APP) Manager – Transplant Surgery
• Focus: Administrative and clinical leadership for APRNs and PAs
• Key themes: evidence-based practice, quality and safety, operations, coaching, and staffing

Description

The APP Manager provides administrative and clinical practice leadership and manages Advanced Practice Registered Nurses (APRNs) and Physician Assistants (PAs) for a defined transplant surgery service area. The role develops plans, metrics, and resources to support the department’s clinical care model, maintains advanced practice competency, and serves as the clinical resource for APP practice issues. The manager also leads performance management, onboarding, operational efficiency, and continuous improvement initiatives to enhance patient experience.

Responsibilities

• Maintain advanced practice competence and may perform APRN/PA duties
• Serve as a clinical resource; ensure evidence-based practice implementation
• Sustain process improvement initiatives
• Develop and implement patient- and family-centered care innovations focused on quality, safety, and effectiveness
• Facilitate employee annual goal development and enhance the patient’s experience across the continuum of care
• Identify internal/external customer(s) and their requirements; seek concurrent and retrospective feedback and implement solutions
• Act as liaison between APP staff and leadership teams
• Translate organizational vision into a unit/service area vision that engages team members
• Attract, develop, and retain APP talent; foster excellence through continuous learning
• Coordinate development of department protocols/policies and guidelines for continuity of care
• Manage APP performance, competency, work assignments, and engagement
• Conduct mid-year and annual performance evaluations
• Lead performance management including coaching, development discussions, improvement plans, and disciplinary processes as needed
• Collaborate with HR and other managers on staffing, recruitment, and retention; apply staffing tools
• Maintain and improve quality of care/service; promote innovation and research
• Manage team and client issues and recommend mitigation strategies
• Support APP providers’ professional practice, health, and well-being
• Develop transition plans for new APP providers and monitor progress to goals
• Promote professional advancement across clinical, quality/research, education, and leadership domains
• Partner with HR on recruitment and retention; plan and oversee orientation and onboarding
• Manage people and resources for safe and efficient patient care operations; support patient throughput with multidisciplinary teams
• Ensure appropriate staffing models and application of safe staffing and scheduling guidelines
• Support a healthy practice environment that encourages break time and reduces worker fatigue
• Ensure caregivers have needed equipment and supplies
• Manage assigned cost centers and financial responsibility

Requirements

• Master’s degree from an accredited school/college of nursing OR master’s degree from an accredited Physician Assistant Program
• Current Illinois license as an Advanced Practice Registered Nurse OR current Illinois license as a Physician Assistant
• Privileged and credentialed through the Medical Staff Office (MSO)
• 3–5 years of experience as a licensed advanced practice provider
• Ability to effectively manage problems that arise within the team or issues with clients and recommend mitigation strategies

Benefits

We offer a wide range of benefits supporting employees’ physical, emotional, and financial well-being, along with protection for unexpected life events. Benefits details are available on the organization benefits page; sign-on bonus eligibility depends on employment classification, and internal employees/rehires who left within 1 year are not eligible (with noted exceptions).