Chief Nurse Quality and Patient Safety

Quick Facts

• Role: Nurse IV Quality and Patient Safety, Chief (senior quality and patient safety leader)

Description

Lead the organization’s Quality Management and Patient Safety program with substantial and continuous responsibility for cross-service population groups and integrated programs. Serve as advisor, administrator, educator, consultant, and mentor, establishing standards of care and policies to improve quality management organization-wide. Provide senior oversight for daily clinical and administrative operations and supervise key quality-related programs.

Responsibilities

• Establish and maintain effective relationships with VISN and medical center personnel; collaborate with customers, families, and community stakeholders
• Provide input on standards of care, policies, and objectives to enhance quality management
• Support policy-making for customer service and overall functioning of administrative/clinical programs
• Provide senior leadership and oversight for daily operations within the Quality Management (QM) Program
• Integrate and collaborate nursing with other professional disciplines to achieve patient-centered and organizational goals
• Manage partnerships with clinicians, physicians, and administrative counterparts
• Champion High Reliability Organization (HRO) safety using a systems approach and evidence-based health care solutions
• Collaborate with interdisciplinary teams and facility/VISN program and service leaders
• Plan, design, integrate, implement, modify, and administer a Quality and Performance Management Program
• Supervise staff across health care quality, patient safety, risk management, credentialing and privileging, peer review, infection control, and accreditation compliance

Requirements

• English proficiency (written and spoken)
• Graduate of an approved/accredited school of professional nursing (ACEN or CCNE) or approved equivalent/bridge/foreign education pathway
• Current, full, active, unrestricted RN license
• MSN with 4 years professional nursing experience (including Nurse III-equivalent specialized experience) OR related-field master’s with BSN and 4 years OR doctoral in nursing with 3 years OR doctoral in related field with BSN and 3 years (with Nurse III-equivalent specialized experience)
• Progressive leadership experience in quality management, patient safety, or risk management
• Experience supervising multidisciplinary teams for quality improvement, peer review, credentialing and privileging, or accreditation readiness
• Demonstrated ability to prepare for and sustain compliance with The Joint Commission, CMS, and OIG Combined Assessment Program reviews, including corrective action plans
• Experience using performance measurement, data analytics, and root cause analysis to drive improvements in outcomes, patient safety, and patient experience
• Working knowledge of VHA policies/directives related to quality management, patient safety, and risk management

Benefits

• Competitive salary and potential performance awards
• 50 days of paid time off per year (annual leave, sick leave, and paid federal holidays)
• Traditional federal pension (5 years vesting) and federal 401K with up to 5% VA contributions
• Federal health/vision/dental/term life/long-term care insurance options
• Monday–Friday work schedule, 8:00am–4:30pm
• Relocation/recruitment incentives not authorized; PCS not authorized
• Telework: Adhoc
• Financial disclosure report: not required