Library Information Systems Analyst II

Quick Facts

• Role: Library Information Systems Analyst II

Description

The Library Information Systems Analyst II applies systems analysis, design, configuration, development, and programming to create and improve library products, services, and applications—especially the FGCU Library web presence. The role focuses on APIs and the usability, accessibility, and analytics behind patron-facing systems, while ensuring reliable operation, security, and data integrity through configuration, integration, and support of library technology systems. The analyst also develops technical solutions for digital workflows and provides troubleshooting support and training.

Responsibilities

• Develop and improve front- and back-end technologies/components of the library web presence using Springshare LibGuides CMS and Bootstrap 5
• Evaluate and improve discoverability, functionality, usability, design, and accessibility using tools such as Google Analytics, Mixpanel, Microsoft Clarity, and Screaming Frog
• Manage, configure, maintain, integrate, and support integrated library technology systems and applications to ensure reliability, security, and data integrity
• Analyze system performance and usage data; produce reports, statistics, and recommendations
• Develop, maintain, and document technical procedures, configurations, and application processes
• Investigate, evaluate, and recommend technology solutions to improve functionality and operational efficiency
• Collaborate across departments to analyze and improve digital workflows supported by library systems
• Develop and maintain data workflows across library systems to improve accuracy, consistency, and efficiency
• Troubleshoot complex technical issues with the Director of Library Systems and University Information Technology Services; coordinate enhancements and implement solutions
• Provide systems training and technical guidance to library personnel, faculty, and staff
• Communicate changes in functionality, configurations, and procedures
• Serve as backup to the Director of Library Systems, Applications, & Technology as needed

Requirements

• 8 years of directly related full-time experience, or a relevant Bachelor’s degree plus 4 years of directly related experience
• At least 1 year of related full-time professional experience with library systems support
• Front-end web technology experience
• Back-end RESTful web services and API experience
• Combination of relevant education, experience, and/or certifications may be considered

Benefits

• Stay current with academic library trends through conferences and professional organizations
• Work on innovation and improvement initiatives for library services and digital workflows