Technical Support Case Analyst Specialist

Quick Facts

• Role: Technical Support Case Analyst Specialist (service case analysis support)

• Focus: Vehicle/technical data analysis, reporting, and support for technical case resolution

• Collaboration: Czech and international team

Description

You will work with technical vehicle data and related information, creating overviews, reports, and analyses. You will look for connections in the data to support the resolution of technical service cases, and prepare presentation materials for the team. You will also help develop reporting and data tools and coordinate with colleagues in the Czech Republic and abroad.

Responsibilities

• Work with technical data and vehicle information

• Prepare overviews, reports, and analyses

• Find patterns and relationships in data to support technical case handling

• Create presentations and supporting materials for the team

• Collaborate with colleagues from the Czech Republic and internationally

• Contribute to the development of reporting and data tools

Requirements

• Interest in automobiles and modern technologies

• Enjoy working with data and analytical thinking

• Proficiency with MS Office, especially MS Excel and MS PowerPoint

• Careful and independent working style; desire to learn

• English communication skills

Benefits

• Stable cooperation with a major research agency in the Czech Republic

• Competitive salary conditions

• Contracting via IČO

• Opportunity for professional growth in an international automotive project environment

• Experience with advanced analytical and reporting tools

• Modern international working environment

• Collaboration with experts from the Czech and German markets

• Possible start date: immediately

• Workplace: Mladá Boleslav