Way4 Subject Matter Expert (SME) — Quality Assurance

Quick Facts

• Role: Way4 Subject Matter Expert (SME) for Quality Assurance (QA)
• Time zone: European, flexible hours

Description

You will act as a bridge between QA, business stakeholders, and vendors by providing deep expertise in the Way4 card processing system and the acquiring payment industry. The SME will support QA with Way4 domain knowledge (including vendor, IPS, and merchant requirements), answer system questions, assist with testing of new features, and contribute to automation and QA tooling. You will also support defect triage, troubleshooting, root cause analysis, and documentation of complex behaviors.

Responsibilities

• Support QA with Way4-related queries
• Explain Way4 processes, configurations, and workflows to enable effective test planning and execution
• Collaborate with development, business analysis, and operations to clarify system requirements
• Participate in testing new features, enhancements, and fixes for the Way4 system
• Assist in defect triage, troubleshooting, and root cause analysis
• Document complex Way4 system behaviors and test methodologies
• Optimize and maintain QA tools and frameworks for Way4 integrations
• Identify process and testing improvements using Way4 expertise
• Stay current on Way4 features and releases to assess QA strategy impacts
• Facilitate domain knowledge sharing across the team

Requirements

• 3+ years of experience with the Way4 payment platform
• Knowledge of Visa, MasterCard, and other IPS
• Programming/scripting experience for test automation and QA tooling (Java or Python)
• Proficient in PL/SQL scripting and analysis
• Experience with Online Processing, Clearing, IPS Settlement, Merchant Settlement, and Dispute processes
• Proven ability to write functional and system requirements documentation
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Strong English proficiency

Benefits

• Up to 26 business days of vacation per year
• 10 illness/special days off per year (fully paid)
• Health and life insurance
• MyBenefit platform with Multisport option
• Internal psychological support service
• English language classes from the first working day
• Access to learning platforms (O’Reilly, LinkedIn Learning, Udemy) and internal training
• Flexible workplace (office, remote, or hybrid)
• Tech Skills Mentoring Program
• Opportunities to develop as a public speaker, mentor, or technical interviewer
• Certification reimbursement (AWS, GCP, Microsoft, etc.)