Unit Secretary (Perinatal)
Northwestern Memorial Healthcare
Palos Heights, IL • 2h ago • On-site
Junior
On-site
19 - 25 USD/yr
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Quick Facts
- Full-time (80 hours per pay period), evening shift (3:00 p.m. to 11:30 p.m.)
- No weekends or holidays (subject to change)
Description
As a Unit Secretary (Perinatal), you provide clerical support under the direction of the Clinical Nurse Manager/Charge Nurse while maintaining organization and communication on the nursing unit. The role emphasizes accurate documentation, patient/unit communication, professional phone handling, and strict confidentiality. You also support readiness for safety and infection control practices.
Responsibilities
- Greet and acknowledge customers promptly; remain calm under pressure and provide timely, accurate responses
- Keep patients, families, and staff informed of delays; respond with professionalism and empathy
- Maintain confidentiality of patient care and visitor/coworker information
- Support teamwork by welcoming new staff and volunteering to help others
- Incorporate CARE standards into daily practice and demonstrate service excellence
- Seek resolutions to problems and escalate to management when needed
- Enter orders accurately in Meditech
- Accurately enter nursing home medications into admission medication reconciliation
- Assemble charts accurately
- Attend annual in-services on Safety, Infection Control, and blood-borne pathogens exposure control
- Use proper body mechanics to avoid hazardous situations
- Stay current by reading nursing updates, Informatics newsletters, and posted memos
- Maintain nursing station organization; order and maintain sufficient clerical supplies
- Initiate, update, and maintain unit communication tools (Daily Floor Census Record, sign-out sheets, etc.)
- Check pneumatic tube stations frequently and address received contents promptly
- Use proper phone etiquette and relay messages to appropriate staff in a timely manner
Requirements
- High school graduate
- General clerical skills and typing ability
- Medical background/knowledge of medical terminology preferred
- Knowledge of computer and printer operations/features preferred
Benefits
A comprehensive benefits package supports employees’ physical, emotional, and financial well-being and helps protect against unexpected life events (see benefits site for details).
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