Unit Secretary (Perinatal)

Northwestern Memorial Healthcare

Palos Heights, IL • 2h ago • On-site

Junior

On-site

19 - 25 USD/yr

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Quick Facts

  • Full-time (80 hours per pay period), evening shift (3:00 p.m. to 11:30 p.m.)
  • No weekends or holidays (subject to change)

Description

As a Unit Secretary (Perinatal), you provide clerical support under the direction of the Clinical Nurse Manager/Charge Nurse while maintaining organization and communication on the nursing unit. The role emphasizes accurate documentation, patient/unit communication, professional phone handling, and strict confidentiality. You also support readiness for safety and infection control practices.

Responsibilities

  • Greet and acknowledge customers promptly; remain calm under pressure and provide timely, accurate responses
  • Keep patients, families, and staff informed of delays; respond with professionalism and empathy
  • Maintain confidentiality of patient care and visitor/coworker information
  • Support teamwork by welcoming new staff and volunteering to help others
  • Incorporate CARE standards into daily practice and demonstrate service excellence
  • Seek resolutions to problems and escalate to management when needed
  • Enter orders accurately in Meditech
  • Accurately enter nursing home medications into admission medication reconciliation
  • Assemble charts accurately
  • Attend annual in-services on Safety, Infection Control, and blood-borne pathogens exposure control
  • Use proper body mechanics to avoid hazardous situations
  • Stay current by reading nursing updates, Informatics newsletters, and posted memos
  • Maintain nursing station organization; order and maintain sufficient clerical supplies
  • Initiate, update, and maintain unit communication tools (Daily Floor Census Record, sign-out sheets, etc.)
  • Check pneumatic tube stations frequently and address received contents promptly
  • Use proper phone etiquette and relay messages to appropriate staff in a timely manner

Requirements

  • High school graduate
  • General clerical skills and typing ability
  • Medical background/knowledge of medical terminology preferred
  • Knowledge of computer and printer operations/features preferred

Benefits

A comprehensive benefits package supports employees’ physical, emotional, and financial well-being and helps protect against unexpected life events (see benefits site for details).

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