
Thought Leadership Research Strategy Manager
ServiceNow
Austin, TX • 2h ago • Remote
Senior
Remote
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Quick Facts
Role: Thought Leadership Research Strategy Manager (individual contributor)
Focus: Translate complex research into C-suite-ready narratives
Description
This is an individual contributor role at the intersection of analysis and narrative. You own the end-to-end hypothesis-to-narrative process for research reports, from designing survey instruments to analyzing findings and shaping them into executive-ready insights.
Responsibilities
Research design and methodology: Validate ideas with desk research; manage quantitative survey methodology (sample sizing, weighting, screening, and regional representation); partner with research firms to design rigorous survey instruments; apply emerging methods such as AI-moderated qualitative research.
Data synthesis and narrative storyboarding: Run segment cuts, crosstabs, and breakdowns; analyze and interpret quantitative and qualitative data; build narrative frameworks from analytics; translate findings into actionable executive insights.
Research content development: Write and storyboard thought leadership reports/assets with a clear argument and editorial voice; ground claims in data; collaborate with editorial teams on derivative content.
Benefits
Flexible, distributed work personas (flexible, remote, or required in office depending on assignment)
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