Transition Manager

Quick Facts

Transition Manager role focused on end-to-end setup and launch of a new Shared Service Center (SSC), including migration delivery and knowledge transfer.

Description

We are looking for a hands-on Transition Manager to drive the end-to-end setup and launch of a brand-new Shared Service Center (SSC). You will lead operational build-up of the local entity, design and execute process migration roadmaps, and manage knowledge transfer from legacy locations. Working with local leadership and international business leaders, you will ensure a seamless transition from the greenfield phase to full operational capability.

Responsibilities

• Entity & Facility Launch: Oversee day-to-day establishment activities, including office space preparation, fit-out coordination, and legal entity administrative support.
• Public Grants & Funding: Assist in preparing, filing, and managing local public funding and grant documentation.
• Talent Ramp-Up: Partner with talent acquisition teams to guide early recruitment, team onboarding, and operational readiness.
• Transition Execution: Design and execute detailed migration roadmaps; manage timelines, critical paths, risk logs, and interdependencies.
• Knowledge Transfer: Lead knowledge capture strategies and process handovers from legacy locations.
• Stakeholder Coordination: Act as the primary bridge connecting project execution teams with executive SSC leadership.
• Reporting & Tracking: Maintain transparent progress updates, status dashboards, and alignment across project governance levels.

Requirements

• Strong track record as a Transition or Migration Manager within SSC, GBS, or BPO organizations.
• Proven ability to scope, plan, and execute end-to-end process transfers and operational transitions.
• Prior involvement in new center setups, operational launches, or greenfield transformations.
• Excellent organizational capabilities with strong project and stakeholder management in fast-moving environments.
• Professional proficiency in both Polish and English (German is a strong plus).

Benefits

Not specified in the provided posting.