Senior Salesforce Marketing Cloud Business Analyst

Quick Facts

• Role: Senior Salesforce Marketing Cloud Business Analyst

Description

Senior Salesforce Marketing Cloud Business Analyst role supporting supermarket brands across multiple European markets. You will act as an SME to gather and document customer needs, advise on the best technology/service mix to maximize marketing effectiveness, and collaborate with a BA team and external suppliers. Occasional consultative/pre-sales support for selected digital engagements may be required.

Responsibilities

• Serve as a subject matter expert and analyst/consultant to understand customer needs and gather and document requirements

• Help clients understand the best mix of technologies, design solutions and services, and how they should be delivered to maximize effectiveness

• Collaborate with offshore and third-party suppliers, adapting communication to meet business demands

• Understand the intersection between technology, customers, and business to cultivate business development opportunities

• Stay abreast of emerging digital trends and explain how they impact the clients’ business and initiatives

• Provide occasional consultative/pre-sales support on select digital engagements as needed and defined by the business and client

Requirements

• Bachelor’s degree or higher

• 3+ years of hands-on experience working in at least 2 verticals

• End-to-end delivery experience of at least 1 software delivery project

• Familiarity with emerging digital trends and their application in the industry

• Ability to understand high-level business ideas, assess impact, and break them down into user stories

• Strong Agile mindset and understanding of other development methodologies

• Excellent interpersonal, communication, and client management skills

• English proficiency at Upper-Intermediate (B2) or higher

Benefits

• Hybrid by design with opportunity to work remotely within Poland

• Chance to work abroad for up to 60 days annually

• Business-driven relocation opportunities

• Career development programs; thought leadership, mentoring, soft skills and well-being programs

• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes

• Stable pay; Employee Stock Purchase Plan with a 15% discount

• Benefits package including health insurance, multisport, and shopping vouchers

• Referral bonuses up to $2,000

• Offices with entertainment and relaxation zones, table tennis and football, free snacks and coffee

• Corporate, social and well-being events

• Contractor option available via individually agreed B2B terms