BSI Customer Suite Developer

Quick Facts

• Role: BSI Customer Suite Developer (m/w/d)

• Focus: Development and integration for sales, service, and customer-experience processes

Description

Develop and maintain applications based on the BSI Customer Suite to support sales, service, and customer-experience processes. Design and implement extensions, adjustments, and integrations, and translate business requirements into technically robust solutions. Participate end-to-end in the development lifecycle from conception and testing to productive operations, while continuously improving CRM and customer-experience capabilities.

Responsibilities

• Develop and support BSI Customer Suite–based applications for sales, service, and customer-experience processes

• Conceive and implement extensions, adaptations, and integrations within the BSI Customer Suite

• Analyze functional requirements with business units, Product Owners, and IT colleagues; convert them into technically sustainable solutions

• Contribute to application and integration architecture and ensure maintainable, scalable solutions

• Develop and support interfaces to internal and external systems; support further evolution of a service-oriented system landscape

• Lead the full development process from concept and implementation to tests and production operations

• Bring ideas for technical advancement of the CRM and customer-experience platform

• Support continuous optimization of development standards and architecture principles

Requirements

• Degree in Informatics or Business Informatics, or comparable qualification, plus multiple years of experience in application/software development

• Practical experience in developing and implementing enterprise applications

• Knowledge of object-oriented development and common development and quality assurance processes

• Good understanding of modern software architectures, integration, and interface concepts

• Experience with APIs, web services, and connecting distributed systems

• Analytical thinking, structured approach, and strong self-initiation

• Communication skills, teamwork, and enjoyment of working in interdisciplinary teams

• Ideally experience in CRM environments or with the BSI Customer Suite

Benefits

• Mobile working

• Development and further training

• Company cafeteria

• Discounts

• Attractive compensation

• Company pension plan