IT Delivery Enablement Intern (AI & Automation)

Quick Facts

• Role: IT Delivery Enablement Intern (20 hours/week)

• Focus: AI, automation, Business Intelligence, and IT demand management

Description

Join the IT Delivery Enablement team to support the rollout and development of AI, automation, and Business Intelligence solutions. You’ll work across Microsoft 365 (e.g., Copilot), help with proof of concepts and automation use cases, and support training and knowledge sharing for digital ways of working.

Responsibilities

• Support introduction and further development of AI, automation, and BI solutions (e.g., user enablement for Microsoft 365 Copilot, AI agents, and low-code technologies)

• Contribute to development, testing, and implementation of proof of concepts, automation solutions, and business-aligned AI use cases

• Assist with planning and running trainings, discovery workshops, and community events

• Create, maintain, and optimize communication and knowledge content (e.g., SharePoint pages, newsletters, best-practice examples, and application documentation)

• Collaborate with business teams to identify opportunities for AI/automation and support their adoption

• Support IT Business Partners with strategic technology and IT infrastructure topics, and with improving communication, collaboration, and innovation practices

• Support the full lifecycle of new software requirements: qualification, governance/alignment processes, stakeholder communication, status tracking, and coordination between business and IT

Requirements

• Enrolled in a Bachelor’s or Master’s degree program in business informatics, computer science, business administration with an IT focus, or a comparable program

• Passion for AI, automation, digital transformation, and hands-on use of new technologies in a business environment

• Good knowledge of Microsoft 365; first experience with Microsoft Power Platform, Microsoft Copilot, or comparable technologies

• First experience with change initiatives, training, or developing automation solutions is beneficial

• Fluent communication in English (spoken and written) and basic knowledge of German

• Strong communication and moderation skills; confident interaction with different stakeholders and ability to explain complex topics clearly

• Structured, proactive, service-oriented work style and enjoyment of collaborating in international and interdisciplinary teams

• Dutch skills are a plus