IT Systems Specialist (Infrastructure Operations)

Quick Facts

• Role: IT Systems Specialist (Infrastructure Operations)

• Project: Aloysius central IT service portal (prototype to regular operations)

• Contract duration: 36 months (extension intended)

• Work model: Full-time (40 hours) or part-time; flexible working hours with electronic time tracking

• Travel: Occasional business trips (about 1 day per month)

Description

You will co-own the technical operation of the central Aloysius service portal and take on operational tasks as the system matures from prototype to regular operations. The work focuses on reliable portal operations, monitoring and troubleshooting, supporting new services during test operation, and providing 2nd/3rd-level support. You will also help develop high-availability concepts and the supporting infrastructure, coordinating closely with the portal’s project team.

Responsibilities

• Technical responsibility for the operation of the central Aloysius service portal and operational tasks (prototype → regular operation)

• Help create a high-availability concept and build the required infrastructure

• Ensure reliable portal operation: monitoring, analysis, error resolution, and contributions to the technical operations concept

• Participate in test operations for newly connected services and implement necessary technical adjustments

• Provide 2nd- and 3rd-level support for services delivered via Aloysius

• Create and maintain documentation for service operators and universities during onboarding

• Coordinate technically with the portal concept and development team (Regional Computing Center Erlangen, RRZE)

Requirements

• Completed university degree (Bachelor/Diploma FH) in Computer Science, Business Informatics, or a comparable field

• First professional experience

• Very good experience operating web servers, databases, and application containers on Linux (e.g., Apache, Tomcat, MongoDB, JBoss)

• In-depth Linux system and network administration experience, especially Docker container deployment

• Practical experience with IT system monitoring tools (e.g., CheckMK)

• Experience with systematic analysis of system/log/error data using professional tools (e.g., Splunk)

• Programming or scripting experience, preferably in Java, Groovy, Python, and Bash

• Secure use of MS Office (Word, Excel, PowerPoint)

• German and English skills (at least B2 each)

• Structured, responsible, independent working style and strong hands-on and team mindset

Benefits

• Flexible working hours with electronic time tracking

• Up to 60% mobile work where suitable

• Modern work equipment; mostly two-person offices; public transport (U6) nearby; free parking

• 30 vacation days, plus 24 and 31 December off; overtime compensated with time off

• Retirement provision via VBL

• Reduced-cost sports memberships

• Support for work-life balance; dynamic, cooperative, international working environment

• Priority consideration for applications from people with disabilities with equal qualification

• Compensation up to pay grade E 11; 36-month contract with extension intended