IT Consultant – Microsoft Copilot Specialist

Quick Facts

• Role: IT Consultant – Microsoft Copilot Specialist

Description

Design, build, and develop AI agents based on Microsoft 365 Copilot using Agent Builder and Copilot Studio. You will analyze business needs, automate processes, and design conversational AI solutions in collaboration with business and IT teams.

Responsibilities

• Analyze business processes and identify areas suitable for automation with Microsoft Copilot

• Select the right tooling (Agent Builder or Copilot Studio) for given scenarios

• Design agents, use cases, and conversational logic

• Create and optimize system prompts

• Build and configure agents in Agent Builder and Copilot Studio

• Manage knowledge sources (SharePoint, OneDrive, Teams, files, and web pages)

• Extend agents with integrations, workflows, and connectors

• Test and optimize response quality and agent logic

• Monitor agent effectiveness and implement improvements

• Ensure solutions meet security, governance, and compliance rules

• Coordinate with IT administrators on environments, access, and licenses

Requirements

• Higher education

• Hands-on knowledge of Microsoft 365

• Hands-on knowledge of Microsoft 365 Copilot

• Hands-on knowledge of Agent Builder

• Hands-on knowledge of Copilot Studio

• Ability to design and optimize prompts

• Experience managing knowledge sources for AI agents

• Experience testing the quality of agent responses

• Basic knowledge of integrations, connectors, and workflows

• Knowledge of Power Automate

• Knowledge of security, permissions, and governance in a Microsoft 365 environment

• Independent, proactive, and responsible work style; ability to work under time pressure

• Openness to new technologies and continuous development

• English knowledge enabling smooth technical and business communication

Benefits

Not specified in the posting.