Senior Site Reliability Engineer (Data Center & Network Infrastructure)

Quick Facts

• Own reliability, automation, and observability for data center and network infrastructure
• Focus on uptime, scalability, and user experience

Description

Lead efforts across data center facility infrastructure and network operations—covering bare-metal server reliability, power/cooling systems, and network fabric. Minimize manual toil through automation, strengthen operational excellence through blameless postmortems, and proactively mitigate infrastructure risks while mentoring peers and leading high-impact projects.

Responsibilities

• Scale telemetry platforms (observability, logging, alerting) using Grafana, Splunk, and Prometheus
• Build correlated dashboards linking server health, network telemetry, and facility power/cooling metrics
• Use complex SQL and SPL queries to analyze trends, isolate production bottlenecks, and surface environmental health insights via IPMI
• Develop automation for hardware incident triage, alert noise reduction, and log correlation
• Maintain and scale NetBox inventory and build automated API pipelines for physical layout, device lifecycles, and cable topologies
• Create and maintain runbooks, KB articles, and SOPs to enable bot-assisted incident resolution
• Participate in high-severity on-call rotations for rapid triage, mitigation, and RCA across server, network, and facility anomalies
• Partner cross-functionally with architecture, deployment, hardware engineering, and facility operations
• Continuously monitor and optimize network and infrastructure performance

Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, or related field, or equivalent practical experience
• 8+ years of experience in SRE, network operations, or data center infrastructure management in distributed, large-scale environments
• Proficiency in Python, Go, or Shell scripting plus Salt or Ansible
• Observability expertise with Prometheus, Grafana, Alertmanager, and Splunk
• Strong SQL skills (PostgreSQL, MySQL) and experience consuming/building RESTful APIs
• Advanced Linux system fundamentals and hands-on experience provisioning/troubleshooting bare-metal enterprise servers
• Deep understanding of TCP/UDP, IPv4/IPv6, BGP, EVPN, VxLAN, Segment Routing, and load balancing
• Experience with enterprise hardware vendors (e.g., Arista, Juniper, Cisco, Palo Alto firewalls, F5)
• Practical knowledge of out-of-band management (IPMI), PDU architecture, and data center cooling systems (liquid cooling, HVAC, hot/cold aisle containment)

Benefits

• Medical plans with $0 payroll deduction; HSA contributions for eligible HDHP enrollment
• Dental and vision with options and $0 paycheck contribution; healthcare and dependent care FSAs
• 401(k) with employer match; employee stock purchase plans; financial benefits
• Company paid Basic Life and AD&D; short- and long-term disability coverage
• Employee Assistance Program; sick and vacation (flex time for salary positions); paid holidays
• Family-building and parenting support resources; back-up childcare
• Voluntary benefits (critical illness, hospital indemnity, accident, theft/legal, pet insurance)
• Weight loss and tobacco cessation programs; Tesla Babies program; commuter benefits; employee discounts and perks