Product Portfolio Operations Manager, Vice President (Consumer Banking Deposits 2.0)

Quick Facts

• Role: Product Portfolio Operations Manager (Vice President)

• Team focus: Consumer Banking Deposits 2.0

Description

You will help implement connectivity strategies across the deposits product space by creating structures that improve coordination across the product line. You will partner with Legal, Risk, and Compliance to ensure initiatives meet regulatory and policy requirements, while driving business readiness for launches and enhancements. You will also identify operational risks, streamline processes, and support continuous improvement for the Deposits 2.0 portfolio.

Responsibilities

• Coordinate reporting and communication plans for portfolio management operations and change initiatives across products.

• Support operational efficiency through training programs, maturity assessments, capability development, and continuous improvement.

• Evolve the product-line framework to manage cross-product priorities, sequencing decisions, and trade-offs.

• Implement product-level collection strategies, including controls, financial oversight, and resourcing requirements.

• Partner with Legal, Risk, and Compliance to ensure Deposits 2.0 initiatives and operations adhere to regulatory and internal policies.

• Lead business readiness activities for new product launches and enhancements (process design, stakeholder engagement, communications, and training).

• Oversee day-to-day portfolio operations, resolve operational challenges, and optimize workflows for high-quality customer experiences.

• Identify and mitigate operational risks via effective controls and ongoing compliance monitoring.

• Collaborate with Product, Risk, and Legal to document, monitor, control, and report operational and regulatory risks.

• Maintain audit-ready documentation, coordinate remediation, and adapt operations to evolving regulatory requirements.

• Facilitate cross-functional governance by integrating risk, control, and legal considerations throughout the product lifecycle.

Requirements

• 5+ years of experience (or equivalent) in program management, portfolio operations, performance optimization, or related.

• Proven experience implementing operational effectiveness initiatives.

• Demonstrated ability to work in product development lifecycles and Agile methodologies.

• Strong consumer banking operations and deposit product expertise with regulatory knowledge.

• Ability to collaborate across Legal, Risk, Compliance, and Product teams.

• Strong analytical and problem-solving skills to identify risks, implement controls, and optimize processes.

• Excellent communication and stakeholder management skills, including leading business readiness activities.

Benefits

• Competitive total rewards package (base salary based on role/experience/location; eligible roles may include commission and/or incentive compensation).

• Comprehensive health care coverage, retirement savings plan, and additional programs (e.g., backup childcare, tuition reimbursement, mental health support, financial coaching).