Associate Business Systems Consultant – Medical Affairs and Health Impact (MHI)

Quick Facts

Role focuses on translating business priorities into scalable Medical Affairs and Health Impact capabilities.

Description

Translate business priorities into practical, scalable solutions that improve how teams operate, collaborate, and deliver measurable value. Support capability roadmaps by defining needs, prioritizing opportunities, evaluating solution options, and coordinating implementation across Medical and Business Technology Solutions teams. Success requires business acumen, structured problem-solving, and connecting stakeholder needs to sustainable capabilities, adoption outcomes, and business performance measures.

Responsibilities

Business Partnership and Capability Planning

• Partner with Medical Affairs and business stakeholders to understand processes, priorities, strategic drivers, and opportunities to improve capabilities and user experiences.
• Translate business needs into clear requirements and solution considerations; collaborate with technical partners for evaluation, delivery, testing, and implementation readiness.
• Build capability roadmaps by gathering stakeholder input, documenting needs, supporting prioritization discussions, and coordinating follow-up with business and technology partners.

Business and Solution Analysis

• Assess existing processes, systems, and technologies to identify business needs, capability gaps, dependencies, and opportunities for reuse, integration, automation, or data-enabled improvement.
• Facilitate workshops/discovery sessions to gather requirements, clarify priorities, map current- and future-state workflows, and evaluate solution options.
• Apply knowledge of enterprise applications, digital technologies, automation, AI-enabled capabilities, and data concepts to support business capability discussions and solution evaluation.
• Document business requirements, process flows, data needs, feasibility considerations, expected benefits, risks, dependencies, and stakeholder impacts.
• Support requirements validation, test scenario development, user acceptance testing, implementation readiness, and related documentation.
• Use tools to organize/analyze information, maintain project and requirements documentation, and prepare updates for stakeholders.

Delivery and Implementation Support

• Develop/manage project and workstream status and prepare updates on progress, risks, dependencies, costs, and expected benefits.
• Complete assigned activities, track actions and dependencies, and help ensure alignment with business priorities.
• Ensure compliance with applicable Corporate and Divisional Policies and procedures.

Collaboration and Continuous Learning

• Build effective relationships across business and technical groups; resolve issues/dependencies/conflicting needs and escalate decisions as appropriate.
• Build knowledge of business analysis practices, technology trends, AI-enabled capabilities, data concepts, industry practices, and applicable policies.
• Contribute to a collaborative team culture.

Requirements

Required

• Bachelor’s Degree plus 6 years of experience; Master’s Degree plus 5 years’ experience; or PhD plus 0 years’ experience in business analysis, project management, technology consulting, or a related field.
• Hands-on IT system implementation experience, including requirements definition, delivery coordination, testing support, and implementation readiness.
• Demonstrated ability to support cross-functional efforts in global, matrixed, and regulated environments.
• Working knowledge of Waterfall, Agile, and DevOps methodologies.
• Strong communication and relationship-building skills with ability to influence across levels and functions.
• Strong organizational skills to manage multiple priorities in a fast-paced environment.

Preferred

• Life Sciences industry experience; Medical Affairs or similarly regulated environments.
• Experience with GxP validated systems or Veeva Medical.
• Understanding of large language models, generative AI, traditional AI, and selecting best-fit approaches.
• Experience managing financial portfolios, budgets, project estimates, or benefit cases.

Benefits

• Comprehensive benefits package including paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) for eligible employees.
• Eligible to participate in short-term incentive programs.