Software Development Manager, Social Experiences

Quick Facts

• Role: Software Development Manager

• Scope: Lead multiple engineering teams building global consumer products supported by highly available, real-time cloud services

• Leadership focus: Technical engagement across client, server, and full-stack; coach and grow engineering teams; improve reliability for 24/7/365 operations

Description

We are seeking a Software Development Manager to lead multiple teams building global consumer products supported by highly available, real-time cloud services. You will lead engineers across client-side, server-side, and full-stack development and remain technically engaged through architecture, design, code, and operational reviews. You will help teams evaluate and adopt AI-assisted engineering practices where they improve quality, productivity, or customer outcomes, with appropriate safeguards for privacy, security, intellectual property, and reliability.

Responsibilities

• Lead, coach, recruit, and retain engineers across client, server, and full-stack teams while building leadership capacity and providing equitable growth opportunities, timely feedback, and clear performance expectations.
• Set clear goals and accountability, provide context, and give teams autonomy in how they achieve outcomes.
• Stay technically engaged through architecture, design, code, and operational reviews while partnering with technical leaders across client applications, APIs, distributed services, data systems, and cloud infrastructure.
• Translate ambiguous product objectives into achievable technical plans that balance speed, reliability, security, maintainability, cost, and long-term architectural health.
• Establish practical standards for software design, testing, observability, release management, deployment, documentation, and operational readiness.
• Improve the resilience, scalability, and performance of services that operate 24/7/365; participate in alert escalation coverage from 8:00 a.m. to 8:00 p.m. Pacific Time; promote disciplined incident response and learning-focused reviews.
• Evaluate and advance responsible uses of AI across discovery, development, testing, debugging, documentation, operations, and customer-facing product capabilities.
• Partner with Product, Design, Data, Security, and other leaders to deliver valuable consumer experiences and communicate priorities, tradeoffs, risks, decisions, and outcomes clearly to technical and nontechnical stakeholders.

Requirements

• Software development experience sufficient to evaluate architecture, understand code, assess tradeoffs, and guide technical decisions across client applications, APIs, distributed systems, cloud services, and device-backend interactions.
• Experience managing more than one engineering team, or comparable experience leading a complex organization with multiple technical workstreams.
• Experience developing and releasing customer-facing software across client-side, server-side, or full-stack systems.
• Experience with client release lifecycles: device/operating-system compatibility, staged rollouts, telemetry, backward compatibility, and coordination with service deployments.
• Experience building or operating production services: observability, scalability, performance, reliability, or incident management.
• Evidence of delivering product outcomes while improving engineering quality, team capability, or organizational effectiveness through clear communication, sound tradeoffs, and effective cross-functional collaboration.
• Experience coaching engineers across career stages and addressing performance expectations with clarity, consistency, and care.
• Sound judgment about the opportunities, risks, and limitations of AI-assisted engineering or AI-powered products (prior delivery of an AI product not required).

Benefits

• Top-tier benefits package including medical, dental, vision, matching 401(k), paid time off, wellness program, and employee discounts for Sony products.
• Role may be eligible for a bonus package.
• Estimated base pay range: $184,600—$277,000 USD.
• Background checks at the offer stage for all new employees (may include criminal background checks for some roles).