AI Product Manager

Quick Facts

• Hybrid schedule with work based in South Charlotte, NC headquarters (Mon–Thu) and fully remote Fridays
• Compensation: $127,000–$155,000 total cash per year (varies by location, experience, qualifications)

Description

The AI Product Manager will help design, build, deploy, and optimize AI-native products and agentic workflows to solve partner and customer challenges, delivering measurable business value. The role includes establishing workstream strategies, setting roadmaps, impacting KPIs, and using end-user feedback to determine what to do next.

What You'll Do

• Drive scoped initiatives end to end: lead workstreams from concept through delivery, align with product goals and business strategy, and translate initiatives into requirements, deliverables, and KPIs in collaboration with stakeholders.

• Execute through the Growth Operating System: leverage agents and reusable workflows across strategy, analytics, experimentation, and product development; improve the system by enhancing context, codifying repeatable tasks, refining agents, and strengthening evaluations.

• Own outcomes tied to P&L: accountable for product performance via design, experiments, KPIs, and independent analysis of customer interactions.

• Influence through communication: provide regular, data-driven narratives connecting progress and outcomes to business impact and tradeoffs.

• Mentor junior teammates: coach on product, technical, and analytical skillsets.

Who You Are

• Commercial alignment: entrepreneurial mindset and business acumen to identify levers improving acquisition, conversion, and operational performance.

• Deeply curious: ability to apply emerging AI capabilities in practice.

• Customer centric: customer empathy with strong UX/design taste to bring solutions to life.

• Bias to action: proactive problem solving and effective prioritization across stakeholder inputs.

• Systems thinker: connect decisions, workflows, data, and experiences; build scalable and reusable solutions.

Experiences You’ve Had

• End-to-end involvement across lifecycle from identifying opportunities to measurement and optimization of production-grade solutions.

• Hands-on analytical: fluent in SQL, Python, and/or R; experience with LLM/automation systems (e.g., AgentCore, Claude Cowork, Gemini, Zapier).

• Value creation: track record delivering measurable AI/ML business outcomes, behavior change, metric optimization, and clear ROI.

• Stakeholder engagement: collaborate in discovery conversations, validate opportunities, and execute against jointly defined expectations.

Benefits

• Health Insurance Coverage (medical, dental, vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible PTO: 20 days annually, increasing to 25 after five years of service