Technical Product Owner — Observability Event Management

Quick Facts

Own the functional design and capability roadmap for an enterprise observability event management platform that turns raw telemetry, alerts, events, and tickets into actionable incidents, faster diagnosis, and automated remediation.

Description

Lead end-to-end functional design for event ingestion, correlation, enrichment, anomaly detection, incident intelligence, and remediation orchestration. Translate product strategy and SRE needs into a capability-level roadmap for the detect-to-correct value chain and agentic self-healing. Convert discovery into functional specifications, user journeys, correlation/enrichment logic, integration requirements, non-functional expectations, user stories, and precise acceptance criteria.

Responsibilities

• Define how event management capabilities work individually and together; eliminate functional gaps, duplication, and inconsistent experiences.
• Own the capability roadmap and define what each capability must deliver to strengthen detect-to-correct and enable agentic self-healing.
• Lead deep technical discovery with SREs, operations teams, platform engineers, application owners, and architects.
• Define rigorous product requirements: functional specifications, user journeys, correlation and enrichment logic, integration requirements, non-functional expectations, user stories, and acceptance criteria.
• Guide engineering design for APIs, event and data models, integration patterns, correlation and ML approaches, scalability, security, and extensibility.
• Shape capabilities for event correlation, anomaly detection, incident intelligence, remediation orchestration, and human-governed agentic workflows.
• Create a coherent, state-of-the-art product experience with consistent workflows, defaults, and automation patterns.
• Assure functional quality and measurable value across end-to-end outcomes (MTTD, MTTR, incident volume reduction, automation coverage, self-healing rate, SLO compliance, user satisfaction).

Requirements

• Engineering or deeply technical product background strongly preferred (e.g., Software Engineer, Platform Engineer, SRE, Observability Engineer, Solution Architect, Data/ML Engineer, or Technical Product Owner).
• Experience shaping enterprise-grade, data-intensive, AI-powered infrastructure/observability/automation products; take ambiguous operational problems through discovery, functional design, roadmap ownership, and engineering delivery.
• Strong technical depth across cloud and distributed systems, event-driven architectures, APIs, data pipelines, telemetry, and AI/ML fundamentals.
• Proven ability to define functional product architecture, detailed specifications, user journeys, non-functional expectations, and precise acceptance criteria.
• Excellent written and verbal English; guide engineers and architects and connect technical choices to SRE/reliability/user/business outcomes.
• Plus: Hands-on or design-level experience with observability and event management technologies (Datadog, Dynatrace, Splunk ITSI, ServiceNow ITOM, PagerDuty, BigPanda, Moogsoft, New Relic, Grafana, Prometheus, OpenTelemetry).
• Plus: Deep familiarity with SRE practices and the operations value chain across observe/detect, correlate/triage, investigate/diagnose, resolve/learn/prevent.
• Plus: Experience designing event correlation logic, anomaly detection, enrichment, topology-aware integrations, remediation orchestration, runbook automation, multi-tenant systems, and configuration-driven product models.
• Plus: Experience with GenAI or agentic-AI products, retrieval-augmented generation, evaluation metrics, MCP, and human-in-the-loop automation.
• Plus: Familiarity with ITIL 4 event/incident/problem/change management and the detect-to-correct value stream.
• Plus: SAFe PO/PM, PSPO, SRE, cloud, or relevant engineering certification.

Benefits

• P&G-sized projects and access to world leading IT partners and technologies from Day 1.
• Wide range of self-development possibilities (training and certifications paths).
• Competitive starting salary and benefits program (private health care, P&G stock, saving plans, sport cards).
• Regular salary increases and possible promotions based on results and performance.
• Opportunity to change role every few years to find the best fit.
• Hybrid work model: option to work from home two days a week with in-office collaboration.
• Full-time employment contract (Umowa o Pracę).