ServiceNow Developer

Summary

The primary goal of the ServiceNow Developer role is to contribute to long-term digital transformation initiatives by developing and customizing ServiceNow solutions that meet specific business needs.

Main Responsibilities

• Develop and customize ServiceNow applications based on client requirements.
• Automate workflows and processes to enhance business efficiency.
• Integrate ServiceNow with other enterprise tools and systems using REST/SOAP APIs.
• Design and develop reports and dashboards for tracking KPIs and performance metrics.
• Ensure code quality, documentation, and alignment with platform best practices.
• Collaborate with internal teams and stakeholders to gather requirements and deliver solutions.

Key Requirements

• Bachelor’s degree in Computer Science, IT, or a related field.
• 3+ years of experience in ServiceNow development.
• Strong skills in JavaScript, HTML, CSS, and REST/SOAP APIs.
• Familiarity with ITIL processes.
• Professional fluency in English, spoken and written.
• Independent work style and problem-solving mindset.

Preferred Qualifications

• ServiceNow certifications, such as Certified Application Developer.
• Experience with AI initiatives and automation tools.
• Knowledge of additional programming languages.