HubSpot CRM Administrator - Time zone GMT-7

Position overview

We’re seeking a highly skilled and experienced HubSpot CRM Administrator to build HubSpot customizations and extensions that enable users to interact directly with the HubSpot CRM. The role supports the day-to-day activities of business users in the production environment, helps teams troubleshoot daily issues, enhances the system with new features, and collaborates with business and technical stakeholders.

Responsibilities

• Maintain and optimize HubSpot CRM workflows, automation, and enrollment logic across Sales, Marketing, and Service Hubs.
• Configure and maintain lead and ticket routing logic.
• Build and maintain HubSpot reports and dashboards to support sales, marketing, and operations teams.
• Troubleshoot and resolve day-to-day CRM issues, including workflow failures, incorrect record assignments, and data discrepancies.
• Manage the HubSpot UI, custom objects, custom properties, and object associations in line with the established data model.
• Collaborate with sales, marketing, and operations stakeholders to identify requirements and implement them in HubSpot.

Requirements

• 3 to 5+ years of hands-on HubSpot development experience in a live production environment, including CRM and API work.
• Proven experience managing and maintaining complex HubSpot workflow automation, including large-scale workflow libraries, enrollment logic, and branching conditions.
• Experience with HubSpot Sales Hub, including pipelines, deals, lead management, contact lifecycle stages, and round-robin assignment.
• Experience with HubSpot Service Hub and Marketing Hub, including ticket management and helpdesk operations.
• Hands-on experience with HubSpot custom objects, custom properties, and association management.
• Experience with HubSpot reporting and dashboards, including building, maintaining, and troubleshooting reports across CRM objects.
• Familiarity with the HubSpot API for data retrieval, record updates, and integration troubleshooting.
• Strong attention to detail, with the ability to trace workflow logic and identify root causes of unexpected CRM behavior.
• Ability to work independently in a fast-moving environment with multiple active workstreams.
• Clear written and verbal communication skills, with the ability to document processes and provide guidance to end users.

Nice to have

• Experience with third-party CRM integrations, such as telephony, reservation systems, or similar platforms.
• Experience working in a multi-pipeline, multi-team HubSpot environment.

What We Offer

• Vacation days: up to 26 business days per year.
• 10 fully paid illness/special days off per year for all contract types, with no medical papers needed.
• Health and life insurance (Luxmed).
• MyBenefit platform with Multisport option.
• Internal psychological support service.
• English language classes from the first working day.
• Access to external learning platforms: O’Reilly, LinkedIn Learning, Udemy, and a wide catalog of internal training.
• Flexible workplace: work from the office, from home, or choose a hybrid option.
• Tech Skills Mentoring Program.
• Opportunities to develop as a public speaker, mentor, or technical interviewer.
• Fully paid idle (bench) when not involved in a project.
• Certification reimbursement (AWS, GCP, Microsoft, etc.).