Remote Conversion Rate Optimization Specialist

As a CRO Specialist, you will use a combination of creativity, analytics, testing, and strategy to identify website optimization opportunities, develop hypotheses, and execute conversion rate optimization plans that help clients improve performance.

Strong skills test performance may be considered even if a candidate does not meet every preferred experience or educational background requirement.

Benefits

• 100% remote work
• Competitive profit-sharing bonus plan, with up to 50% of company profits paid to full-time employees each month
• Competitive Paid Time Off plan
• Subsidized gym memberships
• Medical, dental, vision, and life insurance packages for eligible US-based team members
• International Health Insurance Reimbursement Program for eligible international team members
• Device upgrade and learning reimbursement programs
• Career development plans with clearly defined goals and rewards
• Additional job-specific incentives and bonuses

CRO Responsibilities

• Perform audits of clients’ web analytics implementations and make recommendations to ensure accurate tracking is in place.
• Use heatmap analysis tools, session recordings, surveys, and user testing to identify pain points and improve user behavior and conversion rates.
• Conduct competitor and market research to identify conversion strategies, user behavior trends, and AI-driven personalization opportunities.
• Use qualitative and quantitative data to develop and execute conversion rate optimization strategies and testing plans.
• Develop hypotheses and build A/B tests or multivariate tests based on optimization goals.
• Analyze test results and use insights to develop new testing ideas and optimization recommendations.
• Partner with internal design and development teams to recommend website changes based on winning test results.
• Apply an iterative approach to CRO by continuously using test data, analytics, and user behavior insights to guide new experiments.
• Help create initial, monthly, and quarterly client reports based on test results and ongoing optimization initiatives.
• Monitor industry trends, CRO tools, AI-driven optimization tools, and new product offerings.
• Contribute to the development and improvement of CRO team processes, strategies, and best practices.
• Perform other duties as assigned.

Required Skills and Qualifications

• Strong analytical, strategic, and creative problem-solving skills
• Experience with conversion rate optimization, website optimization, A/B testing, and user experience improvement
• Expertise with Google Analytics, Google Ads, and other analytics platforms
• Experience using major website content management systems, including WordPress, BigCommerce, Shopify, and Magento
• Familiarity with AI-driven CRO tools and AI-based personalization strategies
• Hands-on experience with heatmap analysis tools such as Microsoft Clarity
• Ability to analyze session recordings, survey data, user testing results, and website behavior data
• Ability to turn qualitative and quantitative data into actionable recommendations
• Intermediate to advanced Microsoft Excel skills
• Strong communication skills and ability to work effectively with clients, colleagues, designers, developers, and project teams
• Demonstrated ability and willingness to learn new technologies
• Ability to type 50+ words per minute

Preferred Skills

• Experience with cloud-based CRM platforms such as Salesforce or HubSpot
• Experience with eCommerce CRO strategy
• Experience creating client-facing CRO reports
• Experience with multivariate testing, personalization tools, and landing page optimization
• Experience working with remote teams across multiple departments

Remote Work Environment

The team works remotely with the support of time tracking software and structured communication. Qualified applicants from around the world are welcome.

Compensation

For candidates located in California, New York, Washington, and Colorado, the starting base pay for this position ranges from $17 to $35 per hour. Compensation may vary based on experience, qualifications, skills test performance, geographic location, and seniority of the position offered. For candidates outside of California, New York, Washington, and Colorado, compensation may fall outside the listed range.