Senior Salesforce Developer

Project Information

• Type of project: IT Services
• Office location: Wrocław, Poland
• Work mode: 100% remote within Poland or hybrid for candidates based in Wrocław
• Budget: 120–150 PLN net/h on B2B
• Project length: Long-term
• Allocation: Approximately 80% Run / 20% Grow
• Start date: ASAP, depending on availability
• Eligibility: EU citizenship and residence in Poland

Project Scope

• Provide day-to-day production support for the Salesforce platform.
• Manage, investigate, and resolve production incidents and application defects.
• Support Customer Service Representatives using Salesforce for B2B customer processes.
• Perform Salesforce administration activities related to production support.
• Handle deployments, service requests, data corrections, and data patching.
• Troubleshoot technical and functional issues to ensure platform stability and service continuity.
• Deliver small to medium-sized Salesforce enhancements based on business priorities and customer needs.
• Take ownership of assigned features and development tasks from requirements through successful delivery.
• Independently drive features through the complete development lifecycle.
• Support Salesforce processes across the B2B customer journey, including Lead-to-Order and Order-to-Activation.
• Participate in Agile ceremonies, including daily stand-ups, planning sessions, refinements, and team collaboration activities.
• Collaborate closely with business stakeholders and geographically distributed technical teams.
• Contribute to the continuous improvement, reliability, and evolution of the Salesforce platform.

Competence Demands

• 5+ years of professional Salesforce experience.
• Strong hands-on experience in Salesforce development and production support.
• Mandatory: Salesforce OmniStudio certification and hands-on development experience.
• Mandatory: Salesforce Industries (Telecommunications, Media & Energy) certification and practical experience.
• Experience with Salesforce administration and configuration.
• Experience managing production incidents, service requests, defects, and troubleshooting activities.
• Hands-on experience with deployments, data corrections, and patching.
• Ability to independently own features and drive them to successful completion.
• Experience in Agile development environments.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Experience working with geographically distributed international teams.
• English at B2+ level.

Nice to Have

• Experience in a large-scale Agile Release Train (ART) environment.
• Experience with Salesforce solutions supporting B2B customer journeys.
• Knowledge of Lead-to-Order and Order-to-Activation processes.
• Experience in telecommunications or similar complex enterprise environments.
• Strong understanding of user experience and pragmatic decision-making.
• Experience collaborating with internationally distributed teams.

Benefits

• 100% remote working model within Poland.
• Hybrid work option for candidates based in Wrocław.
• Full-time B2B agreement.
• Long-term international project.
• Private medical care with dental care covering 70% of costs.
• Multisport card, including for an accompanying person.
• Life insurance.

Recruitment Process

• Introductory call.
• Technical interview.
• Final decision.