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September 2, 2026

SME - Cryptography (Cybersecurity)

Senior • On-site

Krakow, Poland

The role is part of the Service Delivery - Cryptography team, focused on delivering and supporting cryptographic solutions and consultations globally. It covers processes around TLS/SSL certificates, SSH keys, and cryptographic projects.

Your Responsibilities

  • Work closely with global team members as an SME for the CLM product and processes managed by Cryptographic Services.
  • Identify process gaps and escalate them accordingly.
  • Identify risks of changes and propose mitigation.
  • Lead change implementation in close cooperation with vendor support and global internal teams.
  • Continuously enhance data quality.
  • Prepare reports from multiple sources to identify problems or track progress.
  • Act as the first line of escalation for other team members.
  • Work with end users to help build solutions for non-standard queries.
  • Respond promptly to urgent production issues requiring Cryptographic Services assistance.
  • Engage with business functions to explain the SSH/TLS key-remediation process and support progress.
  • Implement Change Management controls in support of tasks.
  • Troubleshoot certificate-generation problems and connection issues between Venafi TPP and target servers.
  • Review solution documentation to provide cryptography security-assurance services.
  • Provide cryptography consultancy services to internal customers globally.
  • Process requests in ServiceNow within agreed SLAs.
  • Support team members.

Skills & Experience We Require

  • Previous experience with the Venafi platform or TLS/SSH management processes.
  • Customer and stakeholder focus, with the ability to build strong relationships with internal and external key stakeholders, cross-functional IT, and global/local IT teams.
  • Analytical skills.
  • Ability to work independently and under pressure.
  • Operational effectiveness: deliver solutions aligned with approved design patterns and security, risk, and regulatory standards.
  • Good understanding of IT infrastructure technical platforms and technologies.
  • A track record of continuously improving processes and understanding the mechanisms required to implement change successfully.
  • Understanding of SSH/SSL functionality and usage.
  • Good understanding of Python scripting.
  • Good SQL/MySQL skills.
  • Strong documentation skills.

We Offer

  • A full-time contract; B2B cooperation is also possible.
  • All necessary work equipment, including a computer and monitor.
  • Certification and training opportunities.
  • Opportunity to engage in a subsequent project after project completion.
  • Medicover medical care with dental care.
  • Medicover Benefits platform and Medicover Sport card.
  • Collaboration with Mistral AI.
  • Employee referral program.
  • Group life insurance.
  • Opportunity to relocate and work in different branches in Poland.

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