We are looking for an experienced Learning & Adoption Strategist to join a long-term project for a leading healthcare organization.In this role, you will shape how employees learn, adopt, and maximize the value of digital workplace technologies by designing personalized, in-app learning experiences powered by WalkMe. Acting as a strategic advisor, you will help drive user proficiency, software adoption, process efficiency, and measurable business value realization across global teams operating in pharma, diagnostics, and corporate environments.The project combines digital adoption, instructional design, UX, analytics, and user enablement, offering a unique opportunity to work at the intersection of learning strategy and technology transformation.What you will do:Design persona-based digital learning journeys aligned with business workflows and user needsShape and architect in-app learning experiences within the WalkMe ecosystem, partnering with technical builders on implementation (SmartWalkthroughs, SmartTips, Checklists, Surveys)Collaborate with UX teams to define segmentation strategies and personalized guidance pathsTranslate user behavior analytics, adoption data, and process bottlenecks into targeted learning and adoption interventionsAnalyze WalkMe Insights and engagement metrics to identify areas for improvement, accelerate user proficiency, and demonstrate business value and ROI of adoption initiativesDevelop data-driven recommendations that improve feature adoption, user experience, and process effectivenessTranslate software utilization data into compelling business narratives and executive-level insightsGovern learning content quality, messaging consistency, and digital guidance standards across the Digital Adoption Platform layerImplement and continuously optimize in-app feedback mechanisms, including NPS and CSAT surveysPartner with product owners, technical builders, training teams, UX specialists, and business stakeholders across global functionsWhat we are looking for:5+ years of experience designing enterprise digital learning strategies, instructional architectures, software adoption programs, or employee enablement initiatives3+ years of strategic experience working with Digital Adoption Platforms (DAP), with strong expertise in WalkMeDeep understanding of WalkMe architecture, user segmentation, UI recognition, and WalkMe InsightsExperience designing persona-based learning journeys and adoption frameworks aligned with business workflowsAdvanced knowledge of instructional design and adult learning methodologies (e.g. ADDIE, SAM, learner-centric design principles)Strong understanding of UX principles related to digital guidance, user workflows, and in-app learning experiencesAbility to interpret behavioral and adoption analytics and translate insights into effective learning and adoption strategiesStrong consulting mindset with the ability to identify operational challenges and recommend scalable learning solutionsExperience working successfully in complex, matrixed, global organizationsExcellent communication and stakeholder management skills, including the ability to present business value and adoption outcomes to senior leadershipNice to Have:WalkMe certifications (DAP Advisor, DAP Program Manager, DAP Analytics, or similar)Experience in healthcare, pharmaceutical, biotechnology, life sciences, or other highly regulated environmentsExperience with LMS platforms, blended learning ecosystems, and enterprise learning technologiesExperience leading large-scale digital literacy, employee enablement, or software adoption initiativesPerks and benefits (our offer):Comprehensive benefits - enjoy Udemy for Business, private medical care, Multisport card, veterinary package, language lessons, and shopping vouchers.Career growth - access opportunities for professional development and learning, including perks related to our official partnerships with global IT giants: Microsoft, AWS, Snowflake, Salesforce & more.Global collaboration - work with a diverse, international team.Innovative environment - be part of a forward-thinking and growth-oriented workplace.Engaging community – Work with passionate professionals and participate in team-building events, hackathons, and CSR initiatives to make an impact beyond work.Team-building events including our company tradition (annual company event in Mazury).A pleasant surprise to start your journey with us in the form of a welcome pack.
Billennium is a global technology company with over 20 years of experience, dedicated to innovation and empowering businesses. The company fosters a supportive and growth-focused environment where collaboration and creativity are highly valued. Billennium is committed to shaping the future of technology, emphasizing a forward-thinking and growth-oriented workplace. The company operates on a global scale, promoting diversity and international collaboration. It values professional development and learning, offering opportunities for career growth through partnerships with major IT giants like Microsoft, AWS, Snowflake, and Salesforce. Billennium is also engaged in community and team-building activities, reflecting its commitment to making an impact beyond work.
