Senior UX Designer, Consumer UX

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1,000 people, building digital products that power an end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings such as pet food and premium meat and seafood, HelloTech creates platforms that bring tailored food solutions to millions of customers every month.

The subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply-chain optimization, and initiatives that help reduce food waste. Brands operate independently to serve distinct customer needs while sharing platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end-to-end. Working with the Warsaw office, you will help shape scalable, data-driven products used across markets, using a modern technology stack and collaborating with international teams to improve how people discover, order, and enjoy HelloFresh products.

About the role: What’s in the box

HelloFresh Group is building the next generation of consumer experiences across its portfolio, from discovery and personalization to shopping and subscription management. The Consumer UX team designs end-to-end experiences that are simple, delightful, and grounded in real customer needs.

This Senior UX Designer role requires an entrepreneurial mindset, a high craft bar, and the agency to push for the right solution. You will work on complex consumer problems with real business impact, collaborating across product, engineering, and brand in an environment that values curiosity, speed, and quality equally.

The role is accountable for end-to-end design projects and helps establish processes that drive success across the team and organisation. It does not include people-management responsibilities.

What you’ll do: The Recipe

• Consumer Experience Design: Lead design from concept to execution, maintaining accountability for the full experience across consumer touchpoints and a high quality bar at every stage.
• AI-Native Workflow: Use AI actively to generate and synthesize user insights, accelerate discovery, build rapid prototypes, and close the gap between design and code.
• Raise the Craft Bar: Apply close attention to layout, motion, typography, micro-interaction, and animation; uphold this standard within the cross-functional unit.
• Opportunity Identification: Identify and explore product opportunities through market research and user analysis, translating insights into informed design decisions.
• Cross-Functional Collaboration: Partner with product leads, engineers, and stakeholders to align design strategy with business goals and technical requirements. Make confident decisions and clearly advocate for the right design outcome.

What you’ll bring: The Ingredients

• Experience: At least 6 years of product-design experience, with a proven record of delivering high-quality consumer products end-to-end.
• AI-Native Design Skills: Active use of AI tools for strategy, insight synthesis, discovery, rapid prototyping, and design-to-code development. Fluency with tools such as Figma AI, Claude, and similar tools is expected.
• Craft Excellence: Exceptional visual and interaction-design skills, with attention to hierarchy, motion, micro-interaction, and animation. Ability to articulate design-quality standards effectively. Experience using motion to elevate product quality is a strong plus.
• High Agency: Proactivity to pursue the right technical solution rather than the convenient one, conviction in design decisions, and effective collaboration with cross-functional partners.
• Communication: Exceptional communication and presentation skills, with the ability to articulate design concepts and decisions across business functions.

What We Offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting more than 6 million customers and complex supply-chain operations.
• Technical, product, and design leadership: Drive best practices and influence architecture, design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development and delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point: Modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments such as coffee, soft drinks, and fruit.