Senior Product Owner - Digital Healthcare

Key Responsibilities

• Lead discovery for new and existing product areas, from clinical workflow mapping to requirement definition.
• Translate market, customer and clinical needs into clear, actionable Epics, User Stories, acceptance criteria and prototypes.
• Work with key stakeholders to understand hybrid workflows, offline dependencies and service delivery constraints.
• Own and prioritise the product backlog, balancing strategic goals, commercial priorities, compliance and engineering capacity.
• Partner with Clinical Operations to ensure roadmap alignment and high-quality deployments.
• Own feature readiness, from UAT through release planning and launch communication.
• Conduct user acceptance testing and ensure solutions meet clinical, patient and operational expectations.
• Analyse usage data, customer feedback and operational metrics to identify improvements and inform roadmap decisions.

Skills & Experience

• At least 5 years’ experience in product delivery in a B2B or B2C multi-product company building global customer-facing products.
• In-depth knowledge of Agile Software Development Methodologies.
• Experience working with development teams, leading rituals and writing specifications.
• Ability to own, prioritise and manage product backlogs.
• Excellent user-centred design principles.
• Excellent verbal and written communication skills; fluency in written and spoken English is essential.
• Strong analytical and problem-solving skills, with the ability to confidently present to and influence senior management.
• Ability to work with cross-functional teams.

Core Requirements

• At least 5 years’ experience as a Product Owner or Product Manager.
• Experience delivering products that combine digital interfaces with real-world operational workflows, such as clinics, pharmacies, logistics, retail or diagnostics.
• Ability to write high-quality PRDs, Epics, User Stories and acceptance criteria.
• Core product management experience working with stakeholders, design and engineering.
• Highly self-motivated, curious and customer-focused.
• Ability to manage multiple initiatives.
• Experience working in a multi-product environment.
• Knowledge of the healthcare business.

Preferred Experience

• Experience with healthcare, pharmacy, telemedicine or regulated environments.
• Exposure to multi-tenant or multi-brand product environments.
• Comfort working with enterprise customers and participating in customer-facing requirements discussions.

Education & Attributes

• Bachelor’s or Master’s degree in Business, Technology, Engineering, Design, Healthcare Management or a related field.
• Highly self-motivated, organised and comfortable managing multiple initiatives simultaneously.
• Curious, empathetic and committed to improving the clinician and patient experience.
• Ability to operate autonomously while collaborating effectively within a cross-functional team.