Senior Sales Engineer - Enterprise (Fluent Spanish Speaking)

🏢 Summary: Paid, several-month QA internship focused on manual and automated end-to-end testing for web and mobile applications. The role involves creating test cases, reporting defects, improving automation frameworks, and collaborating across the software development lifecycle. It offers hybrid work, mentorship, and the possibility of long-term cooperation. 🗂️ Requirements: Active student status, Polish proficiency — B2, English proficiency — C1, Availability — minimum 30 hours per week, Warsaw office availability — every Wednesday, Basic programming skills, Knowledge of test automation tools, Understanding of QA and testing best practices, Analytical mindset, Attention to detail 📃 Skills: Python, TypeScript, Java, C#, Playwright, Selenium, Appium, Postman, QA 🏢 Description: WHO WE ARE Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song . At Accenture Song, we recognize that the people behind the numbers are crucial to our culture, prosperity and the success of our customers' businesses. We place a high emphasis on each team member we hire and concentrate on their development and future progress from the start. For more information about our Accenture Song Poland please visit our website . INTERNSHIP PROGRAM: Develop and execute automated end-to-end (E2E) tests for web and mobile applications. Prepare, maintain, and document test scenarios and test cases. Perform manual testing and effectively report and track defects. Support the creation and improvement of test automation frameworks. Collaborate with developers, testers, and project teams to ensure product quality. Participate in testing activities throughout the software development lifecycle. Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office, depending on specific project circumstances. WHAT’S IN IT FOR YOU? Paid, several-month internship program - min. 3 months, 4-5 days a week, with flexible working hours and possibility to work remotely (hybrid mode). A chance for long-term cooperation. Opportunity for personal and professional development in HR area. The opportunity to grow - based on a culture of feedback and constant support from a mentor, assistance from a Buddy in a new workplace. Professional development - based on a culture of feedback and constant support from a mentor, a clear path of growth from the first day of work, and assistance from a Buddy in a new workplace. Opportunity to engage or even come up with your own Social Impact Projects that support local communities and global charitable initiatives. Paid employee referral program. Qualification HERE’S WHAT YOU WILL NEED Active student status Fluency in Polish (B2) and English (C1) , you will be part of international teams Available to work at least 30 hours per week, one day a week (Wednesday) from our office in Warsaw. Basic programming skills (e.g., Python, TypeScript, Java, or C#). Knowledge of testing tools such as Playwright, Selenium, Appium, or Postman. Understanding of QA and software testing best practices. Strong command of English and Polish (minimum B2 level). Analytical mindset, attention to detail, and willingness to learn new technologies.​ Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application. WHAT WE BELIEVE Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with. Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy

🏢 Summary: Lead the end-to-end Customer Happiness strategy and improve the customer journey through cross-functional, data-driven initiatives. The role represents the Voice of Customer, using feedback and operational metrics to improve satisfaction, trust, service standards, and business outcomes. 🗂️ Requirements: 5+ years in Customer Experience, Customer Success, Customer Insights, Customer Operations, or related field, Cross-functional initiative leadership, Organizational change delivery, Customer journey management, Voice of Customer methodologies, Customer experience measurement, Customer operations and support metrics, Data analysis and actionable recommendations, Stakeholder management and influencing, Experience in e-commerce, marketplaces, technology, or digital businesses, English B2+ 📃 Skills: NPS, CSAT, CES, Analytics, English, Ecommerce, UX 🏢 Description: G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 35 million people from 180 countries have already purchased more than 145 million digital items. Why? Sellers from all over the world present a rich offering of over 125,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery. What else sets us apart? G2A.COM is a place co-created by a team of around 400 exceptional experts representing 10 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have office in Warsaw. The company's main headquarters are in Hong Kong, with the central office in Amsterdam. We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion and provide extensive development opportunities – in 2025, we delivered approximately 86 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI) or augmented reality (AR). Our mission is to seek new opportunities , pursue continuous growth , and deliver engaging entertainment . G2A’s vision is to build and strengthen its position as a leader in the digital industry by creating a comprehensive, integrated digital ecosystem based on innovative technologies and cutting-edge cybersecurity solutions. As part of our “First in Digital, Digital First” strategy, we emphasize the balance between being external innovators and internal drivers of progress—leading digital transformation while simultaneously developing people to thrive in an ever-changing environment. This approach allows us to shape a future where technology and human potential go hand in hand, delivering exceptional results and driving sustainable growth. We regularly check job satisfaction. According to the latest survey, as many as 96% of people trust themselves and support one another, 97% appreciate teamwork, and 83% highly value managerial support. The average tenure at G2A.COM is an impressive 5 years. This is simply a place where people want to be. We place particular emphasis on maintaining a healthy work–life balance, as well as on the value of Deliver Value – providing value to the user, the company, oneself, and the people we work or collaborate with By joining us, you will have the opportunity to collaborate and create projects with international brands such as Google, PayPal, Amazon, VISA, Mastercard, PayU, EY, Synerise, Modivo, Empik, and Microsoft. We think and act globally, and in our daily work, we are guided by analysis and data, although intuition and experience-based insights are also considered a significant asset. We invite you to join us on the journey of co-creating Gate2Adventure – the gateway to the world of digital entertainment. We’re waiting for you! At G2A, we believe that Customer journey is one of the key drivers of loyalty, trust, and long-term business growth. As Customer Happiness Transformation Lead , you will be responsible for shaping and continuously improving overall Customer experience across G2A. Acting as the Voice of Customer, you will ensure Customer needs, feedback and insights are reflected in business decisions, processes and priorities. You will play a key role in building a Customer-centric organization by driving cross-functional initiatives that improve Customer satisfaction, Customer outcomes, and business performance. This role requires strong stakeholder management skills, a data-driven mindset, and the ability to drive change across teams. Your responsibilities: Define and drive G2A's Customer Happiness strategy across the entire Customer Journey Act as the Voice of Customer, ensuring customer insights are translated into business improvements and strategic decisions Identify barriers and pain points across the Customer Path, and coordinate initiatives aimed at addressing them Analyze Customer feedback, behavioural data, and Customer service insights to identify improvement opportunities and influence business priorities Lead cross-functional cooperation and coordinate initiatives aimed at improving Customer experience, Drive initiatives aimed at improving metrics, including NPS, CSAT, CES, sentiment, Customer service, and reputation scores Work closely with Customer Support, UX, Product and other teams to improve service standards, Customer satisfaction, and overall Customer experience Monitor Customer review platforms, and coordinate initiatives aimed at improving Customer trust and perception Promote Customer-centric ways of working across the organization and support the adoption of Customer-focused best practice, Develop and evolve Customer experience measurement frameworks and ensure progress is tracked through Customer and business outcomes You're a perfect match for the role, if: You have at least 5 years of experience in Customer Experience, Customer Success, Customer Insights, Customer Operations, or a related field You have a proven track record of leading cross-functional initiatives and driving organizational change You have a strong understanding of Customer journey management, Voice of Customer methodologies, and Customer experience measurement You're familiar with Customer experience and Customer operations/support metrics and know how to use them to drive improvements You have strong analytical skills and can turn data and Customer insights into clear, actionable recommendations You have excellent stakeholder management, communication, and influencing skills and can effectively engage people across different teams and levels You have a data-driven mindset and a strong focus on delivering measurable outcomes You have experience in e-commerce, marketplaces, technology, or digital businesses You have English skills at B2+ level Why joining us worth it? You can choose hybrid or even fully remote work You'll receive the tools necessary for your work, such as a laptop or/ and a phone We can provide your home office with ergonomic furniture and electronic devices, such as: footrests, exercise balls, chairs and lumbar supports, monitors, mousepads, laptop docking stations, mice, keyboards, and headphones We care about the work-life balance and wellbeing of our team We provide opportunities for you to turn your ideas into reality and we appreciate such initiatives We support skill and knowledge development via internal and external trainings We work according to the values of DEI: Diversity, Equity & Inclusion We support grassroots initiatives and charities We offer valuable benefits, such as the welcome pack, Motivizer vouchers (250 points/PLN employees can spend on a variety of services and products from known brands available on the platform), private health care, MultiSport card, the opportunity to participate in internal and external trainings and industry conferences, and many more You will receive discount codes to use on the G2A.COM sales platform so that you can enjoy the benefits of our offers and services