July 18, 2026
Talent Acquisition Specialist
Mid • Hybrid
60,996 - 92,004 USD
Fort Lupton, CO
About Charm
Our mission is to return the atmosphere to 280 ppm CO₂. We convert excess inedible biomass into carbon-rich bio-oil and inject it into underground storage for permanent carbon removal. At scale, we can use bio-oil to make fossil-free iron.
Our carbon removal efforts began in 2020 with initial purchases from customers like Stripe, Shopify, and Microsoft. Since then, we’ve scaled to thousands of tons of carbon removal, grown to over a hundred employees, and established three locations in San Francisco, Colorado, and Louisiana.
We're expanding our team of ambitious, creative, and hands-on problem solvers. We value psychological safety, collaboration, and continuous learning. We take calculated risks and treat mistakes as opportunities to improve.
Come help us reverse climate change. Gigatons or bust!
About the Role
Charm is growing fast, and reaching gigaton-scale carbon removal depends on bringing in exceptional people across every part of the company.
The Talent Acquisition Specialist owns full lifecycle recruitment across Charm's teams — from field operations and engineering to corporate functions — partnering closely with hiring managers to design and execute recruitment plans that attract high-quality talent in a competitive climate tech and hardware market. You'll pair creative sourcing across diverse platforms with strong recruiting fundamentals to build robust candidate pipelines, deliver an exceptional candidate experience, and drive timely, effective hiring outcomes. You'll also help improve our internal recruiting processes and partner with the People Team to process talent management transactions.
This is a temp-to-permanent role with an initial 6-month period, reporting to the Sr. HR Operations Manager and sitting on the People Team. You'll work hand-in-hand with hiring managers across all functions at Charm.
Your Responsibilities
- Coordinate and conduct full lifecycle recruitment, applying a high-touch service approach and adapting as roles and priorities evolve.
- Partner with hiring managers to develop and execute strategic recruitment plans and build strong, diverse candidate pipelines.
- Ensure consistent, high-quality interview guides are used across all teams and functions.
- Coach hiring leaders on talent acquisition best practices that align with Charm's mission, values and commitment to building a diverse team.
- Respond to and resolve candidate questions throughout the process, and coordinate interview logistics and scheduling.
- Interpret and explain federal and state employment regulations and internal guidelines, ensuring every phase of hiring stays compliant.
- Document processes and keep recruiting resources current and participate in projects that improve the candidate and hiring manager experience.
- Collaborate across People Team functions and partnering departments to process talent management transactions and troubleshoot issues as they arise.
- Build knowledge of Charm's technology, open roles, and climate tech hiring trends to deliver high-touch service to candidates and hiring managers.
You'll be expected to be onsite 50% of the time.
You Bring
- 3-5 years of experience in talent acquisition with a focus on Engineering and Manufacturing specific roles.
- Experience in high volume recruiting.
- Proficient in full-cycle recruiting, employing various interview techniques and evaluation methods.
- Strong proficiency in leveraging social media and professional networks.
- Experience using LinkedIn Talent Solutions for proactive candidate sourcing.
- Documentation skills and ability to stay abreast of industry trends.
- Strong communication and partnering skills, with the ability to coach and influence hiring managers.
- Analytical and critical thinking, with sound judgment applying employment regulations and internal guidelines.
- Ability to prioritize competing responsibilities and comfort multi-tasking in a fast-paced, ever-changing, ambiguous environment.
- Genuine excitement about Charm's mission to reverse climate change.
Bonus, if you Bring
- Experience recruiting in climate tech, energy, manufacturing, or another high-growth startup environment.
- Familiarity with an applicant tracking system such as Lever.
What We Offer
- Equity ownership through stock options
- 100% employee healthcare premiums covered
- Comprehensive medical, dental, and vision coverage with multiple plan options
- Employer-funded HSA contributions for eligible HDHP plans
- Traditional and Roth 401(k) with a 50% match on contributions up to 6%
- Paid leave, including parental and medical leave
- PPE and workwear allowances
- Annual professional development stipend
- Employee recognition programs that celebrate impactful work and team contributions
- Opportunities for internal growth, career development, and transition into climate from a range of industries and backgrounds
Visa Sponsorship Policy
Since we are a small startup, certain accommodations for visa sponsorship may not be within our capability. At this time, Charm Industrial is only sponsoring E3 and TN visas.
Our Commitment
Charm Industrial is an equal opportunity employer. We hire based on skills, experience, and passion for our mission. Climate challenges require a wide range of perspectives and expertise, and we welcome applicants from all backgrounds. We’re excited to grow our team with people who bring unique strengths and help us improve as a company.
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🏢 Summary: Technical Manager role focused on reviewing and supporting mine methane capture and methane-related greenhouse gas reduction projects within carbon markets. The position involves project reviews, technical and policy analysis, audits, stakeholder support, methodology development, and regulatory compliance. Candidates need strong expertise in GHG accounting, methane methodologies, and carbon market regulations, with the ability to manage complex technical projects independently. 🗂️ Requirements: Bachelor's degree in environmental sciences, engineering, GHG accounting, or related field, Minimum 6 years of relevant work experience, Experience with mine methane capture and destruction methodologies, Knowledge of GHG emissions and carbon accounting principles, Familiarity with verification and auditing standards, Experience with carbon markets or environmental markets, Proficiency in SharePoint, Proficiency in Outlook, Proficiency in Microsoft Office, Strong technical and analytical expertise, Strong writing skills, Fluency in English, Availability for short-term travel, Authorization to work in the United States 📃 Skills: GHG, Carbon, Methane, Auditing, Verification, SharePoint, Outlook, Office, GIS, CARB, CORSIA 🏢 Description: POSITION DETAILS Position Description: Greenhouse Gas Emissions Reduction Project Reviewer: Mine Methane Capture Position Title: Technical Manager for Industrial Programs POSITION SUMMARY The Technical Manager for Industrial Programs is a technical position focused on mine methane capture and other methane-related methodologies within ACR providing support to the ACR Industrial Programs Director and Managing Director as well as other colleagues within the ACR team. The person in this role will contribute to most aspects of ACR services, including performing routine and increasingly complex project reviews accurately and independently, developing and maintaining systems for project record keeping, and attending site visits and performing audits. They will ensure that projects move through the Registry process efficiently and with appropriate attention to detail. They will provide technical support to external stakeholders, ensuring consistency and adherence to ACR, CARB, and Ecology requirements. The Technical Manager will possess and apply functional understanding of GHG emissions/carbon accounting principles and CARB's mine methane capture and destruction protocol and California's Cap-and-Trade Regulation. They will possess a detailed understanding of the ACR Standard and other ACR methane-related methodologies. The person in this position will need strong technical and analytical expertise, excellent attention to detail, and the ability to track and adhere to deadlines. POSITION RESPONSIBILITIES - Perform routine and increasingly complex GHG emissions reduction and removal project reviews accurately, efficiently, independently, and according to expected regulatory and internal deadlines. - Provide accurate, consistent and coherent technical support to external stakeholders on project implementation, verification, and review. - Provide basic support to external stakeholders on routine use of the registry. - Develop and maintain institutional systems for project record keeping, regulatory guidance tracking, and sector-specific technological advancements. - Attend site visits and perform audits. - Support technical team objectives including development of templates, presentation materials, internal policies and procedures, GIS maps, and policy documents. - Provide technical and policy support for methodology development and updates. - Perform technical and policy analysis. - Serve as team lead for methane-related methodologies. - Mentor junior Industrial Program staff. - Manage relationships with external stakeholders. - Represent ACR externally through working groups and conference presentations. - Complete other assigned tasks. POSITION QUALIFICATIONS Education: - Bachelor's or advanced degree in environmental, natural, or physical sciences; engineering; GHG emissions accounting; or a related field. - Advanced degree preferred. Experience: - Minimum 6 years of relevant work experience required. - Experience or familiarity with mine methane capture and destruction methodologies. - Knowledge of GHG emissions/carbon accounting principles. - Familiarity with verification and auditing standards. - Experience with carbon accounting, carbon markets, or related environmental markets desired. Computer/Technical Skills: - Proficiency in SharePoint, Outlook, and full MS Office suite required. Communication Skills: - Strong writing skills required. Language: - Fluency in spoken and written English required. - Additional language fluency is an asset. Required Travel: - Must be available to travel for short-term assignments. Position-Specific Skills: - Strong technical and analytical expertise - Excellent attention to detail - Ability to track and adhere to deadlines - Ability to work independently on multiple projects - Strong critical thinking and problem-solving skills - Strong interpersonal skills, integrity, and professionalism Physical Demands: - Typical office environment with continual sitting or standing required. Other: - Must be authorized to work in the United States. Salary Range: - $91K – $120K depending on experience. Winrock is an equal opportunity employer committed to diversity, inclusion, and equity.
Technology

Consumer Reports
Senior Research Engineer - Experimental Engineering
Senior
Hybrid
San Francisco, CA
140,004 - 159,996 USD/yr
🏢 Summary: Full-time remote Senior Research Engineer role focused on leading early-stage R&D and prototyping initiatives, with a strong emphasis on AI/ML and emerging technologies. The position drives exploratory engineering efforts, owns architectural decisions for a RAG-based chatbot, and translates experimental concepts into actionable product insights. This role operates ahead of product roadmaps, shaping strategic technical direction through rapid experimentation and innovation. 🗂️ Requirements: 7+ years of professional software engineering experience, Strong full-stack development experience, Expertise in Python, Experience with FastAPI, Experience with React and React Native, Experience building and shipping AI-powered products, Experience designing and building prototypes from scratch, Experience with AI model fine-tuning and evaluation, Ability to lead architectural decisions for AI systems, Experience mentoring engineers 📃 Skills: Python, FastAPI, React, ReactNative, AI, ML, RAG, Chatbots, APIs, DataPipelines, ModelFineTuning, Evaluation, Architecture 🏢 Description: WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.OVERVIEW The Experimental Engineering team leads the engineering R&D efforts in new and emerging products at Consumer Reports. We're seeking a highly capable Senior Research Engineer to join our team and drive forward exploratory research engineering with particular focus on innovative applications of AI, machine learning, and emerging technologies. In this role, you'll embark on ambitious early-stage engineering efforts, validate concepts through rapid prototypes, and translate timely experiments into actionable insights that guide Consumer Reports' strategic initiatives. Research engineers operate 6+ months ahead of product roadmaps. Your work will be essential to identifying opportunities and pushing our technological boundaries. This is a full-time remote opportunity, with hybrid work available for candidates local to Consumer Reports offices in New York or Washington, D.C. This position is not eligibale for sponsorship or relocation assistance. How You'll Make An Impact Consumer Reports' Experimental Engineering team is dedicated to rapidly exploring and prototyping solutions that empower consumers. As a Sr. Research Engineer on our team, you will: Lead exploratory spikes, proof-of-concept projects, and early-stage prototyping end-to-end to test high-impact, forward-looking ideas. Identify strategic opportunities in emerging technologies (notably AI/ML) and translate these opportunities into actionable prototypes Serve as a technical leader on AskCR, our RAG chatbot built on Consumer Reports' product testing, journalism, and advocacy work and own architectural decisions on retrieval, evaluation, and orchestration Collaborate closely on technical planning, architecture, and implementation efforts for AskCR, our RAG chatbot built on Consumer Report's product testing, journalism and advocacy work. Work collaboratively across cross-functional teams (Digital Product, Product Testing, User Research, Data Engineering, Advocacy) to share insights and ensure learnings are leveraged broadly across Consumer Reports. Establish and refine practices for documenting experiments and synthesizing research outputs to maximize their organizational impact. Mentor engineers and raise the technical bar across the team. Cultivate a culture of curiosity, experimentation, rapid learning, and discovery. ABOUT YOU You'll Be Highly Rated If: You have deep experience as a full-stack software engineer, with additional depth and interest in applied research, particularly within AI/ML domains. You are a problem solver. You can take a vague problem and return with a crisp framing, a plan, and a working prototype without needing the path defined for you. You are motivated by entrepreneurial challenges, comfortable navigating ambiguity, and experienced in rapidly iterating early ideas to test feasibility and viability. You're comfortable being a senior voice on the team and making calls on technical direction, pushing back when something isn't worth building, and knowing when to kill a project. You effectively communicate experimental findings and engineering insights clearly and enthusiastically to both technical and non-technical stakeholders. You understand the balance between near-term product delivery and longer-term investment in innovation, and are capable of operating effectively in early phases of product development (spike → proof-of-concept → early prototype). You have practical understanding or curiosity regarding consumer rights, consumer advocacy, product ethics, and how responsible AI can empower individuals. You'll Be One of Our Top Picks If: You have the experience. 7+ years of professional software engineering experience; a Swiss army knife of engineering skill with demonstrated expertise in Python (particularly FastAPI), frontend development frameworks (ideally React and React Native) and AI orchestration. You've built and shipped applied AI products to consumers (building data pipelines, fine-tuning models, evaluating AI tools). You have a demonstrated curiosity for solving challenging and non-straightforward engineering problems; this might be reflected in a prior research engineering position, contributions to open source projects, self-directed programming projects, or something you'll surprise us with. You bring a track record of designing and building innovative prototypes from the ground up, with examples you can walk through. You have exceptional problem-solving skills and the ability to clearly communicate technical concepts to cross-functional teams. You have experience mentoring other engineers or otherwise multiplying the work of a team. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges NY/California: $140K-$160K annually DMV/Massachusetts: $120K-$140K annually Colchester, CT and additional approved CR locations: $115K-$135K annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
Technology

Consumer Reports
Senior Research Engineer - Experimental Engineering
Senior
Hybrid
Washington, DC
140,004 - 159,996 USD/yr
🏢 Summary: Senior Research Engineer role focused on leading early-stage R&D and prototyping initiatives, with a strong emphasis on AI/ML and emerging technologies. The position drives exploratory engineering efforts, builds proof-of-concept solutions, and leads architectural decisions for a RAG-based chatbot to inform strategic product direction. This is a full-time remote opportunity contributing to innovative, consumer-facing AI products. 🗂️ Requirements: 7+ years of professional software engineering experience, Strong expertise in Python and FastAPI, Experience with React and React Native, Experience building and shipping applied AI products, Experience designing and developing data pipelines, Experience fine-tuning and evaluating AI models, Ability to lead proof-of-concept and prototype development end-to-end, Experience with AI orchestration and RAG architectures, Experience mentoring engineers, Ability to work full-time in approved U.S. states without sponsorship 📃 Skills: Python, FastAPI, React, ReactNative, AI, MachineLearning, RAG, APIs, DataPipelines, ModelFineTuning, AIOrchestration, FullStack 🏢 Description: WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.OVERVIEW The Experimental Engineering team leads the engineering R&D efforts in new and emerging products at Consumer Reports. We're seeking a highly capable Senior Research Engineer to join our team and drive forward exploratory research engineering with particular focus on innovative applications of AI, machine learning, and emerging technologies. In this role, you'll embark on ambitious early-stage engineering efforts, validate concepts through rapid prototypes, and translate timely experiments into actionable insights that guide Consumer Reports' strategic initiatives. Research engineers operate 6+ months ahead of product roadmaps. Your work will be essential to identifying opportunities and pushing our technological boundaries. This is a full-time remote opportunity, with hybrid work available for candidates local to Consumer Reports offices in New York or Washington, D.C. This position is not eligibale for sponsorship or relocation assistance. How You'll Make An Impact Consumer Reports' Experimental Engineering team is dedicated to rapidly exploring and prototyping solutions that empower consumers. As a Sr. Research Engineer on our team, you will: Lead exploratory spikes, proof-of-concept projects, and early-stage prototyping end-to-end to test high-impact, forward-looking ideas. Identify strategic opportunities in emerging technologies (notably AI/ML) and translate these opportunities into actionable prototypes Serve as a technical leader on AskCR, our RAG chatbot built on Consumer Reports' product testing, journalism, and advocacy work and own architectural decisions on retrieval, evaluation, and orchestration Collaborate closely on technical planning, architecture, and implementation efforts for AskCR, our RAG chatbot built on Consumer Report's product testing, journalism and advocacy work. Work collaboratively across cross-functional teams (Digital Product, Product Testing, User Research, Data Engineering, Advocacy) to share insights and ensure learnings are leveraged broadly across Consumer Reports. Establish and refine practices for documenting experiments and synthesizing research outputs to maximize their organizational impact. Mentor engineers and raise the technical bar across the team. Cultivate a culture of curiosity, experimentation, rapid learning, and discovery. ABOUT YOU You'll Be Highly Rated If: You have deep experience as a full-stack software engineer, with additional depth and interest in applied research, particularly within AI/ML domains. You are a problem solver. You can take a vague problem and return with a crisp framing, a plan, and a working prototype without needing the path defined for you. You are motivated by entrepreneurial challenges, comfortable navigating ambiguity, and experienced in rapidly iterating early ideas to test feasibility and viability. You're comfortable being a senior voice on the team and making calls on technical direction, pushing back when something isn't worth building, and knowing when to kill a project. You effectively communicate experimental findings and engineering insights clearly and enthusiastically to both technical and non-technical stakeholders. You understand the balance between near-term product delivery and longer-term investment in innovation, and are capable of operating effectively in early phases of product development (spike → proof-of-concept → early prototype). You have practical understanding or curiosity regarding consumer rights, consumer advocacy, product ethics, and how responsible AI can empower individuals. You'll Be One of Our Top Picks If: You have the experience. 7+ years of professional software engineering experience; a Swiss army knife of engineering skill with demonstrated expertise in Python (particularly FastAPI), frontend development frameworks (ideally React and React Native) and AI orchestration. You've built and shipped applied AI products to consumers (building data pipelines, fine-tuning models, evaluating AI tools). You have a demonstrated curiosity for solving challenging and non-straightforward engineering problems; this might be reflected in a prior research engineering position, contributions to open source projects, self-directed programming projects, or something you'll surprise us with. You bring a track record of designing and building innovative prototypes from the ground up, with examples you can walk through. You have exceptional problem-solving skills and the ability to clearly communicate technical concepts to cross-functional teams. You have experience mentoring other engineers or otherwise multiplying the work of a team. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges NY/California: $140K-$160K annually DMV/Massachusetts: $120K-$140K annually Colchester, CT and additional approved CR locations: $115K-$135K annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
Technology

Consumer Reports
Senior Research Engineer - Experimental Engineering
Senior
Hybrid
Austin, TX
140,004 - 159,996 USD/yr
🏢 Summary: Full-time remote Senior Research Engineer role focused on exploratory R&D, leading early-stage prototyping and applied AI/ML initiatives, including technical ownership of a RAG-based chatbot. The position drives strategic experimentation, builds production-ready prototypes, and shapes architectural decisions across AI-powered consumer products. This role operates ahead of product roadmaps, translating emerging technologies into actionable solutions. 🗂️ Requirements: 7+ years of professional software engineering experience, Strong full-stack development experience, Demonstrated expertise in Python, Experience with FastAPI, Experience with React and React Native, Experience building and shipping applied AI products, Experience designing and building prototypes end-to-end, Experience with AI/ML systems and orchestration, Ability to lead architectural decisions, Experience mentoring engineers 📃 Skills: Python, FastAPI, React, ReactNative, AI, ML, RAG, LLMs, APIs, DataPipelines 🏢 Description: WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.OVERVIEW The Experimental Engineering team leads the engineering R&D efforts in new and emerging products at Consumer Reports. We're seeking a highly capable Senior Research Engineer to join our team and drive forward exploratory research engineering with particular focus on innovative applications of AI, machine learning, and emerging technologies. In this role, you'll embark on ambitious early-stage engineering efforts, validate concepts through rapid prototypes, and translate timely experiments into actionable insights that guide Consumer Reports' strategic initiatives. Research engineers operate 6+ months ahead of product roadmaps. Your work will be essential to identifying opportunities and pushing our technological boundaries. This is a full-time remote opportunity, with hybrid work available for candidates local to Consumer Reports offices in New York or Washington, D.C. This position is not eligibale for sponsorship or relocation assistance. How You'll Make An Impact Consumer Reports' Experimental Engineering team is dedicated to rapidly exploring and prototyping solutions that empower consumers. As a Sr. Research Engineer on our team, you will: Lead exploratory spikes, proof-of-concept projects, and early-stage prototyping end-to-end to test high-impact, forward-looking ideas. Identify strategic opportunities in emerging technologies (notably AI/ML) and translate these opportunities into actionable prototypes Serve as a technical leader on AskCR, our RAG chatbot built on Consumer Reports' product testing, journalism, and advocacy work and own architectural decisions on retrieval, evaluation, and orchestration Collaborate closely on technical planning, architecture, and implementation efforts for AskCR, our RAG chatbot built on Consumer Report's product testing, journalism and advocacy work. Work collaboratively across cross-functional teams (Digital Product, Product Testing, User Research, Data Engineering, Advocacy) to share insights and ensure learnings are leveraged broadly across Consumer Reports. Establish and refine practices for documenting experiments and synthesizing research outputs to maximize their organizational impact. Mentor engineers and raise the technical bar across the team. Cultivate a culture of curiosity, experimentation, rapid learning, and discovery. ABOUT YOU You'll Be Highly Rated If: You have deep experience as a full-stack software engineer, with additional depth and interest in applied research, particularly within AI/ML domains. You are a problem solver. You can take a vague problem and return with a crisp framing, a plan, and a working prototype without needing the path defined for you. You are motivated by entrepreneurial challenges, comfortable navigating ambiguity, and experienced in rapidly iterating early ideas to test feasibility and viability. You're comfortable being a senior voice on the team and making calls on technical direction, pushing back when something isn't worth building, and knowing when to kill a project. You effectively communicate experimental findings and engineering insights clearly and enthusiastically to both technical and non-technical stakeholders. You understand the balance between near-term product delivery and longer-term investment in innovation, and are capable of operating effectively in early phases of product development (spike → proof-of-concept → early prototype). You have practical understanding or curiosity regarding consumer rights, consumer advocacy, product ethics, and how responsible AI can empower individuals. You'll Be One of Our Top Picks If: You have the experience. 7+ years of professional software engineering experience; a Swiss army knife of engineering skill with demonstrated expertise in Python (particularly FastAPI), frontend development frameworks (ideally React and React Native) and AI orchestration. You've built and shipped applied AI products to consumers (building data pipelines, fine-tuning models, evaluating AI tools). You have a demonstrated curiosity for solving challenging and non-straightforward engineering problems; this might be reflected in a prior research engineering position, contributions to open source projects, self-directed programming projects, or something you'll surprise us with. You bring a track record of designing and building innovative prototypes from the ground up, with examples you can walk through. You have exceptional problem-solving skills and the ability to clearly communicate technical concepts to cross-functional teams. You have experience mentoring other engineers or otherwise multiplying the work of a team. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges NY/California: $140K-$160K annually DMV/Massachusetts: $120K-$140K annually Colchester, CT and additional approved CR locations: $115K-$135K annually Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
Technology

Nitra
Customer Engineer, AI Solutions
Senior
Hybrid
Washington, DC
🏢 Summary: Customer Engineer, AI Solutions role focused on leading technical sales engagements and end-to-end implementations of an AI software platform for healthcare practices. The position bridges Sales, Customer Success, Product, and Engineering to secure technical wins, drive customer adoption, and influence product roadmap decisions. It involves solution design, integrations, implementation, and ongoing technical advisory in a fast-paced startup environment. 🗂️ Requirements: 5+ years in Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Professional Services, Implementation, or Customer Engineering in high-growth tech companies, Experience leading SaaS or enterprise software implementations from discovery to production launch, Proven experience partnering with Sales to win new business and Customer Success to expand accounts, Strong technical aptitude and ability to explain complex software concepts to non-technical stakeholders, Experience in high-velocity SMB and/or mid-market environments, Cross-functional collaboration with Product, Engineering, Product Marketing, Sales, and Customer Success, Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience), Experience with healthcare software, workflows, EMRs/EHRs, or healthcare integrations (preferred) 📃 Skills: SaaS, AI, EMR, EHR, Integrations, APIs, EnterpriseSoftware, Implementation, SolutionDesign, TechnicalDiscovery, ProductDemos, ProofOfConcept, Testing, WorkflowAutomation 🏢 Description: Who we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place. If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. What we're looking for: We are looking for a highly technical, customer-focused Customer Engineer, AI Solutions to help scale one of Nitra's fastest-growing businesses. This role sits at the intersection of Sales, Customer Success, Product, and Engineering and will be responsible for helping healthcare practices successfully evaluate, implement, adopt, and expand Nitra's AI software platform. This is a highly cross-functional role with three core responsibilities. First, you'll partner with Sales and Customer Success to secure the technical win for both new customer acquisitions and cross-sell opportunities. Second, you'll own successful customer implementations, ensuring customers quickly realize value from our AI platform. Third, you'll serve as the voice of the customer by working closely with Product, Product Marketing, and Engineering to influence roadmap decisions and continuously improve the customer experience. The ideal candidate combines strong technical aptitude with exceptional customer-facing skills. You enjoy solving complex customer problems, translating technical capabilities into business value, and building repeatable implementation processes that scale. If you're excited about AI, healthcare technology, and working in a fast-paced startup environment, we'd love to meet you. Your responsibilities will include: - Partner with Sales and Customer Success throughout the sales cycle by leading technical discovery, solution design, product demonstrations, proof-of-concepts, technical evaluations, and implementation planning. - Serve as the technical expert during customer engagements, helping healthcare organizations understand how Nitra's AI platform can automate workflows and improve operational efficiency. - Lead customer implementations from kickoff through production launch, including solution configuration, integrations, testing, training, validation, and go-live support. - Drive customer adoption by helping practices implement best practices, optimize workflows, and maximize long-term value from Nitra's AI software. - Partner closely with Product, Product Marketing, and Engineering to prioritize customer feedback, influence product roadmap decisions, and improve the customer experience. - Build scalable implementation methodologies, technical documentation, playbooks, demo environments, onboarding guides, and best practices that improve deployment quality and reduce time-to-value. - Troubleshoot technical issues and collaborate with Engineering to resolve complex customer challenges. - Measure and optimize implementation performance, technical win rates, customer adoption, customer satisfaction, and implementation quality. - Act as a trusted technical advisor throughout the customer lifecycle while identifying opportunities for expansion and additional product adoption. You have: - 5+ years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Consulting, Professional Services, Implementation, or Customer Engineering within high-growth technology companies. - Proven success partnering with Sales organizations to win new business and Customer Success teams to expand existing customer relationships. - Experience leading SaaS or enterprise software implementations from technical discovery through production launch. - Strong technical aptitude with the ability to simplify complex software concepts for physicians, practice administrators, and business stakeholders. - Experience supporting high-velocity SMB and/or mid-market customer environments. - Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Customer Success. - Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent technical experience. - Excellent communication, presentation, and executive-facing consulting skills. - High energy, strong executive presence, and the ability to influence without direct authority. - Builder mindset with the ability to thrive in ambiguity and rapidly evolving startup environments. - Experience with healthcare software, healthcare workflows, EMRs/EHRs, or healthcare integrations is strongly preferred. - Experience working in VC-backed Series B-D technology companies is strongly preferred. What we offer: - Equity - Everyone at Nitra is an owner. When the company wins, you win. - Competitive Salary - Your salary will reflect your experience and reward your contributions. - Health Care - Comprehensive health, vision, and dental insurance options. - Retirement Benefits - Generous employer 401K match. - Hybrid work policy with four days in office and Wednesdays work-from-home.