Regional Operations Director

🏢 Summary: Leadership role overseeing operations across multiple outpatient infusion centers, driving financial performance, team development, and exceptional patient experience. Responsible for P&L management, operational excellence, cross-functional collaboration, and growth of patient volume. Focused on building high-performing teams and optimizing processes in a multi-site healthcare environment. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field (or equivalent experience), Minimum 5 years leadership experience in healthcare setting, Experience with multi-site management, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: P&L, Microsoft, Excel, Word, Outlook, Teams, Operations, Healthcare, Finance, RevenueCycle 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack. Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations - Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. - Support P&L for your market, ensuring strong financial and operational performance. - Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team - Recruit, mentor, and grow a team of center-level staff. - Oversee staffing, scheduling, and payroll, driving productivity and accountability. - Foster a collaborative, patient-centered culture focused on continuous improvement. Drive Operational Excellence - Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. - Support the launch and operational success of new infusion centers. Grow Patient Volume - Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. - Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry - Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For - Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). - Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. - Experience managing a P&L and leading clinical and administrative teams. - Proven ability to drive operational excellence while delivering exceptional patient experiences. - Strong interpersonal, communication, and organizational skills. - Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits. Benefits We Offer - Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. - Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. - Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. - Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. - 401(k) Retirement Plan – Secure your future with a competitive company match. - Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. - Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. - Life and AD&D Insurance – Financial protection for you and your loved ones. - Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. - Education Assistance – Tuition reimbursement and certification support to help you grow in your career. - Continuing Education – Access to a CEU library for ongoing professional development. - Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. - Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

🏢 Summary: Leadership role overseeing operations across multiple outpatient infusion centers, responsible for driving financial performance, operational excellence, and patient experience while managing clinical and administrative teams. The position focuses on multi-site healthcare operations, P&L management, team development, and cross-functional collaboration to support growth and high-quality care delivery. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field (or equivalent experience), Minimum 5 years of leadership experience in a healthcare setting, Experience with multi-site management, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: P&L, Microsoft, Excel, Word, Outlook, Teams 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack. Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits. New York Pay Range $121,500—$141,750 USD Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

🏢 Summary: Leadership role overseeing operations across five outpatient infusion centers in Long Island, driving financial performance, team development, and operational excellence. Responsible for P&L management, cross-functional collaboration, patient growth, and ensuring high-quality, patient-centered care. Focused on optimizing multi-site healthcare operations and supporting expansion initiatives. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field (or equivalent experience), Minimum 5 years leadership experience in a healthcare setting, Experience managing multi-site healthcare operations, Experience managing P&L, Experience leading clinical and administrative teams, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) 📃 Skills: P&L, Operations, Healthcare, Microsoft, Excel, Word, Outlook, Teams 🏢 Description: What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance. Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff. Oversee staffing, scheduling, and payroll, driving productivity and accountability. Foster a collaborative, patient-centered culture focused on continuous improvement. Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

🏢 Summary: Leadership role overseeing operations across multiple outpatient infusion centers in Long Island, driving financial performance, operational excellence, and patient experience. Responsible for managing P&L, mentoring clinical and administrative teams, optimizing processes, and supporting growth and new center launches. The position focuses on multi-site healthcare operations management and cross-functional collaboration to enhance care delivery and market expansion. 🗂️ Requirements: Bachelor's Degree in Business Management, Healthcare Administration, or related field, Minimum 5 years leadership experience in healthcare, Experience managing P&L, Experience leading clinical and administrative teams, Multi-site management experience, Proficiency in Microsoft Office Suite 📃 Skills: P&L, Operations, Healthcare, Microsoft, Excel, Word, Outlook, Teams 🏢 Description: Join IVX Health as Healthcare Operations Leader in Long Island to help transform patient care across 5 infusion centers: Garden City, Great South Bay, Huntington Station, Holbrook, & Commack. Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Long Island market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance. Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff. Oversee staffing, scheduling, and payroll, driving productivity and accountability. Foster a collaborative, patient-centered culture focused on continuous improvement. Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits. New York Pay Range $121,500—$141,750 USD Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health makes employment decisions based on business needs, job requirements, individual qualifications, and merit, in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on legally protected characteristics.

🏢 Summary: Full-time Front Desk Coordinator role in an infusion center, responsible for managing patient scheduling, insurance verification, intake processes, and front desk operations to ensure a seamless patient experience. The position supports daily administrative and operational functions while collaborating with clinical staff to maintain efficient patient flow. Monday–Friday schedule with occasional support across nearby clinic locations. 🗂️ Requirements: 1–3 years front desk or administrative experience in medical or healthcare setting, High School Diploma or GED, Understanding of insurance verification and billing basics, Knowledge of patient intake processes, Proficiency in EHR/EMR systems, Proficiency in scheduling software, Knowledge of medical terminology, Ability to multitask in fast-paced environment 📃 Skills: EHR, EMR, Scheduling, InsuranceVerification, MedicalTerminology, Billing, PatientIntake 🏢 Description: Healthcare Front Desk Coordinator Full Time | Monday–Friday | 8am - 5pm | Infusion Center-Based Location will primarily be in Ocala, but may occasionally support the Gainesville clinic. We're looking for a Front Desk Coordinator with more than just a friendly face — we're looking for a calm, capable operations professional ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where attention to detail, healthcare expertise, and an ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes the care experience exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of infusion centers. From managing schedules to maintaining patient records, your work will ensure that centers run smoothly and patients feel valued. What You'll Do - Lead First Impressions — Greet patients with warmth and professionalism, answer phones, and support visitors with confidence and care - Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place - Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity - Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience - Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment - Support Across Centers — Provide support to other centers within the market during staff absences or high-volume days What We're Looking For - 1–3 years of front desk or administrative experience in a medical or healthcare setting - High School Diploma or GED required - Strong understanding of insurance verification, billing basics, and the patient intake process - Proficiency in EHR/EMR systems and scheduling software - Knowledge of medical terminology and patient-facing protocols - Exceptional customer service and communication skills - Ability to multitask in a fast-paced environment while staying organized and accurate - Adaptable and dependable, with willingness to support multiple centers Why You'll Love Working Here - Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays - Supportive Culture: Compassionate, values-driven team - Professional Growth: Tuition reimbursement, CEU access, and development opportunities - Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more - Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits Benefits We Offer - Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services - Flexible Savings Options – Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) - Supplemental Protection – Accident, critical illness, and hospital indemnity plans - Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses - 401(k) Retirement Plan – Competitive company match - Disability Coverage – Voluntary short-term and long-term disability plans - Fertility and Family Support – Resources and benefits for fertility care and family planning - Life and AD&D Insurance – Financial protection coverage - Counseling and Wellness Support – Emotional, physical, and financial well-being resources - Education Assistance – Tuition reimbursement and certification support - Continuing Education – Access to a CEU library - Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off - Employee Referral Bonus – Rewards for referrals Note: Benefits may vary by employment type. EEO Statement Equal employment opportunities are provided to all employees and applicants in accordance with applicable federal, state, and local laws. Discrimination, harassment, or retaliation of any kind is prohibited.

🏢 Summary: The Regional Director of Operations leads multi-market clinic operations in New York and New Jersey, overseeing performance, profitability, and strategic execution across outpatient healthcare settings. This role drives KPI-based performance improvements, manages P&L responsibility, and ensures operational excellence, compliance, and team development. The position requires extensive experience managing multiple clinics and healthcare operations in a fast-paced environment. 🗂️ Requirements: Bachelor's degree in Business or related field, 6+ years managing P&L in a healthcare delivery setting, Experience managing multiple clinics and markets in healthcare, Knowledge of clinical operations, revenue cycle, HR, EHRs, federal regulations and compliance, Experience in outpatient surgery centers, Ability to establish and manage KPIs, Proficiency in MS Office, Residence in New York or New Jersey 📃 Skills: P&L, KPIs, EHR, EMR, MSOffice, eClinicalWorks, NextGen, Allscripts, Anthem, HIPAA 🏢 Description: The Regional Director of Operations works under the supervision of the VP of Operations on the management of daily operations and profitability. This position is a multi-faceted, highly visible leadership role over managers and operations in an assigned region, requiring sound leadership in the development and execution of strategy over clinic operations. The RDO is responsible for identifying problem areas and directing managers and their teams to improve and achieve overall company goals. This opportunity oversees the New York and New Jersey market. Must live within either of those states. About the Role Operational leadership over a group of markets in more than one region, analyzing clinic outcomes and KPIs and removing production constraints. Work with each market leader to set operational goals and quality metrics that can be measured and evaluated to drive performance and efficiencies. Establish and utilize KPIs to improve performance by promoting a metrics-driven culture and collaborative partnerships with colleagues and outside providers. Build, coach, and mentor market managers in the assigned region. Travel to designated locations is required on a relatively frequent basis. Oversight of recruitment, staffing, compensation, training, reporting, retention, performance management and terminations. Administrative approvals of job requisitions, offer letters, compensation increases, expense reports, PTO, and purchase requests. Identify key strategic issues facing clinic operations and craft impactful solutions, including organizing cross-functional teams and managing timely analysis with predetermined milestones. Ongoing evaluation of clinic operations structure, ensuring policies and procedures are intact. Develop strategic recommendations to support patient experience and improvement initiatives, including innovative approaches for measuring and reporting unit-level performance. Develop, distribute, and evaluate Standard Operating Procedures to create consistency, efficiency, and improved productivity. Collaborate closely with leadership to drive performance of key business lines. Provide leadership and P&L ownership over the market and collaborate with clinical and operational leaders to implement and manage business operations. Work closely with key stakeholders and corporate department leaders. Meet with internal and/or external stakeholders to facilitate team and business priorities. Demonstrate behaviors consistent with core values and standards of conduct. Maintain confidentiality and security of Protected Health Information (PHI) in accordance with HIPAA and applicable laws and regulations. Perform other related duties as assigned. Qualifications Bachelor's degree in business or related field. Surgical clinical experience preferred. 6+ years of experience managing a P&L within a healthcare delivery setting. Experience managing multiple clinics and markets within a healthcare setting is required; strong focus in outpatient surgery centers preferred. Working knowledge of clinical operations, revenue cycle, human resources, EHRs, federal regulations and compliance. Expert organizational and leadership skills. Demonstrated metrics-driven approach and ability to establish and utilize KPIs. Ability to articulate key levers influencing cost center performance. Strong strategic thinking, analytical ability, and business acumen. Strong interpersonal, verbal, and written communication skills. Proficiency in MS Office. Experience working with EMRs such as eClinicalWorks, Anthem, NextGen, and/or Allscripts is a plus. Flexibility and adaptability in a fast-paced, high-growth organization. Compensation Total compensation is based on experience and may include base salary, bonuses, and other incentive pay. Compensation: $150,000—$170,000 USD.

🏢 Summary: Leadership role responsible for driving inbound sales pipeline growth, market expansion, and revenue acceleration within a highly regulated pharmacy environment. The position leads sales development strategy, team performance, AI-driven analytics adoption, and cross-functional collaboration to optimize forecasting, prospecting, and operational execution. Focused on scalable processes, compliance, and data-driven decision-making to achieve aggressive commercial targets. 🗂️ Requirements: Bachelor's degree in Business, Marketing, Communications, Healthcare Administration or related field, Minimum 5 years experience in sales development, business development, inside sales, or commercial operations, Minimum 3 years direct people leadership experience, Experience with CRM platforms and sales engagement technologies, Experience using AI-enabled analytics and business tools, Strong knowledge of inbound sales methodologies and pipeline management, Experience in regulated, fast-paced environments, Valid driver's license 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Reporting, Segmentation, LeadScoring, Dashboards, Workflow, SalesEngagement 🏢 Description: POSITION SUMMARY The Manager, Sales Development drives pipeline generation, market expansion, and revenue acceleration by leading a high-performing inbound sales organization within a hyper-growth, highly regulated 503A and 503B pharmacy environment. This role owns sales development strategy, prospecting execution, talent performance, forecasting accuracy, and cross-functional alignment across commercial operations, marketing, analytics, and customer engagement initiatives. The leader leverages AI as a force multiplier to increase speed, scale, lead quality, workflow efficiency, and data-driven decision-making while strengthening operational rigor and customer acquisition outcomes. RESPONSIBILITIES Sales Leadership Pipeline Ownership: Lead and optimize the sales development function by establishing scalable inbound strategies, driving qualified pipeline growth, and aligning prospecting priorities with enterprise revenue objectives. Utilize AI-enabled analytics, workflow automation, and performance intelligence tools to improve targeting precision, accelerate conversion velocity, and enhance forecasting accuracy. Coach high-performing teams through structured accountability, measurable execution standards, and continuous development practices. Talent Development: Recruit, develop, and retain high-performing sales development talent within a fast-paced, highly regulated healthcare environment. Implement structured onboarding, coaching frameworks, and performance management processes. Leverage AI-driven coaching insights, conversation intelligence, and productivity analytics to personalize development plans and accelerate performance outcomes. Performance Execution: Drive operational excellence through disciplined management of sales activity metrics, pipeline health, prospect engagement, and conversion performance. Establish rigorous performance expectations and implement corrective actions to improve efficiency and accountability. Utilize AI-powered dashboards, predictive insights, and reporting tools to strengthen decision-making and optimize resource allocation. Market Expansion Prospecting Strategy: Design and execute targeted inbound prospecting initiatives that expand market reach and accelerate customer acquisition. Partner with marketing, sales leadership, and commercial operations to align outreach strategies with business priorities. Utilize AI-enabled segmentation, lead scoring, and behavioral insights to improve prospect quality and engagement strategies. Customer Engagement: Establish consistent communication standards and data-informed outreach strategies aligned with growth objectives. Collaborate cross-functionally to ensure seamless customer experiences while maintaining regulatory compliance. Leverage AI-supported engagement tools and automation platforms to increase responsiveness and improve conversion effectiveness. Growth Alignment: Align sales development initiatives with enterprise growth strategy by translating priorities into measurable execution plans and operational targets. Apply AI-enabled forecasting, trend analysis, and performance monitoring tools to identify opportunities and accelerate growth initiatives. Operational Excellence Process Optimization: Improve sales development processes and workflows to support scalability and execution rigor. Establish performance benchmarks and implement solutions that enhance productivity and customer acquisition outcomes. Utilize AI-driven automation and reporting capabilities to streamline activities and improve data accuracy. Data Governance: Ensure integrity and accuracy across sales development data and reporting systems. Partner with commercial operations and analytics teams to standardize measurement practices and improve business intelligence. Leverage AI-powered analytics platforms to identify trends and optimize pipeline management. Compliance Management: Maintain adherence to organizational policies and regulatory requirements within a highly regulated environment. Reinforce accountability and ethical conduct across all sales development activities. Utilize AI-enabled monitoring tools and workflow controls to strengthen compliance visibility and reduce operational risk. Cross-Functional Collaboration Strategic Partnership: Build collaborative partnerships across sales, marketing, analytics, customer engagement, and operational teams to support scalable growth. Utilize AI-supported collaboration platforms and reporting tools to improve transparency and execution. Business Communication: Deliver clear communication to executive leadership and stakeholders regarding performance results and strategic priorities. Translate complex data into actionable business insights using AI-driven reporting and visualization tools. Innovation Leadership: Identify emerging technologies and process enhancements to strengthen sales development effectiveness. Encourage continuous learning and data-driven experimentation while maintaining operational discipline within a regulated environment. KNOWLEDGE AND SKILLS - Expertise leading sales development organizations and inbound prospecting strategies - Proficiency with CRM platforms, sales engagement technologies, AI-enabled analytics tools, forecasting systems, workflow automation, and reporting tools - Strong communication, coaching, and stakeholder management skills - Ability to optimize business processes and implement scalable solutions in regulated environments EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or related field required; Master's preferred - Minimum 5 years of progressive experience in sales development, business development, inside sales, or commercial operations leadership - Minimum 3 years of direct people leadership experience - Experience utilizing CRM platforms, sales engagement technologies, analytics tools, and AI-enabled business solutions - Strong understanding of inbound sales methodologies, prospecting strategies, and pipeline management - Experience operating within highly regulated, fast-paced environments - Valid driver's license required - Preferred certifications: CSP, CBDP, SSLC or related credentials Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Role requires frequent communication, prolonged stationary work, regular computer use, movement around the office and campus, and physical activities such as standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: Full-time, on-site Operations Manager role for a growing neurology practice in Los Angeles, partnering directly with the founding physician to oversee daily operations and build scalable infrastructure. The position focuses on practice administration, revenue cycle oversight, compliance, HR management, and operational support for future expansion. It offers a career path toward senior operations leadership as the practice grows. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with scheduling, staffing, compliance, and billing cycles, Ability to manage day-to-day clinical operations, Experience in recruiting, onboarding, and performance management, Knowledge of revenue cycle management and budgeting oversight, Ability to manage vendors and insurance partners, On-site availability in Los Angeles, CA, Full-time availability 📃 Skills: HealthcareOperations, PracticeAdministration, Scheduling, Billing, Compliance, RevenueCycle, Budgeting, HR, Recruiting, Onboarding, PerformanceManagement, VendorManagement 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists, this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing and is ready to bring on a trusted operational partner who will learn the business from the ground up and help build the infrastructure to support future expansion, including the opening of additional locations. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive. The Mandate The physician is seeking an operator-learner grounded in healthcare operations, eager to absorb existing systems and processes, and energized by running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations: scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness to ensure exceptional patient care - Collaborate on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration: scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - Highly organized and detail-oriented, able to manage multiple priorities in a fast-paced clinical setting - Commitment to patient-centered care and team leadership - Entrepreneurial mindset with operational discipline - Desire to grow into a Senior Operations Manager or Director of Operations role - Ambition to help lead the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary starting at $130,000; final compensation commensurate with experience Discretionary bonus Base compensation range: $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement The employer is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable laws. All employment decisions are made based on qualifications, merit, and business needs. The workplace is committed to being inclusive, respectful, and free from discrimination, harassment, and retaliation.

🏢 Summary: Full-time, on-site Operations Manager role at a growing neurology practice in Los Angeles, working directly with the founding physician to oversee daily operations and build infrastructure for future expansion. The position focuses on healthcare practice administration, financial oversight, HR management, and operational optimization in a patient-centered clinical environment. This is a growth-oriented opportunity to evolve into a senior operations leadership role as new locations open. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with practice administration: scheduling, staffing, compliance, billing cycles, Ability to manage day-to-day clinical operations and patient flow, Experience with recruiting, onboarding, and performance management, Knowledge of budgeting, expense management, and revenue cycle performance, Ability to coordinate with vendors, insurance partners, and external stakeholders, Full-time on-site availability 📃 Skills: Scheduling, Billing, Compliance, Recruiting, Onboarding, Budgeting, RevenueCycle, PracticeManagement, OperationsManagement, HealthcareAdministration 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists - trained at a top academic medical center - this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing, and he is ready to bring on a trusted operational partner who will learn the business from the ground up - directly under his mentorship - and help build the infrastructure to support future expansion, including the opening of additional locations. This is not a "manage the status quo" role. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive alongside one of LA's most respected physicians. The Mandate The physician is clear about who will thrive in this role - and who will not. He is not looking for someone who needs to reinvent the wheel or impose new systems on day one. He is not looking for a bureaucrat or someone who manages from a distance. He is seeking an operator-learner: someone grounded in healthcare operations, eager to absorb existing systems and processes, and energized by the challenge of running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and ultimately help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations - scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness - ensuring every patient touchpoint reflects the practice's commitment to exceptional care - Collaborate with the founding physician on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration - scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - A learner's mindset: eager to understand how things work before proposing change - Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced clinical setting - Genuine commitment to patient-centered care and a people-first approach to team leadership - Entrepreneurial energy paired with operational discipline - you want to build something, not just maintain it - Clear desire to grow into a Senior Operations Manager or Director of Operations role as the practice scales - Ambition to be part of - and eventually help lead - the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary: Starting at $130,000; final compensation commensurate with experience Bonus: Discretionary Base Compensation Range $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement Signal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws. We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.

🏢 Summary: Senior sales leadership role responsible for driving end-to-end telehealth partner and channel revenue in a regulated 503A/503B compounding environment. The position owns full-cycle enterprise sales, from demand generation through complex deal structuring and closing, leveraging AI-driven forecasting and CRM tools to build scalable, compliant growth. The role requires deep experience in telehealth or digital health enterprise sales and strong executive-level negotiation capabilities. 🗂️ Requirements: 10+ years enterprise or strategic sales experience in telehealth, digital health, or healthcare technology, Proven track record closing large, complex, multi-stakeholder enterprise deals, Experience in regulated healthcare environments, Expertise in complex deal structuring and revenue growth strategy, Advanced proficiency in AI-driven forecasting and CRM systems, Ability to lead cross-functional teams across sales, technology, operations, and finance, Bachelor’s degree or equivalent experience 📃 Skills: AI, CRM, Forecasting, Analytics, Sales, Negotiation, Telehealth, DigitalHealth, HealthcareTechnology, DataAnalysis 🏢 Description: POSITION SUMMARY The Head of Telehealth Partnerships / Channel Sales owns telehealth partner and channel revenue end-to-end, driving scalable, compliant growth across Empower's 503A/503B environment. This role carries the full sales cycle—from demand generation and partner sourcing through qualification, deal structuring, and closing—positioning Empower's compounding and fulfillment capabilities to telehealth platforms, digital health companies, and provider groups. The leader builds and converts a durable pipeline, deepens existing partner relationships to expand share, and diversifies the partner book beyond GLP-1 into the broader compounded portfolio. Operating in a highly regulated, high-throughput market, this leader pairs commercial rigor with fluency in the compounding regulatory landscape, and uses AI-assisted forecasting and CRM discipline to improve pipeline visibility and predictability. Full-Cycle Telehealth Sales (Demand Generation to Close) Demand Generation: Generate top-of-funnel demand for Empower's telehealth fulfillment offering through targeted outbound, conference and industry presence, referrals, and marketing partnerships—building awareness and a steady flow of qualified partner opportunities. Business Development: Own new telehealth revenue generation, identifying high-value partners and leveraging AI-driven insights to qualify, prioritize, and close opportunities that drive scalable growth. Deal Structuring: Lead end-to-end deal structuring, aligning pricing, product, and operational capabilities using AI modeling to ensure long-term value creation and sustainable partnerships. Pipeline Ownership: Build and manage a robust telehealth pipeline using AI forecasting tools to drive visibility, prioritize efforts, and accelerate conversion across complex sales cycles. Strategic Deal Leadership Pursuit Strategy: Develop and execute complex deal strategies, leveraging AI analytics to assess stakeholders, risks, and competitive dynamics across long-cycle enterprise sales processes. Cross-Functional Leadership: Coordinate Sales, Technology, Operations, Finance, and executive teams using structured cadences and AI tools to maintain deal momentum and alignment. Cycle Management: Drive disciplined execution across extended sales cycles using AI insights to remove blockers, optimize timing, and increase close probability. Executive Relationship Management Executive Engagement: Build trusted relationships with senior executives, using data and AI insights to communicate value and align telehealth solutions to strategic priorities. Value Articulation: Clearly position Empower's differentiated capabilities using AI-supported analytics to demonstrate ROI, outcomes, and competitive advantage. Negotiation Leadership: Lead complex negotiations with executive stakeholders using structured frameworks and AI scenario modeling to achieve favorable outcomes. Forecasting and Sales Discipline Forecast Accuracy: Own pipeline forecasting using AI-driven tools to deliver accurate, data-backed projections and inform leadership decision-making. Deal Visibility: Maintain clear tracking of deal stages, risks, and timelines using CRM systems and AI dashboards to ensure transparency and accountability. Performance Discipline: Establish rigorous sales operating rhythms leveraging AI insights to drive consistency, predictability, and continuous performance improvement. Internal Alignment Strategic Partnership: Partner with Strategic Sales Pursuits to align on opportunity selection, prioritization, and execution using shared data and AI tools. Commercial Leadership: Serve as internal leader for telehealth sales, aligning stakeholders across commercial, operational, and technical teams. Execution Alignment: Ensure seamless coordination across functions using structured processes and AI tools to drive efficient, high-quality deal execution. KNOWLEDGE AND SKILLS Expertise in enterprise sales strategy, complex deal structuring, and revenue growth within telehealth or digital health environments leveraging AI tools effectively. Strong systems thinking with the ability to align commercial strategy, operations, and technology in highly regulated healthcare environments requiring precision and scalability. Advanced proficiency in AI-driven forecasting, CRM systems, and data analytics tools to improve decision-making, pipeline visibility, and sales performance outcomes. Exceptional executive communication, negotiation, and stakeholder management skills driving alignment and influence across cross-functional and external leadership teams. EXPERIENCE AND QUALIFICATIONS 10 or more years of experience in enterprise or strategic sales within telehealth, digital health, or healthcare technology environments. Proven success closing large, complex deals with sophisticated buyers across multi-stakeholder, long-cycle enterprise sales environments. Strong executive presence, negotiation expertise, and demonstrated ability to lead cross-functional teams to drive successful deal outcomes. Bachelor's degree required, or equivalent experience with demonstrated performance in high-growth, regulated, or technology-driven organizations. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.