Senior Account Executive (Remote)

🏢 Summary: Senior Full Stack Developer role focused on building and evolving scalable platform features, primarily with PHP and Symfony, while delivering high-performance Vue.js interfaces using server-side rendering. The position owns features end to end, contributes to architectural decisions, and collaborates with a distributed product and engineering team. 🗂️ Requirements: 5+ years of full-stack development experience, Production-ready application delivery experience, Strong PHP expertise, Symfony framework experience, Scalable architecture and software design knowledge, Vue.js experience, Server-side rendering experience, Git proficiency, Modern collaborative development workflow experience, Complex technical problem-solving skills, Effective communication in a distributed global team 📃 Skills: PHP, Symfony, Vue.js, SSR, Git 🏢 Description: What it's all about The Team: At JobLeads, we believe careers should be shaped with purpose, confidence, and opportunity. That’s why we build technology that helps professionals around the world take control of their career journeys. Behind that mission is our Tech Team, a vibrant, globally distributed group of builders, thinkers, and collaborators who care deeply about the experiences we create. We’re a team that values curiosity, ownership, and human connection. We collaborate across borders and time zones, challenge each other to grow, and celebrate the wins-big and small-along the way. From your very first day, you’ll feel it: this is a place where ideas are welcomed, contributions matter, and people genuinely enjoy working together. Your Role: We’re looking for a Senior Full Stack Developer who thrives on building elegant systems and meaningful user experiences. In this role, you’ll help shape the architecture and performance of the platform that powers JobLeads, primarily working on our backend systems with PHP and Symfony while also contributing to dynamic, high-performance interfaces using Vue.js and Server-Side Rendering. But this role goes beyond simply writing code. You’ll help drive technical decisions, influence the evolution of our platform, and play a key part in delivering products that empower millions of professionals worldwide. What You'll Be Doing: Design and develop scalable backend services using PHP and Symfony, ensuring performance, stability, and maintainability across the platform. Build responsive, high-performance front-end experiences with Vue.js and Server-Side Rendering, bridging design and functionality seamlessly. Collaborate closely with product managers, designers, QA engineers, and fellow developers to bring ideas from concept to launch. Participate in thoughtful code reviews that elevate code quality, strengthen architecture, and support team learning. Explore emerging technologies and propose improvements that help evolve and modernize our tech stack. Take ownership of features from initial concept through implementation, optimization, and continuous improvement. What You'll Need: 5+ years of experience in full-stack development, delivering production-ready applications. Strong expertise in PHP and a deep understanding of software design principles and scalable architecture. Extensive hands-on experience with the Symfony framework. Proven experience building modern front-end interfaces with Vue.js and Server-Side Rendering. Proficiency with Git and modern collaborative development workflows. A strategic, problem-solving mindset with a passion for tackling complex technical challenges. Clear and effective communication skills, especially when collaborating with a distributed global team. Nice If You Have: Experience working with MySQL and ORM frameworks such as Doctrine. Strong front-end fundamentals, including HTML5, CSS3, and modern JavaScript practices. What You Can Expect On Board: Fully remote work - collaborate with us from wherever you do your best work. Flexible hours designed to support both productivity and personal balance. The freedom to choose your preferred equipment so you can work comfortably and effectively. Competitive compensation aligned with your expertise and impact. A diverse, supportive team culture that values openness, collaboration, and fresh ideas. Opportunities for professional growth through learning resources, training, and conference support. The chance to build technology that genuinely improves the lives of job seekers around the world. Memorable team experiences, from EU meetups to our annual company summer getaway. The excitement of a startup mindset combined with the stability of a well-established company. At JobLeads, your work won’t just power a platform, it will help millions of professionals discover new opportunities, pursue meaningful careers, and shape their futures with confidence. If you’re passionate about great technology, inspired by purposeful work, and excited to collaborate with a talented global team, we’d love to hear your story. Apply now with your CV in English, and let’s build something that truly matters, together. About us At JobLeads our mission is to enable jobseekers to land a better job faster. On this mission we are digitizing every aspect of career coaching to make it accessible and affordable to every jobseeker worldwide. We are active in 40+ countries and our products reach over 4 million users monthly. We are a fully remote company with a positive, diverse, and supportive culture. We look for people who are curious, inventive, analytical and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative.

🏢 Summary: Lead the end-to-end Customer Happiness strategy and improve the customer journey through cross-functional, data-driven initiatives. The role represents the Voice of Customer, using feedback and operational metrics to improve satisfaction, trust, service standards, and business outcomes. 🗂️ Requirements: 5+ years in Customer Experience, Customer Success, Customer Insights, Customer Operations, or related field, Cross-functional initiative leadership, Organizational change delivery, Customer journey management, Voice of Customer methodologies, Customer experience measurement, Customer operations and support metrics, Data analysis and actionable recommendations, Stakeholder management and influencing, Experience in e-commerce, marketplaces, technology, or digital businesses, English B2+ 📃 Skills: NPS, CSAT, CES, Analytics, English, Ecommerce, UX 🏢 Description: At G2A, we believe that Customer journey is one of the key drivers of loyalty, trust, and long-term business growth. As Customer Happiness Transformation Lead, you will be responsible for shaping and continuously improving overall Customer experience across G2A. Acting as the Voice of Customer, you will ensure Customer needs, feedback and insights are reflected in business decisions, processes and priorities. You will play a key role in building a Customer-centric organization by driving cross-functional initiatives that improve Customer satisfaction, Customer outcomes, and business performance. This role requires strong stakeholder management skills, a data-driven mindset, and the ability to drive change across teams. Responsibilities • Define and drive G2A's Customer Happiness strategy across the entire Customer Journey • Act as the Voice of Customer, ensuring customer insights are translated into business improvements and strategic decisions • Identify barriers and pain points across the Customer Path, and coordinate initiatives aimed at addressing them • Analyze Customer feedback, behavioural data, and Customer service insights to identify improvement opportunities and influence business priorities • Lead cross-functional cooperation and coordinate initiatives aimed at improving Customer experience • Drive initiatives aimed at improving metrics, including NPS, CSAT, CES, sentiment, Customer service, and reputation scores • Work closely with Customer Support, UX, Product and other teams to improve service standards, Customer satisfaction, and overall Customer experience • Monitor Customer review platforms, and coordinate initiatives aimed at improving Customer trust and perception • Promote Customer-centric ways of working across the organization and support the adoption of Customer-focused best practice • Develop and evolve Customer experience measurement frameworks and ensure progress is tracked through Customer and business outcomes Requirements • At least 5 years of experience in Customer Experience, Customer Success, Customer Insights, Customer Operations, or a related field • Proven track record of leading cross-functional initiatives and driving organizational change • Strong understanding of Customer journey management, Voice of Customer methodologies, and Customer experience measurement • Familiarity with Customer experience and Customer operations/support metrics and their use to drive improvements • Strong analytical skills and ability to turn data and Customer insights into clear, actionable recommendations • Excellent stakeholder management, communication, and influencing skills across different teams and levels • Data-driven mindset and strong focus on delivering measurable outcomes • Experience in e-commerce, marketplaces, technology, or digital businesses • English at B2+ level Benefits • Hybrid or fully remote work • Work equipment, including a laptop and/or phone • Home-office ergonomic furniture and electronic devices, including footrests, exercise balls, chairs, lumbar supports, monitors, mousepads, laptop docking stations, mice, keyboards, and headphones • Work-life balance and wellbeing support • Opportunity to turn ideas into reality • Internal and external training and skill-development opportunities • Support for Diversity, Equity & Inclusion values • Support for grassroots initiatives and charities • Welcome pack • Motivizer vouchers worth 250 points/PLN, redeemable for services and products from known brands on the platform • Private health care • MultiSport card • Opportunity to attend internal and external training and industry conferences • Discount codes for the G2A.COM sales platform