Sr Software Engineer - Frontend

🏢 Summary: Senior Software Engineer role focused on building an AI-powered front desk assistant for wellness businesses, delivering end-to-end AI-driven web and messaging solutions. The position involves architecting scalable full-stack systems, integrating LLMs, and shipping production-ready SaaS features. You will collaborate cross-functionally to turn generative AI capabilities into reliable, user-centric products. 🗂️ Requirements: 2-3 years of Senior-level experience building full-stack SaaS features, Experience developing user-facing web applications and supporting APIs, Experience designing and shipping AI-powered features in production, Strong knowledge of distributed systems, Experience with third-party integrations and messaging platforms, Ability to make architectural decisions balancing technical debt and business needs, Strong understanding of testing, observability, and maintainability, Proficiency in frontend and backend development 📃 Skills: Python, TypeScript, JavaScript, React, Next.js, AWS, ECS, SQS, RDS, LLMs, GenerativeAI, APIs, SaaS, DistributedSystems 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: At Playlist, we're reimagining how technology can foster meaningful, real-world connections. As a Senior Software Engineer on the SmartDesk team, you'll be at the forefront of building an AI-powered front desk assistant that transforms how wellness businesses communicate and operate. Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients Designing and implementing robust web and messaging services that power conversational and workflow automation Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions Architecting scalable systems across frontend, backend, and integration layers Mentoring teammates through thoughtful code reviews and technical guidance Turning cutting-edge AI capabilities into practical, user-centric product features Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market You'll drive innovation by: Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients Designing and implementing robust web and messaging services that power conversational and workflow automation Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions Architecting scalable systems across frontend, backend, and integration layers Mentoring teammates through thoughtful code reviews and technical guidance Turning cutting-edge AI capabilities into practical, user-centric product features Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market The Experience You'll Bring: 2-3 years of Senior-level experience building full-stack features for SaaS products Proven track record of developing user-facing web applications and supporting APIs Expertise in designing and shipping AI-powered features in production environments Strong experience with distributed systems, third-party integrations, and messaging platforms Proficiency in making architectural decisions that balance technical debt, innovation, and business needs Deep understanding of engineering fundamentals, including testing, observability, and maintainability Exceptional communication skills with the ability to collaborate across multidisciplinary teams Comfort navigating ambiguity and rapidly learning emerging technologies Technologies You'll Use: LLMs and Generative AI Frameworks AWS (ECS, SQS, RDS) Python TypeScript / JavaScript React / Next.js It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $114,000 to $152,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Manager role owning the end-to-end product strategy for a 0→1 Gym vertical within a marketplace platform, building and scaling products for both consumers and gym operators. The position focuses on product-market fit, business model discovery, experimentation, and close collaboration with engineering to deliver high-quality consumer mobile and operator-facing solutions. 🗂️ Requirements: 5+ years of Product Management experience, Experience driving 0→1 products to product-market fit, Experience building marketplace products for B2C and B2B sides, Experience with consumer mobile apps, Ability to interpret and query data independently, Experience running large-scale product experiments, Technical understanding of product architecture and development, Experience working in agile full-stack product teams 📃 Skills: ProductManagement, MobileApps, Marketplaces, B2B2C, DataAnalysis, SQL, Experimentation, A/BTesting, Agile, UXResearch, ProductStrategy, AI 🏢 Description: About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.About the right team member We're looking for a seasoned Sr. PM to drive our Gym vertical. As PM for Gym, you'll own the full product strategy for one of the most ambitious bets in our New Verticals organization. That means 0→1 product work, business model discovery, and building for both sides of a marketplace: gym-goers who want seamless access, and gym operators who need a genuine growth partner. This is a high-visibility role with a greenfield opportunity. This role is a good fit if you… Have gone 0→1 and driven a product to product-market fit in a new or undefined space Have built for both sides of a marketplace — B2C and B2B Bring strong business acumen — can navigate business model uncertainty and make tough trade-offs Are technically sharp and can weigh in on architectural decisions and independently interpret data Have a rigorous experimentation track record: you know how to design a good test and learn fast from the results Communicate with clarity across audiences — engineers, executives, and external partners alike Are execution-focused and know how to unblock teams while balancing speed and quality Have deep consumer empathy and act as a true product owner with a high bar for craft and detail Leverage AI to multiply your impact Key Responsibilities Lead product strategy for the Gym vertical Define a clear vision aligned with company goals and user needs Drive business-model discovery — figure out how ClassPass creates and captures value here Prioritize ruthlessly, balancing near-term wins with long-term bets Build for both sides of the marketplace Develop deep empathy for gym-goers and gym operators alike Build consumer products that are intuitive and operator tools that genuinely help gyms grow Partner with UX and research across both surfaces Execute with excellence Own the product lifecycle end-to-end: discovery through post-launch optimization Collaborate with engineering on feasibility, quality, and speed Drive transparency through strong documentation and cross-team communication Engage and align stakeholders Communicate vision, roadmap, and progress to senior leadership Build relationships with gym operator partners; gather feedback to shape the roadmap Partner with marketing and sales on positioning and launches Skills & experience 5+ years of PM experience, with a meaningful portion in 0→1 or new-business contexts A strong track record building high-quality products on both sides of a marketplace — consumer-facing and operator/partner-facing; B2B2C experience is a strong plus Deep experience with consumer mobile apps Technically and analytically sharp: you understand how products are built, can query data independently, and have run large-scale experiments Sharp product intuition grounded in user research and data Excellent communicator — across engineering, design, data science, business, and external partners Experience in agile, full-stack product teams from discovery through delivery What you'll accomplish By the end of year one, you'll have shipped meaningful product to both sides of the marketplace, have early signals on PMF, and be able to articulate a clear thesis for where our Gym product goes next. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130,000 to $185,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Manager role owning the 0→1 strategy and execution for a new Gym marketplace vertical, building products for both consumers and gym operators. The position drives product-market fit, business model discovery, and end-to-end delivery in a high-visibility, greenfield environment. Requires strong technical, analytical, and experimentation capabilities to scale a B2B2C mobile marketplace. 🗂️ Requirements: 5+ years Product Management experience, Experience driving 0→1 product development, Experience building B2C and B2B marketplace products, Experience with consumer mobile applications, Ability to run large-scale experiments, Ability to query and analyze data independently, Experience working with engineering on architecture and feasibility, Experience in Agile full-stack product teams 📃 Skills: ProductManagement, Marketplace, B2B2C, Mobile, SQL, Analytics, Experimentation, A/BTesting, Agile, UX, DataAnalysis, AI 🏢 Description: About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.About the right team member We're looking for a seasoned Sr. PM to drive our Gym vertical. As PM for Gym, you'll own the full product strategy for one of the most ambitious bets in our New Verticals organization. That means 0→1 product work, business model discovery, and building for both sides of a marketplace: gym-goers who want seamless access, and gym operators who need a genuine growth partner. This is a high-visibility role with a greenfield opportunity. This role is a good fit if you… Have gone 0→1 and driven a product to product-market fit in a new or undefined space Have built for both sides of a marketplace — B2C and B2B Bring strong business acumen — can navigate business model uncertainty and make tough trade-offs Are technically sharp and can weigh in on architectural decisions and independently interpret data Have a rigorous experimentation track record: you know how to design a good test and learn fast from the results Communicate with clarity across audiences — engineers, executives, and external partners alike Are execution-focused and know how to unblock teams while balancing speed and quality Have deep consumer empathy and act as a true product owner with a high bar for craft and detail Leverage AI to multiply your impact Key Responsibilities Lead product strategy for the Gym vertical Define a clear vision aligned with company goals and user needs Drive business-model discovery — figure out how ClassPass creates and captures value here Prioritize ruthlessly, balancing near-term wins with long-term bets Build for both sides of the marketplace Develop deep empathy for gym-goers and gym operators alike Build consumer products that are intuitive and operator tools that genuinely help gyms grow Partner with UX and research across both surfaces Execute with excellence Own the product lifecycle end-to-end: discovery through post-launch optimization Collaborate with engineering on feasibility, quality, and speed Drive transparency through strong documentation and cross-team communication Engage and align stakeholders Communicate vision, roadmap, and progress to senior leadership Build relationships with gym operator partners; gather feedback to shape the roadmap Partner with marketing and sales on positioning and launches Skills & experience 5+ years of PM experience, with a meaningful portion in 0→1 or new-business contexts A strong track record building high-quality products on both sides of a marketplace — consumer-facing and operator/partner-facing; B2B2C experience is a strong plus Deep experience with consumer mobile apps Technically and analytically sharp: you understand how products are built, can query data independently, and have run large-scale experiments Sharp product intuition grounded in user research and data Excellent communicator — across engineering, design, data science, business, and external partners Experience in agile, full-stack product teams from discovery through delivery What you'll accomplish By the end of year one, you'll have shipped meaningful product to both sides of the marketplace, have early signals on PMF, and be able to articulate a clear thesis for where our Gym product goes next. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130,000 to $185,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Manager role owning the 0→1 product strategy for the Gym vertical, building and scaling a two-sided marketplace for gym-goers and operators. The position focuses on driving product-market fit, leading end-to-end product lifecycle, and making data-informed, technically sound decisions. It requires strong experimentation, marketplace experience, and close collaboration with engineering on architecture and delivery. 🗂️ Requirements: 5+ years of Product Management experience, Experience delivering 0→1 products to product-market fit, Experience building B2C and B2B marketplace products, Experience with consumer mobile applications, Ability to interpret data and run large-scale experiments, Ability to collaborate with engineering on architecture and feasibility, Experience working in agile full-stack product teams, Strong understanding of business model discovery 📃 Skills: ProductManagement, MobileApps, Marketplaces, B2B2C, Experimentation, A/BTesting, DataAnalysis, SQL, Agile, UXResearch, Analytics, AI 🏢 Description: About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.About the right team member We're looking for a seasoned Sr. PM to drive our Gym vertical. As PM for Gym, you'll own the full product strategy for one of the most ambitious bets in our New Verticals organization. That means 0→1 product work, business model discovery, and building for both sides of a marketplace: gym-goers who want seamless access, and gym operators who need a genuine growth partner. This is a high-visibility role with a greenfield opportunity. This role is a good fit if you… Have gone 0→1 and driven a product to product-market fit in a new or undefined space Have built for both sides of a marketplace — B2C and B2B Bring strong business acumen — can navigate business model uncertainty and make tough trade-offs Are technically sharp and can weigh in on architectural decisions and independently interpret data Have a rigorous experimentation track record: you know how to design a good test and learn fast from the results Communicate with clarity across audiences — engineers, executives, and external partners alike Are execution-focused and know how to unblock teams while balancing speed and quality Have deep consumer empathy and act as a true product owner with a high bar for craft and detail Leverage AI to multiply your impact Key Responsibilities Lead product strategy for the Gym vertical Define a clear vision aligned with company goals and user needs Drive business-model discovery — figure out how ClassPass creates and captures value here Prioritize ruthlessly, balancing near-term wins with long-term bets Build for both sides of the marketplace Develop deep empathy for gym-goers and gym operators alike Build consumer products that are intuitive and operator tools that genuinely help gyms grow Partner with UX and research across both surfaces Execute with excellence Own the product lifecycle end-to-end: discovery through post-launch optimization Collaborate with engineering on feasibility, quality, and speed Drive transparency through strong documentation and cross-team communication Engage and align stakeholders Communicate vision, roadmap, and progress to senior leadership Build relationships with gym operator partners; gather feedback to shape the roadmap Partner with marketing and sales on positioning and launches Skills & experience 5+ years of PM experience, with a meaningful portion in 0→1 or new-business contexts A strong track record building high-quality products on both sides of a marketplace — consumer-facing and operator/partner-facing; B2B2C experience is a strong plus Deep experience with consumer mobile apps Technically and analytically sharp: you understand how products are built, can query data independently, and have run large-scale experiments Sharp product intuition grounded in user research and data Excellent communicator — across engineering, design, data science, business, and external partners Experience in agile, full-stack product teams from discovery through delivery What you'll accomplish By the end of year one, you'll have shipped meaningful product to both sides of the marketplace, have early signals on PMF, and be able to articulate a clear thesis for where our Gym product goes next. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130,000 to $185,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Backend Engineer role focused on building and maintaining scalable, high-performance SaaS systems that power real-world wellness experiences. The position involves designing APIs, leading microservices architecture decisions, and collaborating cross-functionally to deliver reliable, observable, and well-tested solutions. You will drive engineering best practices while mentoring others and contributing to a scalable AWS-based environment. 🗂️ Requirements: 5+ years experience developing large-scale SaaS applications, Strong proficiency in .NET and C#, Experience with Python, Java, or Kotlin, Experience designing APIs, Hands-on experience with microservices architecture, Strong knowledge of SQL and relational databases, Experience with AWS cloud services, Experience with observability and monitoring tools, Solid understanding of software development lifecycle and Agile practices 📃 Skills: .NET, C#, Python, Java, Kotlin, JavaScript, TypeScript, React, AWS, ECS, SQS, RDS, SQL, Microservices, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: Build and maintain performant backend systems and applications that drive real-world experiences Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Champion engineering best practices—automated testing, peer reviews, observability, and elegant design Lead and influence architecture decisions that prioritize scalability and simplicity Seek feedback, iterate fast, and balance innovation with reliability Approach development with empathy—understanding how your work supports both our partners and their communities Mentor others and help foster a collaborative, inclusive engineering culture Experience You Bring You care about writing great code and solving the right problems. You're energized by big-picture thinking and grounded in delivering value with clarity and care. 5+ years Senior-level experience developing large-scale SaaS applications Proficiency with .NET, C#, Python, AWS, Java, Kotlin, Javascript, etc. Experience designing APIs and working with microservice architecture Familiarity with observability tools like New Relic or Kibana Deep understanding of SQL and relational databases Agile mindset and strong grasp of software development lifecycle practices Ability to navigate complexity, assess tradeoffs, and execute with confidence Excellent communicator who brings others along and helps ideas stick Technologies you'll be working with Languages: .NET, C#, Kotlin, Java, JavaScript, TypeScript, Python, React AWS (ECS, SQS, RDS) Architecture: Microservices Monitoring: New Relic, Kibana Databases: SQL and relational data modeling It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $151,000 to $201,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior backend engineering role focused on building and scaling large SaaS systems that power real-world wellness experiences. The position involves designing APIs, leading microservices architecture decisions, and delivering high-quality, observable, and reliable cloud-based solutions. You will collaborate cross-functionally while mentoring engineers and driving engineering best practices. 🗂️ Requirements: 5+ years experience developing large-scale SaaS applications, Strong proficiency in .NET and C#, Experience designing APIs, Experience with microservices architecture, Experience with AWS cloud services, Experience with SQL and relational databases, Familiarity with observability and monitoring tools, Understanding of software development lifecycle and Agile practices 📃 Skills: .NET, C#, Python, Java, Kotlin, JavaScript, TypeScript, React, AWS, ECS, SQS, RDS, SQL, Microservices, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: Build and maintain performant backend systems and applications that drive real-world experiences Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Champion engineering best practices—automated testing, peer reviews, observability, and elegant design Lead and influence architecture decisions that prioritize scalability and simplicity Seek feedback, iterate fast, and balance innovation with reliability Approach development with empathy—understanding how your work supports both our partners and their communities Mentor others and help foster a collaborative, inclusive engineering culture Experience You Bring You care about writing great code and solving the right problems. You're energized by big-picture thinking and grounded in delivering value with clarity and care. 5+ years Senior-level experience developing large-scale SaaS applications Proficiency with .NET, C#, Python, AWS, Java, Kotlin, Javascript, etc. Experience designing APIs and working with microservice architecture Familiarity with observability tools like New Relic or Kibana Deep understanding of SQL and relational databases Agile mindset and strong grasp of software development lifecycle practices Ability to navigate complexity, assess tradeoffs, and execute with confidence Excellent communicator who brings others along and helps ideas stick Technologies you'll be working with Languages: .NET, C#, Kotlin, Java, JavaScript, TypeScript, Python, React AWS (ECS, SQS, RDS) Architecture: Microservices Monitoring: New Relic, Kibana Databases: SQL and relational data modeling It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $151,000 to $201,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead Product Manager role focused on driving Professional Services-led product opportunities in a B2B SaaS environment, translating customer needs into scalable product solutions. The position owns discovery, prioritization, and delivery of roadmap-adjacent initiatives, partnering closely with Engineering and cross-functional teams. It emphasizes data-driven decision-making, platform scalability, and execution across complex, ambiguous product domains. 🗂️ Requirements: 6–10 years of product management experience, Experience in B2B SaaS or platform software environments, Experience leading product discovery and execution, Ability to manage cross-functional product initiatives, Experience translating customer requirements into product solutions, Experience working with Engineering on product delivery, Strong data analysis and reporting experience, Experience handling analytics-driven or reporting-heavy product work 📃 Skills: SaaS, B2B, Analytics, Reporting, Data, ProductManagement, Platform, Software, Discovery, Roadmapping 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: As Lead Product Manager, Professional Services, you'll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes. Define and drive the product approach for Professional Services-led opportunities Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements. Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability. Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap. Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap. Partner across Product, Engineering, Sales, Customer Success, and Professional Services Translate customer-driven requests into clear product decisions, recommendations, and next steps. Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans. Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio. Use first-principles thinking to solve ambiguous problems Break down loosely defined asks into clear problem statements and practical solution paths. Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency. Balance speed and flexibility with product quality, scalability, and roadmap integrity. Bring clarity and structure to roadmap-adjacent work Add product discipline to opportunities that may begin with limited discovery or incomplete requirements. Help distinguish between one-off customer requests, repeatable product patterns, and strategic platform investments. Create clarity around ownership, scope, and the right level of investment for each opportunity. Lead initiatives from definition through execution and launch Drive work from early opportunity sizing and problem framing through delivery, launch, and iteration. Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality. Maintain strong cross-functional alignment and clear communication throughout the product lifecycle. Use data and customer insight to guide decisions Bring data fluency to reporting, analytics, and customer-specific insight requests. Use qualitative and quantitative inputs to shape prioritization, validate solutions, and measure outcomes. Support reporting-heavy or analytics-driven opportunities with confidence and precision. Help build a repeatable Professional Services product model Contribute to a more consistent approach for evaluating and delivering strategic customer extensions. Help the organization balance custom opportunity work with scalable product investment. Ensure Professional Services-led efforts stay aligned with the broader B2B software product strategy. Experience You Bring: 6–10 years of product management experience Strong experience in B2B SaaS, platform, or operational software environments. Proven ability to lead both discovery and execution across complex product areas. Comfortable operating in fast-moving environments where priorities may evolve quickly. A track record of solving ambiguous, cross-functional product problems Experience turning loosely defined requests into thoughtful, high-impact solutions. Ability to navigate opportunities that span multiple teams, systems, or product domains. Sound judgment in deciding when to push for scale, move quickly, or constrain scope. Strong first-principles thinking and product judgment Ability to assess trade-offs and determine what "good enough" looks like in context. A practical mindset that balances speed, customer value, maintainability, and long-term strategy. Confidence making progress in situations where discovery is incomplete or evolving. Experience partnering with customer-facing teams on strategic opportunities Worked closely with Sales, Customer Success, and/or Professional Services on customer-driven requests. Able to translate commercial asks into clear product thinking and actionable execution paths. Understands how to support strategic customer needs without losing sight of long-term product direction. Excellent cross-functional collaboration and influence Strong relationship-building skills across Product, Engineering, Design, and go-to-market teams. A reputation for being collaborative, helpful, and effective in horizontally scoped work. Ability to influence without direct authority and create momentum across teams. Strong data fluency Comfortable working with reporting, analytics, and data-driven product questions. Able to use quantitative insights to support prioritization, problem diagnosis, and solution validation. Experience with custom reporting, analytics-heavy workflows, or customer-specific data needs is a strong plus. A high-ownership mindset and bias for action Brings structure to ambiguity and helps teams move forward with clarity. Operates with urgency while maintaining sound product judgment. Focuses on delivering outcomes, not just generating ideas. A balanced product background is a plus Ideally brings experience in consumer product earlier in their career and B2B product more recently. Understands both user experience craft and the commercial motions required in B2B environments. Can bridge customer empathy, product intuition, and business pragmatism effectively. A practical, customer-centered approach Empathy for customers and the challenges they face in real operating environments. A collaborative approach to solving complex problems in ways that are useful, scalable, and aligned with the business. Strong instinct for building solutions that work for both customers and the broader platform. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $151k to $201k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead Product Manager role focused on defining and delivering Professional Services-driven product extensions within a B2B SaaS platform. The position bridges product strategy, engineering, and customer-facing teams to turn complex, customer-driven requests into scalable, high-quality solutions. It involves leading initiatives from discovery through launch, using data and cross-functional collaboration to drive strategic product outcomes. 🗂️ Requirements: 6–10 years of product management experience, Experience in B2B SaaS or platform-based software, Proven experience leading product discovery and execution, Experience working with Engineering and Design teams, Experience collaborating with Sales, Customer Success, or Professional Services, Ability to translate customer requirements into product decisions, Strong data analysis and reporting experience, Experience managing cross-functional product initiatives, Ability to evaluate technical constraints and implementation complexity 📃 Skills: SaaS, B2B, Analytics, Reporting, Data, Platforms, Software, ProductManagement, Roadmapping, Discovery 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: As Lead Product Manager, Professional Services, you'll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes. Define and drive the product approach for Professional Services-led opportunities Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements. Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability. Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap. Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap. Partner across Product, Engineering, Sales, Customer Success, and Professional Services Translate customer-driven requests into clear product decisions, recommendations, and next steps. Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans. Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio. Use first-principles thinking to solve ambiguous problems Break down loosely defined asks into clear problem statements and practical solution paths. Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency. Balance speed and flexibility with product quality, scalability, and roadmap integrity. Bring clarity and structure to roadmap-adjacent work Add product discipline to opportunities that may begin with limited discovery or incomplete requirements. Help distinguish between one-off customer requests, repeatable product patterns, and strategic platform investments. Create clarity around ownership, scope, and the right level of investment for each opportunity. Lead initiatives from definition through execution and launch Drive work from early opportunity sizing and problem framing through delivery, launch, and iteration. Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality. Maintain strong cross-functional alignment and clear communication throughout the product lifecycle. Use data and customer insight to guide decisions Bring data fluency to reporting, analytics, and customer-specific insight requests. Use qualitative and quantitative inputs to shape prioritization, validate solutions, and measure outcomes. Support reporting-heavy or analytics-driven opportunities with confidence and precision. Help build a repeatable Professional Services product model Contribute to a more consistent approach for evaluating and delivering strategic customer extensions. Help the organization balance custom opportunity work with scalable product investment. Ensure Professional Services-led efforts stay aligned with the broader B2B software product strategy. Experience You Bring: 6–10 years of product management experience Strong experience in B2B SaaS, platform, or operational software environments. Proven ability to lead both discovery and execution across complex product areas. Comfortable operating in fast-moving environments where priorities may evolve quickly. A track record of solving ambiguous, cross-functional product problems Experience turning loosely defined requests into thoughtful, high-impact solutions. Ability to navigate opportunities that span multiple teams, systems, or product domains. Sound judgment in deciding when to push for scale, move quickly, or constrain scope. Strong first-principles thinking and product judgment Ability to assess trade-offs and determine what "good enough" looks like in context. A practical mindset that balances speed, customer value, maintainability, and long-term strategy. Confidence making progress in situations where discovery is incomplete or evolving. Experience partnering with customer-facing teams on strategic opportunities Worked closely with Sales, Customer Success, and/or Professional Services on customer-driven requests. Able to translate commercial asks into clear product thinking and actionable execution paths. Understands how to support strategic customer needs without losing sight of long-term product direction. Excellent cross-functional collaboration and influence Strong relationship-building skills across Product, Engineering, Design, and go-to-market teams. A reputation for being collaborative, helpful, and effective in horizontally scoped work. Ability to influence without direct authority and create momentum across teams. Strong data fluency Comfortable working with reporting, analytics, and data-driven product questions. Able to use quantitative insights to support prioritization, problem diagnosis, and solution validation. Experience with custom reporting, analytics-heavy workflows, or customer-specific data needs is a strong plus. A high-ownership mindset and bias for action Brings structure to ambiguity and helps teams move forward with clarity. Operates with urgency while maintaining sound product judgment. Focuses on delivering outcomes, not just generating ideas. A balanced product background is a plus Ideally brings experience in consumer product earlier in their career and B2B product more recently. Understands both user experience craft and the commercial motions required in B2B environments. Can bridge customer empathy, product intuition, and business pragmatism effectively. A practical, customer-centered approach Empathy for customers and the challenges they face in real operating environments. A collaborative approach to solving complex problems in ways that are useful, scalable, and aligned with the business. Strong instinct for building solutions that work for both customers and the broader platform. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $151k to $201k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead Product Manager role focused on shaping and delivering Professional Services-driven product opportunities within a B2B SaaS platform. The position bridges product strategy, engineering, and customer-facing teams to translate complex, cross-functional customer needs into scalable product solutions. It emphasizes data-driven decision-making, roadmap alignment, and end-to-end ownership from discovery through launch. 🗂️ Requirements: 6–10 years of product management experience, Experience in B2B SaaS or platform software environments, Proven ability to lead product discovery and execution across complex systems, Experience working cross-functionally with Engineering and Design teams, Experience partnering with Sales, Customer Success, or Professional Services, Ability to translate customer requirements into scalable product solutions, Strong experience with data-driven product decision-making, Experience handling analytics or reporting-focused product initiatives 📃 Skills: SaaS, B2B, Analytics, Reporting, Data, Roadmapping, Discovery, ProductLifecycle, Platform, Software 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: As Lead Product Manager, Professional Services, you'll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes. Define and drive the product approach for Professional Services-led opportunities Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements. Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability. Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap. Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap. Partner across Product, Engineering, Sales, Customer Success, and Professional Services Translate customer-driven requests into clear product decisions, recommendations, and next steps. Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans. Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio. Use first-principles thinking to solve ambiguous problems Break down loosely defined asks into clear problem statements and practical solution paths. Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency. Balance speed and flexibility with product quality, scalability, and roadmap integrity. Bring clarity and structure to roadmap-adjacent work Add product discipline to opportunities that may begin with limited discovery or incomplete requirements. Help distinguish between one-off customer requests, repeatable product patterns, and strategic platform investments. Create clarity around ownership, scope, and the right level of investment for each opportunity. Lead initiatives from definition through execution and launch Drive work from early opportunity sizing and problem framing through delivery, launch, and iteration. Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality. Maintain strong cross-functional alignment and clear communication throughout the product lifecycle. Use data and customer insight to guide decisions Bring data fluency to reporting, analytics, and customer-specific insight requests. Use qualitative and quantitative inputs to shape prioritization, validate solutions, and measure outcomes. Support reporting-heavy or analytics-driven opportunities with confidence and precision. Help build a repeatable Professional Services product model Contribute to a more consistent approach for evaluating and delivering strategic customer extensions. Help the organization balance custom opportunity work with scalable product investment. Ensure Professional Services-led efforts stay aligned with the broader B2B software product strategy. Experience You Bring: 6–10 years of product management experience Strong experience in B2B SaaS, platform, or operational software environments. Proven ability to lead both discovery and execution across complex product areas. Comfortable operating in fast-moving environments where priorities may evolve quickly. A track record of solving ambiguous, cross-functional product problems Experience turning loosely defined requests into thoughtful, high-impact solutions. Ability to navigate opportunities that span multiple teams, systems, or product domains. Sound judgment in deciding when to push for scale, move quickly, or constrain scope. Strong first-principles thinking and product judgment Ability to assess trade-offs and determine what "good enough" looks like in context. A practical mindset that balances speed, customer value, maintainability, and long-term strategy. Confidence making progress in situations where discovery is incomplete or evolving. Experience partnering with customer-facing teams on strategic opportunities Worked closely with Sales, Customer Success, and/or Professional Services on customer-driven requests. Able to translate commercial asks into clear product thinking and actionable execution paths. Understands how to support strategic customer needs without losing sight of long-term product direction. Excellent cross-functional collaboration and influence Strong relationship-building skills across Product, Engineering, Design, and go-to-market teams. A reputation for being collaborative, helpful, and effective in horizontally scoped work. Ability to influence without direct authority and create momentum across teams. Strong data fluency Comfortable working with reporting, analytics, and data-driven product questions. Able to use quantitative insights to support prioritization, problem diagnosis, and solution validation. Experience with custom reporting, analytics-heavy workflows, or customer-specific data needs is a strong plus. A high-ownership mindset and bias for action Brings structure to ambiguity and helps teams move forward with clarity. Operates with urgency while maintaining sound product judgment. Focuses on delivering outcomes, not just generating ideas. A balanced product background is a plus Ideally brings experience in consumer product earlier in their career and B2B product more recently. Understands both user experience craft and the commercial motions required in B2B environments. Can bridge customer empathy, product intuition, and business pragmatism effectively. A practical, customer-centered approach Empathy for customers and the challenges they face in real operating environments. A collaborative approach to solving complex problems in ways that are useful, scalable, and aligned with the business. Strong instinct for building solutions that work for both customers and the broader platform. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $151k to $201k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Leadership role responsible for defining strategy and delivering a unified CRM by integrating messaging automation, AI chatbots, and sales pipeline tools into a single growth platform. Combines hands-on product execution with team leadership to drive client acquisition, retention, and lifecycle optimization. Focused on building and scaling AI-enabled growth solutions within a fitness and wellness ecosystem. 🗂️ Requirements: 7+ years experience in product management, 3+ years experience managing Senior Product Managers, Proven track record of building and scaling products from 0 to 1, Experience delivering CRM or marketing automation platforms, Experience integrating Generative AI into products, Strong understanding of client growth funnels and marketing systems, Experience working with cross-functional product and GTM teams 📃 Skills: CRM, AI, GenerativeAI, Automation, Chatbots, SaaS, ProductManagement, MarketingSystems, SalesPipeline, APIs 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Team The fitness and wellness industry is built on consistency and transformation, but it's challenged by high churn due to seasonality and the ebb and flow of human motivation. At Playlist, we are building the "Motivation Engine" for this industry. Our goal is to help businesses seamlessly attract new clients, convert them through high-value trials, and turn them into lifelong advocates. We are looking for a Group Product Manager to lead the charge in evolving our current point solutions - messaging automation, AI chatbots, and sales pipeline tools - into a single, unified, world-class CRM. The Role and Responsibilities This is a player-coach position designed for a leader who loves the craft of product management as much as the art of people leadership. You will be responsible for both the high-level strategy of our growth ecosystem and the hands-on execution of our next-generation CRM. Team Leadership (Coach): Lead, inspire, and mentor a team of 3 Product Managers. You will hold a high bar, help them think bigger, push their creative boundaries, and navigate complex product challenges to improve our existing automation and sales tools. Product Execution (Player): Directly lead a dedicated squad to envision, build, and launch a unified CRM. You'll take three separate solutions and weave them into a seamless experience that drives client retention. GTM Collaboration: Partner closely with Go-To-Market teams to package, price, and position the CRM solution for maximum market impact. Cross-Functional Integration: Work with other product and platform teams to ensure the CRM is deeply integrated into the broader Playlist ecosystem, creating a frictionless experience for both business owners and their clients. Who You Are An Experienced Builder: 7+ years of experience as a hands-on PM, with a proven track record of shipping impactful products from 0 to 1 and scaling them. A Proven Leader: At least 3 years of experience managing Senior PMs. You know how to grow talent, delegate effectively, and maintain a high bar for excellence. A Growth Expert: Deep understanding of client growth lifecycles and marketing systems. You understand the "leaky bucket" problem and have diverse examples of how you have creatively improved the funnel (or built tools/platforms to enable) within successful Consumer or B2B companies. A Clear Thinker and Collaborator: You can analyze complex situations, generate nuanced strategic plans, and think end-to-end—from customer opportunity to product design and architecture to distribution and revenue. You have excellent written and verbal communication, and operate collaboratively. AI-Forward (Plus): Hands-on experience integrating Generative AI into products to solve real-world user problems. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $175,000 to 210,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.