Unlock Full Resume Report

This position is no longer accepting applications

Positions open for more than 30 days are automatically closed and marked as expired

Don't let one closed door slow you down, here's your next move:

July 17, 2026

RPS Service Engineer

Senior

105,000 - 140,004 USD/yr

Fremont, CA

Position Overview

The On-Site Service Engineer installs, repairs, upgrades, and services 3D printers and supporting equipment for the internal print shop, Rapid Production Solutions. Reporting directly to the Field Service team, this engineer will troubleshoot issues, identify root causes, and rapidly implement solutions to minimize downtime.

The primary goal of this role is to maximize the utilization and production availability of printers. While primarily based at the Lakeview site, this role requires up to 20% travel to support other locations or field needs as required.

Near Term Deliverables – First Year

  • Participate in on-call rotations immediately (with help from team)
  • Demonstrate competency in 2 or more subsystems within 2 months
  • Complete all Level 2 (or higher) training within 6 months
  • Complete all Level 3 (or higher) training within 9 months

Responsibilities

  • Follow procedures to test, operate and maintain 3D printers and related equipment
  • Assemble and test mechanical, electrical, pneumatic and optics sub-assemblies
  • Interpret manuals, schematics, and wiring diagrams to solve problems
  • Repair equipment with hand tools and test instruments
  • Order and replace parts as needed
  • Collaborate with others to test, tune, upgrade and adjust equipment
  • Consult with engineering to resolve problems or suggest product improvements
  • Install and commission equipment according to specifications
  • Follow protocols for security, safety, access, scheduling, and communications
  • Provide training and instruction to customers, coworkers, and contract manufacturers
  • Schedule and perform preventative maintenance activities
  • Communicate daily activities, status, and metrics
  • Advise management regarding customer satisfaction and product performance
  • Participate in developing processes, procedures and documentation
  • Participate in team and assigned meetings
  • Perform other duties as required

Requirements

  • Undergraduate degree in engineering, computer science, or related field
  • 5 years operating and maintaining complicated machines in lab or manufacturing environments
  • Customer-facing field service experience
  • Hands-on repair and calibration experience
  • Ability to interpret manuals, schematics, and wiring diagrams
  • Experience troubleshooting mechanical, electrical, pneumatic, optical, or software systems
  • Valid driver’s license
  • Ability to travel for extended periods
  • Knowledge of OSHA and LOTO safety procedures
  • Ability to pass background checks and work in government and medical facilities

Preferred Qualifications

  • Master’s degree in engineering, business administration, or related field
  • Startup experience
  • Military service
  • Experience with semiconductor manufacturing equipment
  • Experience in the 3D additive manufacturing market

Physical Demands & Requirements

  • Working at a desk in an open office environment for extended periods
  • Able to lift up to 100 pounds and stand for extended periods
  • Must wear steel-toed boots and protective eyewear
  • Must wear respirator for certain tasks
  • May require hearing protection
  • High frequency of computer keyboarding and monitor use
  • Other personal protective equipment as applicable

Benefits

  • Healthcare coverage
  • 401(K) employer contributions
  • Bonus and equity program eligibility
  • Salary range: $105,000–$134,000 base salary depending on experience, skills, education, location, and market demands

Similar jobs you might like

Technology

Grape Up

Fullstack Engineer (Java/React)

Mid

Remote

Krakow, MA, Poland

17,300 - 22,000 PLN

🏢 Summary: Senior production support engineer role for a connected-vehicle platform spanning telematics, subscriptions, payments, and remote services. The position focuses on resolving critical incidents, delivering permanent Java/Spring fixes, and improving reliability through modernization, observability, and automation. The role follows a 10:00–18:00 shifted schedule and may involve occasional business travel. 🗂️ Requirements: 3+ years of JVM backend application development or support, Strong Java and Spring experience, Production troubleshooting for microservices and web applications, AWS and CI/CD pipeline knowledge, Observability and production monitoring experience, Git proficiency, Security and compliance practice knowledge, English and Polish proficiency, Analytical problem-solving skills, Availability for 10:00–18:00 schedule, Openness to occasional business travel 📃 Skills: Java, Spring, JVM, AWS, CICD, Git, Microservices, Observability, Monitoring 🏢 Description: Grape Up is a consulting and technology company helping enterprises build mission-critical applications by leveraging AI, cloud-native technologies, and modern software delivery practices. We’re looking for an experienced engineer to join a senior, dedicated team providing production support and evolution for a major automotive OEM’s connected-vehicle platform – a portfolio of web applications and microservices covering telematics, subscriptions, payments, and remote services. You’ll resolve real production issues, then use what you learn to make the platform measurably better: refactoring, breaking down legacy monolithic pieces, modernizing the stack, and raising the bar on observability and automation. What to expect from this role We work in a shifted schedule (10:00–18:00) , which allows the team to better align with global client time zones and ensure solid coverage for production operations. We’re looking for someone who’s comfortable with, or prefers this setup. Responsibilities Own the full incident lifecycle for live production services – triage, resolve, and run root-cause analysis on high-severity (P1/P2) incidents so they don’t come back Write permanent fixes, hotfixes and patches in a modern Java 21 / Spring codebase, not just workarounds Identify and drive technical improvements, harden reliability and performance Level up observability and automation: add the missing logs, metrics and traces, build self-healing and alert-noise reduction, and automate the toil out of operations Handle system lifecycle work – framework/library upgrades, security patching, vulnerability remediation, End-of-Life monitoring Requirements 3+ years of experience building and/or supporting backend applications on the JVM, with strong Java and Spring Experience operating microservices and web applications in production, including troubleshooting live issues Working knowledge of AWS and CI/CD pipelines Hands-on experience with observability tooling (logs, metrics, traces) and production monitoring Solid Git skills and understanding of security-and-compliance practices Excellent command of English and Polish (all communication, reports and documentation are in English) Analytical thinking and strong problem-solving skills Comfort with a shifted work schedule (10:00–18:00) and openness to occasional business travel Nice to have Experience supporting automotive OEM or connected-vehicle platforms Familiarity with application servers such as Tomcat Experience in production-support / on-call / SRE-style roles and incident management Familiarity with ServiceNow, JIRA and Confluence in an operational context Comfortable working across the stack – primarily Java/Spring backend, with some React Native mobile support Experience with certificate/secrets management and disaster-recovery testing Benefits Non-corporate work environment among experienced engineers Individual growth & development plan supported by cyclical feedback sessions Access to knowledge platforms (e.g. Pluralsight) Equipment of your choice Financing of conferences, external trainings, and certifications Language lessons (English, German and Polish for foreigners) LuxMed private medical care Weekly Lunch & Learn where we meet up in the office, lunch together, and share our knowledge Employee referral program Rewards for the success of the month and year awarded by our employees Special rewards for your years with us (G-Man) Integration activities