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June 27, 2026

Team Manager, Regional Development

Senior • Remote

Denver, CO

About Aidoc

Aidoc is revolutionizing clinical decision-making with real-time clinical AI imaging solutions, impacting over 60 million patients annually. Our technology empowers physicians to diagnose urgent cases, ultimately improving patient outcomes. Powered by our proprietary aiOS, Aidoc assists clinicians by precisely highlighting suspected pathological findings directly on medical images and prioritizing cases.

As a leader in clinical AI, Aidoc has the most FDA-cleared Computer-Aided Detection (CAD) solutions, with adoption in more than 1,600 medical centers worldwide. Since our founding in 2016, Aidoc has secured over $500 million in funding and was recognized as one of TIME's 50 most genius companies.

Position Overview

This is a visionary and execution-oriented Team Manager of Regional Development who leads a high-performing team of Regional Development Managers (RDMs) in building early-stage sales pipeline for Aidoc's clinical AI solutions within large health systems. Reporting to the AVP of Regional Development, you will own the end-to-end design, implementation, and continuous optimization of research, outreach, discovery, and whitespace processes that drive stakeholder engagement, lead qualification, and deal progression across clinical, IT, and C-suite personas.

You will serve as the strategic architect of pipeline creation, partnering with Sales, Marketing, RevOps, and Executive leadership to align RDM activities with Aidoc's aiOS™ and CARE™ narrative, regional market dynamics, and cross-functional conversion goals. The ideal candidate is a proactive process builder with demonstrated success scaling account development motions in SaaS technology and a data-driven approach to performance management.

Strategic Alignment & Territory Leadership

  • Partner with Sales, Marketing, and Executive leadership to align RDM activities with company strategy and commercial narrative.
  • Guide RDMs in account planning, whitespace identification, and territory coverage.

Pipeline Oversight & Deal Progression

  • Own the full early-stage pipeline from initial research through deal handoff.
  • Ensure quality across account research, stakeholder engagement, MQL follow-up, and governance execution.
  • Maintain pipeline health and progression standards through cross-functional partnership.

Outreach, Qualification & Coaching

  • Develop and iterate outreach cadences, playbooks, and qualification frameworks.
  • Manage RDM training, certification, and ongoing coaching through call reviews and messaging workshops.

Team Leadership & Talent Development

  • Lead with confidence, empathy, and accountability.
  • Run development-focused 1:1s.
  • Own hiring, onboarding, and talent development.
  • Manage Sales–RDM partnerships to ensure meaningful territory contribution.

Forecasting & Upward Communication

  • Deliver reliable pipeline forecasts grounded in quality judgment.
  • Communicate performance, risks, and insights proactively to leadership.
  • Escalate strategically when needed.

Qualifications

  • Bachelor's degree in Business, Healthcare Administration, or related field; advanced degree a plus.
  • 6+ years in B2B hypergrowth SaaS sales with 3–4+ years managing SDR/BDR/RDM teams.
  • Ownership of end-to-end pipeline creation: research → outreach → discovery → qualification → handoff.
  • Expertise in stakeholder mapping, account research, and multi-persona engagement.
  • Experience coaching discovery and pitch skills and managing training programs.
  • Experience leading hiring, onboarding, and talent development.
  • Strong forecasting judgment and risk assessment capability.
  • Experience aligning Sales, Marketing, RevOps, and Customer Success around shared KPIs.
  • High urgency, low ego; thrives in ambiguity.

Working at Aidoc

We're a dynamic, collaborative and fast growing global team committed to improving healthcare. Aidoc is a remote-first workplace with offices in Barcelona, Tel Aviv and New York City.

What We Offer

  • Medical, dental and vision benefits
  • Stock options for full-time employees
  • Flexible time off without accrual limits
  • 401(k) with company match, life insurance, long- and short-term disability
  • The opportunity to directly improve medical care and impact patient outcomes

Aidoc is committed to an inclusive workplace and equal opportunity for all individuals.

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Remote

Seattle, WA

🏢 Summary: Remote customer-facing role focused on driving value and outcomes for healthcare organizations using AI imaging solutions. Acts as a trusted advisor to physicians and medical centers, bridging customers with product, data, and engineering teams to enhance adoption and impact. Involves data analysis, stakeholder management, and cross-functional collaboration to demonstrate measurable clinical and operational value. 🗂️ Requirements: BSc in science, engineering, or quantitative field, 4+ years in Customer Success, customer-facing analytics, Project Management, or similar roles, Experience working in SaaS high-tech or startup environment, Stakeholder management and executive-level relationship building, Strong analytical and data-driven decision-making skills, Ability to understand technical concepts and collaborate with technical teams, Excellent verbal and written communication skills in English, Ability to work in PST time zones, Ability to travel up to 25% 📃 Skills: SaaS, Analytics, AI, MedicalImaging, Radiology, ProjectManagement, StakeholderManagement, DataAnalysis, Research, English 🏢 Description: About this role This position focuses on championing customer-centric solutions and outcomes. You will work closely with engineering, operations, sales, and support teams to understand customers, enhance the value they get from the solutions, and demonstrate organizational impact. You will develop a strong understanding of customers' business objectives and articulate how AI enterprise solutions support their strategic goals. This is a remote role to be filled in the Western US. Responsibilities Serve as the customer's advocate and trusted advisor: - Proactively manage and grow customer relationships, identifying key stakeholders. - Lead discussions with top physicians in leading medical centers. - Understand customer pain points and workflows and enhance the value of AI in their departments. - Define next steps and collaborate with R&D teams to drive execution. Serve as the liaison between customers and internal teams: - Ensure smooth onboarding of new customers with the technical team. - Drive product enhancements and collaborate cross-functionally with Product, Data, and AI teams, representing the customer perspective. - Maintain a deep understanding of the solutions, expected performance, and user interface. Drive value demonstration: - Perform data analysis and present insights to customers. - Initiate and support research initiatives. Requirements - BSc in science, engineering, or any quantitative field (MSc preferred). - 4+ years of experience in Customer Success, customer-facing analytics, Project Management, or similar roles. - Experience in a SaaS high-tech or startup environment is an advantage. - Experience with data analytics is an advantage. - Experience working with medical imaging and radiologists is an advantage. - Research experience is an advantage. - Experience in stakeholder management and executive-level relationship building. - Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment. - Strong analytical thinking and data-driven decision-making. - Ability to understand technical concepts and collaborate with technical teams. - Excellent verbal and written communication skills in English. - Ability to work in PST time zones. - Ability to travel up to 25%. What We Offer - Medical, dental, and vision benefits. - Stock options for full-time employees. - Flexible time off without accrual limits, coordinated with manager and team. - 401(k) plan with company match, life insurance, and long- and short-term disability coverage. - Opportunity to directly improve medical care and patient outcomes.

Technology

New offer

Aidoc

Assistant Controller

Mid

Remote

New York, NY

🏢 Summary: Hands-on Assistant Controller role focused on leading monthly close activities, supporting US GAAP financial reporting, and strengthening global accounting controls in a fast-growing environment. The position plays a key role in consolidation, general ledger management, audits, payroll accounting, and cross-functional financial operations. This is an opportunity to contribute to process improvements and system implementations within a high-growth organization. 🗂️ Requirements: +3 years of audit experience in a Big Four accounting firm (high-tech industry), Certified Public Accountant (CPA) certification, Proficiency in US GAAP, Experience with NetSuite ERP, Advanced Excel skills, Ability to manage monthly, quarterly, and annual close processes, Experience supporting audits and financial reporting, Fluent written and verbal English 📃 Skills: US-GAAP, NetSuite, Excel, ERP, CPA 🏢 Description: About this role Our Finance team is growing, and we are looking for a hands-on Assistant Controller to play an important role in our day-to-day accounting operations and financial reporting. You will be a key contributor to the monthly close process, ensure data accuracy of our books, and help strengthen controls and processes globally. The role requires strong technical accounting skills, a detail-oriented and ownership-driven mindset, and the ability to operate effectively in a fast-paced, high-growth environment. Responsibilities - Support the monthly, quarterly, and annual close process, including preparation of consolidation, accruals, and account reconciliations. - Assist in the preparation of US GAAP financial statements and supporting reporting packages. - Ensure expenses are recognized in accordance with GAAP and company policies. - Maintain and reconcile the general ledger, ensuring accurate and timely posting of transactions. - Support the annual audit process and serve as a point of contact for auditor requests. - Assist in intercompany reconciliation and elimination processes. - Assist in the implementation and documentation of internal controls. - Support payroll accounting and ensure proper recording of payroll-related transactions. - Support ad hoc financial analysis, reporting, and special projects. - Work cross-functionally with Procurement and other teams to ensure proper booking and compliance with company policies. - Contribute to process improvement initiatives and system implementation efforts. Requirements - +3 years of Audit experience with one of the "Big Four" accounting firms in the high-tech industry. - Certified Accountant (CPA) is a must. - Proficient in US-GAAP. - Hands-on experience with NetSuite ERP — high advantage. - Advanced Excel skills. - High attention to detail, accuracy, and organizational skills. - Strong communication and interpersonal skills. - Ability to manage multiple priorities and meet deadlines in a dynamic environment. - Excellent English — written and verbal. What we offer: - A range of medical, dental and vision benefits. - Stock options for all full-time employees. - Flexible time off without vacation accrual limits, coordinated with manager and team. - 401(k) plan with company match, life insurance, plus long- and short-term disability. - The opportunity to directly improve medical care and impact patient outcomes. Aidoc is deeply committed to creating an inclusive workplace and to the principle of equal opportunity for all individuals.

Technology

Aidoc

Technical Support Engineer

Mid

Remote

Kansas City, KS

🏢 Summary: Shift-based Technical Support Engineer role focused on diagnosing complex production issues, coordinating incident response, and ensuring platform reliability for global SaaS customers. The position bridges customers and engineering teams, leveraging SQL and system analysis to resolve technical problems and improve operational processes. Ideal for candidates experienced in production support and distributed systems troubleshooting. 🗂️ Requirements: 2+ years in Technical Support, Production Support, Technical Operations or similar customer-facing technical role, Strong troubleshooting and analytical skills in production environments, Proficiency in SQL for data investigation and root cause analysis, Ability to analyze and debug distributed systems and application layers, Experience collaborating with Engineering teams to escalate and resolve issues, Ability to handle production incidents, alerts, and time-sensitive customer issues, Availability for shift-based work including evenings, weekends, and holidays 📃 Skills: SQL, REST, APIs, Python, Bash, AWS, GCP, Azure, Datadog, Grafana, NewRelic, Salesforce, Jira, Atlassian, Monday.com, Slack 🏢 Description: About this role We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world. You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment. This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays. Responsibilities Own Customer Impacting Issues - Serve as the primary technical owner for complex customer issues and escalations. - Investigate and resolve technical problems spanning multiple systems and services. - Provide clear, proactive communication to customers throughout the lifecycle of an issue. Coordinate Production Incident Response - Monitor and triage production alerts impacting customers or system reliability. - Coordinate incident response efforts across engineering and internal teams. - Ensure incidents are properly documented, communicated, and followed through to resolution. Troubleshoot Systems and Data - Diagnose issues using logs, system metrics, and SQL queries. - Analyze system behavior to identify root causes of production problems. - Escalate and partner with engineering teams to drive long-term fixes. Improve Reliability and Operational Excellence - Develop and maintain troubleshooting documentation, runbooks, and operational processes. - Identify recurring patterns and contribute to systemic improvements. - Help strengthen incident response and operational best practices as the organization scales. Enable the Broader Support Team - Share technical insights and best practices with colleagues. - Act as a technical resource within the Support organization. Impact You'll Have - Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues. - Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions. - Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices. - Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows. Requirements - Exceptional communication skills with a customer-first mindset. - Ability to troubleshoot with customers via calls or remote sessions during critical situations. - 2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role. - Strong troubleshooting and analytical skills. - Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments. - Ability to analyze system behavior and debug issues across distributed systems and application layers. - Experience partnering closely with Engineering teams to escalate issues and drive timely resolution. - Comfortable operating in fast-paced production environments, including handling incidents and alerts. Nice to Have - Experience participating in incident response, production alerting, or on-call rotations. - Familiarity with observability, monitoring, and debugging tools. - Experience supporting or operating within SaaS or cloud-based platforms. - Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian, Monday.com, or Slack. Bonus - Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms. - Comfort analyzing application logs, system metrics, and traces. - Familiarity with observability and monitoring platforms such as Datadog, Grafana, or New Relic. - Basic scripting or automation skills (Python, Bash, or similar). - Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure. What we offer: - A range of medical, dental and vision benefits - Stock options for all full-time employees - Flexible time off without vacation accrual limits, coordinated with your manager and team. - A 401(k) plan with company match, life insurance, plus long- and short-term disability - The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive workplace and equal opportunity for all individuals.

Technology

Aidoc

Technical Support Engineer

Mid

Remote

New York, NY

🏢 Summary: Shift-based Technical Support Engineer role focused on diagnosing and resolving complex production issues in a global SaaS clinical AI platform. The position bridges customers and engineering, leading incident response, troubleshooting distributed systems, and ensuring platform reliability. Ideal for candidates experienced in production support, SQL-based investigation, and working in fast-paced, customer-facing technical environments. 🗂️ Requirements: 2+ years in Technical Support, Production Support, Technical Operations, or similar customer-facing technical role, Strong troubleshooting and analytical skills in production environments, Proficiency in SQL for data investigation and root cause analysis, Ability to analyze system behavior across distributed systems and application layers, Experience collaborating with Engineering teams to escalate and resolve issues, Ability to handle production incidents, alerts, and time-sensitive customer-impacting issues, Availability for shift-based work including evenings, weekends, and holidays, Ability to conduct live troubleshooting sessions with customers 📃 Skills: SQL, APIs, REST, Datadog, Grafana, NewRelic, Python, Bash, AWS, GCP, Azure, Salesforce, Jira, Atlassian, Monday, Slack 🏢 Description: About this role We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world. You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment. This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays. Responsibilities Own Customer Impacting Issues - Serve as the primary technical owner for complex customer issues and escalations. - Investigate and resolve technical problems spanning multiple systems and services. - Provide clear, proactive communication to customers throughout the lifecycle of an issue. Coordinate Production Incident Response - Monitor and triage production alerts impacting customers or system reliability. - Coordinate incident response efforts across engineering and internal teams. - Ensure incidents are properly documented, communicated, and followed through to resolution. Troubleshoot Systems and Data - Diagnose issues using logs, system metrics, and SQL queries. - Analyze system behavior to identify root causes of production problems. - Escalate and partner with engineering teams to drive long-term fixes. Improve Reliability and Operational Excellence - Develop and maintain troubleshooting documentation, runbooks, and operational processes. - Identify recurring patterns and contribute to systemic improvements. - Help strengthen incident response and operational best practices as the organization scales. Enable the Broader Support Team - Share technical insights and best practices with colleagues. - Act as a technical resource within the Support organization. Impact You'll Have - Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues. - Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions. - Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices. - Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows. Requirements - Exceptional communication skills with a customer-first mindset, capable of translating complex technical issues into clear and actionable insights. - A demonstrated ability to get on a call or have a remote session with a customer during less-than-optimal times, to troubleshoot and put them at ease. - 2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role. - Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve complex technical issues. - Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments. - Ability to analyze system behavior, investigate anomalies, and debug issues across distributed systems and application layers. - Experience partnering closely with Engineering teams to escalate issues, provide technical context, and drive timely resolution. - Comfortable operating in fast-paced production environments, including handling incidents, alerts, and time-sensitive customer-impacting issues. Nice to Have - Experience participating in incident response, production alerting, or on-call rotations in a live production environment. - Familiarity with observability, monitoring, and debugging tools used to investigate system performance and reliability issues. - Experience supporting or operating within SaaS or cloud-based platforms. - Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian, Monday.com, or Slack. Bonus - Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms. - Comfort analyzing application logs, system metrics, and traces to diagnose production issues. - Familiarity with modern observability and monitoring platforms such as Datadog, Grafana, or New Relic. - Basic scripting or automation skills (Python, Bash, or similar) to streamline investigations or repetitive support workflows. - Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure. What we offer: - A range of medical, dental and vision benefits - Stock options for all full-time employees - Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met. - A 401(k) plan with company match, life insurance, plus long- and short-term disability - The opportunity to directly improve medical care and impact patient outcomes