Runner (Part Time) - Soho House Holloway

🏢 Summary: The Runner is responsible for supporting restaurant service by preparing tables, delivering food orders, and ensuring seamless coordination between kitchen and servers. The role focuses on providing high-quality, hand-plated service and enhancing the overall dining experience in a fast-paced, high-volume environment. Success in this position requires strong teamwork, attention to service standards, and adherence to health and safety procedures. 🗂️ Requirements: Minimum 2+ years experience in similar role, Ability to work in fast-paced, high-volume environment, Ability to problem solve effectively under pressure, Demonstrated competency through training schedule and Club School, Ability to work flexible shifts including weekends and holidays, Ability to work both in a team and independently, Tips certification, POS knowledge, Ability to lift and carry at least 40 pounds, Ability to stand and move for extended periods (8+ hours) 📃 Skills: POS, FoodService, Plating, Expediting, AllergyProcedures 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported. Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to Clean and stock server alley and expo area Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests Required Skills/Qualifications Minimum of 2+ years' experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Tips certified and POS knowledge Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$20.87—$20.87 USD

🏢 Summary: Food Runner role in a fast-paced hospitality environment focused on delivering high-quality table service, supporting servers and kitchen staff, and ensuring an excellent guest dining experience. The position requires experience in high-volume service, strong teamwork, and adherence to food safety and service standards. Benefits include healthcare, paid time off, career development, training opportunities, and team perks. 🗂️ Requirements: 2+ years of experience in a similar hospitality role, Ability to work in fast-paced, high-volume environments, Problem-solving skills under pressure, Customer service and hospitality skills, Ability to demonstrate competency through training programs, Flexible availability including weekends and holidays, Ability to work independently and in a team environment, Tips certification, POS knowledge, Ability to stand for at least 8 hours, Ability to lift and carry at least 40 pounds 📃 Skills: POS, Hospitality, CustomerService, FoodSafety, Service, Plating, Expo, Teamwork 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties • Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders • Accommodate special requests from guests or provide alternative solutions that better suit business needs or advise management to further assess and provide options • Thrive in a high-volume and elevated service environment • Ensure the delivery of seamless service by thinking quickly on your feet, managing and anticipating guest and member needs, and supporting servers, Executive Chef and General Manager • Ensure food orders are plated and coursed correctly before serving to members and guests • Adhere to health and safety policy including allergy procedures, company processes, procedures, standards, and applicable laws • Work as one team with one goal to serve members and guests food and drink items in a timely manner and support the team by running items from expo and service bar • Clean and stock server alley and expo area • Maintain menu knowledge and make suggestions to members and guests Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Ability to thrive in fast-paced, high-volume environments and remain calm while problem solving under pressure • Hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests • Ability to demonstrate competency as outlined in training schedule and Club School • Ability to work flexible shifts and schedules, including weekends and holidays • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands • Must be able to work on your feet for at least 8 hours • Fast paced movements are required throughout the club • Must be able to move, pull, carry, or lift at least 40 pounds • Occasionally kneel, bend, crouch and climb as required Why work with us... • Health Care + 401K: Full-time employees are eligible for medical, dental, vision, and retirement fund with a 2% match • Paid Time Off: Full-time employees receive sick days and vacation days • Career Development: Opportunities for domestic or international career progression and managerial or technical growth • Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives • Learning & Development: Extensive range of internal and external courses available • Cookhouse & House Tonic: Food and drink events, trips, trainings and activities • Team Events: Fitness sessions, cinema screenings and art classes • Team Meal: Complimentary meal provided while on duty In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $18.47—$18.47 USD

🏢 Summary: Food Runner role in a high-volume hospitality environment focused on delivering seamless dining service, supporting servers and kitchen staff, and ensuring excellent guest experiences. The position requires strong teamwork, problem-solving under pressure, and adherence to food safety and service standards. Benefits include healthcare, paid time off, career development, and training opportunities. 🗂️ Requirements: 2+ years experience in a similar hospitality role, Ability to work in fast-paced high-volume environments, Problem-solving skills under pressure, Customer service and hospitality skills, Ability to complete required training competencies, Flexible schedule including weekends and holidays, Ability to work independently and in a team, Tips certification, POS knowledge, Ability to lift up to 40 pounds, Ability to stand for at least 8 hours 📃 Skills: POS, Hospitality, Service, FoodSafety, CustomerService 🏢 Description: The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties • Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders • Accommodate special requests from guests or provide alternative solutions that better suit business needs or advise management to further assess and provide options • Thrive in a high-volume and elevated service environment and ensure seamless service by anticipating guest and member needs while supporting servers, the Executive Chef, and the General Manager • Ensure food orders are plated and coursed correctly before serving to members and guests • Adhere to health and safety policy including allergy procedures, company processes, procedures, standards, and applicable laws • Work as one team to serve members and guests food and drink items in a timely manner and support the team by running items from expo and service bar outside of assigned section • Clean and stock server alley and expo area • Maintain menu knowledge and make suggestions to members and guests when asked Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm while problem solving under pressure • Hospitable, approachable, passionate about customer service and respectful toward colleagues and guests • Demonstrate competency as outlined in the training schedule and Club School • Ability to work flexible shifts and schedules, including weekends and holidays • Ability to take direction, work in a team environment, and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn, and hold objects with hands • Must be able to work on feet for at least 8 hours • Fast-paced movements required throughout the club • Must be able to move, pull, carry, or lift at least 40 pounds • Occasionally kneel, bend, crouch, and climb as required Why work with us... • Health Care + 401K: Full-time employees are eligible for Medical, Dental, Vision, and a retirement fund with a 2% match • Paid Time Off: Sick days and vacation days for full-time employees • Career Development: Opportunities for domestic or international career progression and managerial or technical growth • Soho Impact: Community mentoring, apprenticeship, outreach, and sustainability initiatives • Learning & Development: Internal and external training courses available to all employees • Cookhouse & House Tonic: Food and drink focused events, trips, and training opportunities • Team Events: Fitness sessions, cinema screenings, and art classes • Team Meal: Complimentary substantial meal while on duty In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. Actual compensation will be determined based on experience and other factors permitted by law. Pay Range $18.47 USD

🏢 Summary: The Runner role is responsible for supporting servers and kitchen staff by delivering food, preparing tables, and ensuring seamless, high-quality service in a fast-paced dining environment. The position focuses on maintaining service standards, expediting orders, and enhancing the overall guest experience. Candidates must thrive under pressure while adhering to health, safety, and company procedures. 🗂️ Requirements: Minimum 2+ years experience in similar role, Ability to work in fast-paced, high-volume environment, Capability to problem solve under pressure, Demonstrated customer service skills, Completion of required training and competency assessments, Flexibility to work weekends and holidays, Ability to work both in team and independently, Tips certification, POS knowledge, Ability to lift up to 40 pounds, Ability to stand for 8 hours 📃 Skills: POS, FoodService, TableService, Expediting, HealthSafety, AllergyProcedures 🏢 Description: The Role At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests. As a Food Runner, your goal will be to provide members and guests with outstanding customer service and actively help to improve their overall dining experience. Main Duties - Responsible for following Steps of Service set by Soho House & Co including: refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish table supplies, and expedite food orders - Accommodate special requests from guests or provide alternative solutions, escalating to management when needed - Thrive in high-volume service environment and ensure seamless delivery by anticipating guest needs and supporting servers, Executive Chef, and General Manager - Ensure food orders are plated and coursed correctly before serving - Adhere to health and safety policies (including allergy procedures), company standards, and applicable laws - Work as one team to serve food and drink in a timely manner and run items from expo and service bar as needed - Clean and stock server alley and expo area - Maintain knowledge of the menu and provide suggestions when requested Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Ability to work effectively in fast-paced, high-volume environments - Strong problem-solving skills under pressure - Hospitable, approachable, and customer-service oriented - Demonstrated competency through required training - Ability to work flexible shifts including weekends and holidays - Ability to take direction and work both in a team and autonomously - Tips certified and POS knowledge Physical Requirements - Ability to seize, grasp, turn, and hold objects - Ability to stand for at least 8 hours - Ability to move quickly throughout the club - Ability to lift, pull, or carry at least 40 pounds - Ability to kneel, bend, crouch, and climb as required Benefits - Competitive compensation packages with global benefits and perks - Health Care + 401K: Medical, Dental & Vision and retirement fund with 2% match for full-time employees - Paid Time Off: Sick days and vacation days for full-time employees - Career Development opportunities domestically and internationally - Learning & Development courses available internally and externally - Team Events and team meals provided while on duty - Pay Range: $17.87—$17.87 USD

🏢 Summary: Server role in a fast-paced hospitality environment focused on delivering elevated dining experiences, guest service, menu knowledge, and efficient front-of-house operations. The position requires collaboration with FOH and BOH teams, POS usage, and adherence to service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar server role, Ability to work in fast-paced, high-volume environments, POS knowledge, Tips certification, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Demonstrated competency in training schedule and Club School, Knowledge of menu items and allergy awareness 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage 🏢 Description: The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.87—$20.87 USD

🏢 Summary: The role offers an opportunity to work as a Server responsible for delivering an elevated dining experience, educating members and guests on menu items, and ensuring seamless service operations. The position requires maintaining service standards, accurate POS order entry, collaboration with FOH and BOH teams, and adherence to health and safety regulations. It suits candidates who thrive in fast-paced environments and are experienced in high-volume hospitality settings. 🗂️ Requirements: Minimum 2+ years experience in similar role, Experience in fast-paced, high-volume environment, Ability to work flexible shifts including weekends and holidays, Demonstrated competency in training schedule and Club School, OLCC certification, Knowledge of POS (Micros), Ability to follow health and safety regulations 📃 Skills: POS, Micros, OLCC, Hospitality, FoodSafety 🏢 Description: The Role At Soho House a Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures the success of service and guest satisfaction, collaborates with team members, completes pre-service and post-service duties, accurately enters orders into POS, and remains attentive to support additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School. - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales through consistent, approachable communication and the highest level of service in accordance with Soho House Standards. - Maintain communication and advise Management and Executive Chef on any allergies or potential risks encountered. - Complete all checkout reports at the end of each shift and ensure management review and signature. - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws. - Ensure food orders are plated and coursed correctly before serving. - Assist runners and bussers with expo and service bar tickets to support table orders. - Clean and stock server alley and bar area; polish silverware, plates, and glassware as needed. - Maintain full knowledge of the menu and provide suggestions when requested. - Perform other duties as assigned by supervisor or manager. Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity. - Ability to thrive in fast-paced, high-volume environments and problem solve under pressure. - Demonstrated competency as outlined in the training schedule and Club School. - Ability to work flexible shifts, including weekends and holidays. - Ability to take direction, work in a team environment and autonomously. - OLCC-certified and POS (Micros) knowledge. Physical Requirements - Ability to seize, grasp, turn, and hold objects. - Ability to perform fast-paced movements across the property. - Ability to move, pull, carry, or lift at least 20 pounds. - Ability to kneel, bend, crouch, climb, lift, clean, stoop, stand, walk, reach, push, twist, and squat for extended periods. Why work with us Soho House offers competitive compensation packages with global benefits and perks and training to develop technical and managerial skills. Health Care + 401K - Full-time employees eligible for Medical, Dental & Vision benefits and Retirement fund with 2% match. Paid Time Off - Sick days and vacation days for full-time employees. Career Development - Opportunities for domestic or international progression, managerial or technical growth. Soho Impact - Community empowerment through mentoring, apprenticeship, local outreach, and sustainability. Learning & Development - Access to internally and externally run courses. Cookhouse & House Tonic - Monthly food and drink events, trips, and training opportunities. Team Events - Monthly fitness sessions, cinema screenings, and art classes. Team Meal - Complimentary substantial meal provided while on duty.

🏢 Summary: Part-time Server role responsible for delivering an elevated dining experience by educating guests on menu items, managing orders through POS, and ensuring seamless service coordination between FOH and BOH. The position requires maintaining service standards, handling allergies and special requests, and supporting team operations in a fast-paced hospitality environment. The role also involves compliance with health and safety policies and completion of operational checklists and reports. 🗂️ Requirements: Minimum 2+ years experience in similar server role, Ability to work in fast-paced, high-volume environment, Demonstrated competency through required training schedule, Ability to work flexible shifts including weekends and holidays, Tips certification, POS system knowledge, Ability to follow health and safety regulations, Ability to lift at least 20 pounds, Ability to stand and perform physical tasks for extended periods 📃 Skills: POS, FoodSafety, AllergenKnowledge, ServiceStandards, OrderEntry, Upselling 🏢 Description: The Role At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures successful service and guest satisfaction by collaborating with team members, completing pre-service and post-service duties, accurately entering orders into POS, and supporting additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven, and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales in accordance with Soho House Standards - Communicate with Management and Executive Chef regarding allergies or potential risks encountered during service - Complete checkout reports at the end of each shift with management sign-off - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws - Ensure food orders are plated and coursed correctly before serving - Assist runners and bussers with expo and service bar tickets to support table orders - Clean and stock server alley and bar area and polish silverware, plates, and glassware as needed - Maintain full knowledge of the menu and provide recommendations to members and guests - Perform other duties as assigned by supervisor or manager Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Ability to thrive in fast-paced, high-volume environments and solve problems under pressure - Demonstrated hospitality, approachability, and customer service focus - Demonstrated competency as outlined in training schedule and Club School - Ability to work flexible shifts including weekends and holidays - Ability to take direction and work both in a team and autonomously - Tips certified and POS knowledge Physical Requirements - Ability to grasp, turn, and hold objects - Ability to move quickly throughout the property - Ability to move, pull, carry, or lift at least 20 pounds - Ability to kneel, bend, crouch, climb, stoop, reach, push, twist, walk, and squat - Ability to stand, walk, lift, and bend for long periods Why work with us Soho House offers competitive compensation packages with global benefits and perks, along with training to develop technical and managerial skills. Health Care + 401K - Medical, Dental & Vision benefits for full-time employees - Retirement fund with 2% match Paid Time Off - Sick days and vacation days for full-time employees Career Development - Opportunities for domestic or international career progression Soho Impact - Community initiatives including mentoring, apprenticeship, outreach, and sustainability Learning & Development - Access to internal and external courses Cookhouse & House Tonic - Food and drink programs, training, and events Team Events - Monthly activities including fitness sessions, screenings, and art classes Team Meal - Complimentary substantial meal while on duty Pay Range $17.87 USD

🏢 Summary: The Purchasing Manager is responsible for overseeing procurement operations, vendor management, cost control, and inventory processes to ensure quality, compliance, and profitability. The role focuses on negotiating contracts, analyzing costs, managing supplier relationships, and collaborating with finance and kitchen teams to optimize food and beverage purchasing. It also involves KPI development, reporting, and maintaining health, safety, and sanitation standards. 🗂️ Requirements: Minimum 5+ years of transferable experience, Proven experience managing vendors and negotiating rates, Knowledge of local and regional sanitation and health safety compliance, Ability to manage purchasing, inventory, and cost control processes, Experience preparing reports and cost analyses, Highly organized, efficient, and detail-oriented, Ability to work in a fast-paced, high-volume environment 📃 Skills: Procurement, VendorManagement, Negotiation, CostAnalysis, InventoryManagement, KPI, Reporting, Compliance, ADACO, FnBshop, BirchStreet, Excel 🏢 Description: The Role At Soho House a Purchasing Manager is responsible for setting and following established procedures in ordering, receiving, storing, distributing and payment of items. As the Purchasing Manager, you are responsible for understanding trends, cost and creating efficient processes. Collaborates with the finance team on contracts, invoicing, and other financial matters including preparing reports on purchase orders and cost analyses, evaluating potential vendors, suppliers and request quotes. A successful Purchasing Manager will compare prices to maximize ROI and negotiate appropriate agreements to mitigate risk in price variances and quality control in supplier product and distribution. Main Duties... Influential leader to encourage others and advocates sound financial/business decision making; demonstrates honesty/integrity; purchasing, vendor management and analysis between internal and external stakeholders for perishable and non-perishable products Partner with local kitchen teams and Head Chefs in maintaining lower food cost as well as controllable costs in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality of product and profitability Adhere to local and regional health and safety compliance as well as sanitation standards as specified in Soho House guidelines Oversee all invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered Enforce proper safeguards are in effect for the security of perishable and nonperishable food and beverage stored items Develops key performance indicators (KPI) to set goals and action plan(s) to prioritize, organize, and accomplish consistency in product and lowering margins while maximizing profit Responsible for conducting and maintaining walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Calculate projected costs associated with food and beverage inventory for existing and proposed properties for proper levels, dating, rotation, requisitions, etc. Generate and provide accurate and timely results in the form of reports, presentations, etc. Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications: Minimum of 5+ years' transferable experience Proven experience managing vendors and negotiating rates Knowledge of local and regional sanitation and health safety compliance Must be highly organized, efficient and detail oriented Excel in fast-paced and high-volume, demanding work environment Knowledge of ADACO, FnBshop and BirchStreet a plus. Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry or lift at least 50 pounds. Must be able to kneel, bend, crouch and climb is required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: Executive HR leadership role responsible for defining and executing the People strategy across the Americas region, supporting business growth, organizational effectiveness, and cultural alignment. The position partners with senior leadership to drive talent management, workforce planning, leadership development, and HR operational excellence in a complex, multi-site environment. It leads large HR teams and oversees transformation, expansion, and compliance across multiple jurisdictions. 🗂️ Requirements: 15+ years of progressive HR leadership experience, Executive-level experience (VP, Regional VP, Senior Director or equivalent), Experience in complex, multi-site, geographically dispersed organizations, Experience in hospitality, lifestyle, luxury, retail, consumer, or service-based organizations, Experience operating in a matrix organizational structure, Experience leading large HR teams with multiple leadership layers, Experience advising C-suite and senior executive teams, Experience leading organizational transformation and change management, Expertise across core HR disciplines (talent management, succession planning, employee relations, total rewards, workforce planning, HR operations), Experience supporting rapid growth, new site openings, or acquisitions, Ability to use workforce analytics to drive business decisions, Bachelor’s degree 📃 Skills: HR, OrganizationalDevelopment, TalentManagement, SuccessionPlanning, WorkforcePlanning, EmployeeRelations, TotalRewards, TalentAcquisition, LearningDevelopment, ChangeManagement, HRAnalytics, Compliance 🏢 Description: The Role At Soho House, the Vice President, Human Resources – Americas serves as the senior People leader for the region, partnering closely with the Managing Director, Operations leadership team, House General Managers, and global People leadership to drive business performance through a world-class people strategy. This executive role is responsible for developing and executing the People agenda across all Houses, Public Restaurants, Support Office functions, and future openings throughout the Americas. The VP of HR will ensure the region attracts, develops, engages, and retains exceptional talent while preserving and evolving the unique Soho House culture that differentiates the brand globally. As a key member of the Americas Leadership Team, the Vice President will act as a strategic advisor to senior leadership, providing thought leadership on organizational design, workforce planning, leadership effectiveness, culture, succession planning, employee engagement, compensation strategy, talent acquisition, learning and development, and change management. The successful candidate will balance long-term organizational capability building with the commercial priorities of a rapidly growing hospitality business. They will be responsible for leading a high-performing HR organization, ensuring consistency, scalability, compliance, and operational excellence while supporting continued expansion across the region. This role requires an influential and commercially minded leader who can build trusted relationships at every level of the organization, challenge constructively, and drive meaningful business outcomes through people. Main Duties Strategic Leadership Develop and execute the People strategy for the Americas region, ensuring alignment with Soho House's global vision, values, growth ambitions, and business objectives. Serve as a strategic business partner to the Americas executive leadership team, providing insight and guidance on organizational effectiveness, talent strategy, workforce planning, and culture. Translate business priorities into scalable people initiatives that drive performance, engagement, retention, and operational excellence. Lead the people agenda through periods of growth, transformation, organizational change, and new market expansion. Partner with global HR leadership to ensure consistency of People practices while adapting strategies to meet regional business needs. Organizational Effectiveness & Talent Management Lead organizational design initiatives to ensure structures, capabilities, and talent are aligned to current and future business requirements. Develop succession planning frameworks and talent review processes to strengthen leadership pipelines across the region. Drive performance management strategies that foster accountability, development, and high performance. Partner with senior leaders to identify critical talent gaps and build strategies to address future workforce needs. Champion initiatives that improve employee engagement, retention, leadership effectiveness, and internal mobility. Culture & Employee Experience Serve as a steward of Soho House culture, ensuring values and leadership behaviors are embedded across all levels of the organization. Lead initiatives that strengthen employee engagement, belonging, communication, and organizational trust. Partner with leadership teams to create exceptional employee experiences that reflect Soho House's unique culture and hospitality-driven ethos. Act as an executive sponsor for culture and engagement initiatives across the region. Leadership Development Partner with Learning & Development to build leadership capability and succession pipelines across all levels of the business. Coach and advise senior executives, General Managers, and functional leaders on leadership effectiveness, team performance, organizational dynamics, and talent decisions. Support the development of future leaders through structured talent development programs and strategic career planning. Total Rewards & Employee Relations Partner with Benefits teams to ensure reward programs remain competitive, equitable, and aligned with business objectives. Provide executive oversight on complex employee relations matters, organizational risk, and compliance issues. Ensure adherence to all applicable employment legislation and regulatory requirements across multiple jurisdictions. HR Operations & Team Leadership Lead and develop a regional HR organization, including HR Managers, Employee Relations, Learning & Development, and wider People teams. Build organizational capability within the People function through coaching, succession planning, and leadership development. Establish clear performance expectations, accountability measures, and development plans for the HR leadership team. Drive operational excellence through scalable processes, systems, analytics, and continuous improvement initiatives. Leverage data and workforce insights to inform decision-making and measure the effectiveness of People strategies. Growth & New Openings Partner with Operations, Development, and Executive Leadership teams to support new House openings, acquisitions, and expansion initiatives throughout the Americas. Lead people integration strategies during periods of growth and organizational change. Ensure new locations are launched with strong people foundations, leadership capability, and cultural alignment. Required Skills/Qualifications 15+ years of progressive Human Resources leadership experience, including significant experience operating at Vice President, Regional Vice President, Senior Director, or equivalent executive level. Demonstrated success leading the People function within a complex, multi-site, geographically dispersed organization. Experience supporting large-scale hospitality, lifestyle, luxury, retail, consumer, or service-based organizations with substantial frontline employee populations. Proven experience operating within a sophisticated matrix organizational structure, partnering across multiple business functions, regions, and executive stakeholders. Track record of leading large HR teams through multiple layers of leadership, including HR Directors, Senior HR Business Partners, and specialist functions. Experience managing and influencing senior executive teams and serving as a trusted advisor to C-suite and operational leadership. Demonstrated success leading organizational transformation, growth, cultural evolution, and change management initiatives. Strong expertise across all major HR disciplines, including organizational development, talent management, succession planning, leadership development, employee relations, total rewards, workforce planning, talent acquisition, learning and development, and HR operations. Experience supporting rapid growth, new site openings, acquisitions, integrations, or organizational scaling initiatives. Proven ability to utilize workforce analytics and people insights to drive business decisions and measure organizational effectiveness. Experience Preferred Bachelor's degree required; Master's degree in Human Resources, Organizational Development, Business Administration, or related field preferred. SHRM-SCP, SPHR, or equivalent professional certification preferred. Experience within luxury hospitality, lifestyle, membership, retail, or customer-centric organizations highly desirable. Experience supporting operations across multiple countries within the Americas preferred. Why work with us Soho House offers competitive compensation packages that feature global benefits and perks. We offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full-Time Employees have sick days and vacation days Career Development: Opportunities to progress domestically or internationally as well as managerially or technically Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives Learning & Development: An extensive range of internally and externally run courses are available for all employees Cookhouse & House Tonic: Monthly calendars with trips, trainings and events Team Events: Fitness sessions, cinema screenings and art classes Team Meal: Substantial meal provided free of charge whilst on duty in Houses & Restaurants Salary Range Pay Range: $225,000—$250,000 USD