June 26, 2026

Workflow Specialist

Senior • On-site

Jacksonville Beach, FL

Note: This position is contingent upon contract award. Applicants must be a U.S. Citizen with an active Secret clearance for this role.

Position Summary

The Workflow Specialist is responsible for the design, configuration, analysis, support, and continuous improvement of workflow-enabled business processes within the Navy ERP+ environment. This role works closely with business stakeholders, functional consultants, developers, and technical teams to ensure workflow solutions support mission requirements, improve operational efficiency, and maintain compliance with Navy and DoD business processes.

The Workflow Specialist supports both sustainment and modernization initiatives by analyzing business processes, identifying automation opportunities, configuring workflow solutions, and ensuring workflow functionality aligns with enterprise architecture and governance standards. The position serves as a subject matter expert for workflow design, routing, approvals, notifications, and business process automation across Navy ERP+.

Primary Duties and Responsibilities

Workflow Analysis and Design

  • Analyze business processes and identify opportunities to automate, streamline, and improve workflow execution.
  • Gather and document workflow requirements from business stakeholders, functional teams, and program leadership.
  • Design workflow solutions that support operational, financial, logistics, acquisition, and personnel processes within Navy ERP+.
  • Develop workflow process maps, business rules, routing logic, approval chains, and exception handling procedures.

Workflow Configuration and Administration

  • Configure, maintain, and support workflow functionality within SAP and related enterprise applications.
  • Create and maintain workflow templates, approval structures, task assignments, notifications, and escalation processes.
  • Support organizational structure alignment and workflow routing based on business requirements.
  • Monitor workflow performance and ensure proper execution of automated business processes.

Business Process Improvement

  • Evaluate existing workflows and recommend enhancements to improve efficiency, accountability, and user experience.
  • Identify process bottlenecks and implement workflow solutions to reduce manual effort and improve processing times.
  • Support modernization initiatives involving process automation, digital workflows, and enterprise transformation efforts.
  • Assist with implementation of best practices for workflow governance and process standardization.

Testing and Deployment Support

  • Develop workflow test scenarios and support unit, integration, and user acceptance testing activities.
  • Validate workflow functionality and ensure business requirements are met prior to deployment.
  • Support release management activities and transition workflow enhancements into production environments.
  • Assist with issue resolution during deployments and post-implementation support periods.

User Support and Training

  • Provide workflow-related support for incidents, service requests, and user inquiries.
  • Develop user guides, process documentation, and training materials.
  • Conduct training sessions and knowledge transfer activities for users and support teams.
  • Support change management activities associated with workflow implementations and enhancements.

Governance and Compliance

  • Ensure workflow solutions comply with Navy ERP+, DoD, and organizational governance requirements.
  • Support audit activities by providing workflow documentation, approval histories, and process traceability.
  • Maintain workflow documentation and configuration records.
  • Ensure workflow designs align with security, segregation of duties, and internal control requirements.

Cross-Functional Collaboration

  • Collaborate with functional teams supporting Finance, Supply Chain, Logistics, Procurement, Human Resources, and other business domains.
  • Work closely with developers, Basis administrators, security teams, and integration teams to support workflow-enabled solutions.
  • Participate in modernization efforts involving SAP S/4HANA, Fiori, business process automation, and enterprise transformation initiatives.

Required Qualifications

  • Active DoD security clearance with T5 investigation.
  • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience).
  • 5+ years of experience supporting workflow design, business process automation, or enterprise business process management solutions.
  • Experience working with SAP workflow technologies or comparable enterprise workflow platforms.
  • Experience gathering business requirements and translating them into workflow solutions.
  • Strong understanding of business process analysis and process improvement methodologies.
  • Experience supporting enterprise applications in production environments.
  • Strong analytical, problem-solving, and communication skills.

Desired/Preferred Qualifications

  • Experience supporting SAP ERP, SAP S/4HANA, SAP Business Workflow, SAP Fiori Workflow, or SAP Business Process Management solutions.
  • Experience supporting Navy ERP, Navy ERP+, or other DoD enterprise systems.
  • Familiarity with logistics, supply chain, finance, acquisition, or human resource business processes.
  • Experience with process modeling tools and workflow visualization techniques.
  • Experience supporting modernization and digital transformation initiatives.

Benefits

C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

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They will collaborate with clients and cross-functional teams to ensure a successful deployment in alignment with business requirements, as well as provide mentorship and guidance for associate-level and mid-level developers. Essential Functions and Responsibilities: Collaborates closely with stakeholders and technical teams to understand business requirements and translate them into effective technical strategies. Designs and writes technical specifications based on business and project requirements. Collaborates with business analysts, solution architects, and other developers to ensure successful development and implementation aligned with business requirements. Develops custom SAP solutions across a wide spectrum of object types (RICEF) and technologies (ABAP, OO ABAP, BOPF, RF Framework, Fiori, PI/PO, HANA, CDS, AMDP, SAPUI5, ODATA) with a special emphasis on Transportation Management and related technologies (BOPF, Floorplan Manager, Web Dynpro, NWBC, PPF, Adobe Forms). Develops and implements business solutions, technical methodologies, frameworks, and best practices. Writes clean, efficient, and reusable ABAP code, and enhances and optimizes existing ABAP code for improved efficiency. Leads reviews of code, TDDs, and FDDs, ensuring adherence to coding standards and best practices and the quality of deliverables. Performs testing and troubleshooting of SAP application issues, ensuring resolution and alignment with documented business processes and requirements. Collaborates with cross-functional teams to address technical challenges during the project, focusing on seamless integration and ensuring optimal user experience and system functionality post-implementation. Serves as a trusted advisor to the customer and provides expert guidance and mentorship to associate and mid-level technical team members, providing workshops on technical skills and stretch assignments, ensuring effective teamwork and knowledge transfer. Stays up to date on the latest SAP technologies and best practices. Travels to client sites as needed to implement and support SAP solutions – travel up to 20%. Is actively involved in end-to-end testing and go-live activities, such as transport sequencing, go-live support, and hyper care Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security. Performs assigned tasks without technical guidance. Education, Training, and Experience: Bachelor's degree or certificate in MIS, CS, IS, IT or other technical field preferred. 7+ or more years of experience in SAP development roles. 4+ or more years of experience in TM-related technologies (BOPF, Floorplan Manager, Web Dynpro, NWBC, BRF+, PPF, Adobe Forms, Proxy interfaces). SAP Certification – ABAP or FIORI - if not certified, must obtain certification within 6 months of hire. SAP EWM or TM Certification a big plus. Experience working with the Department of Defense or another federal agency is a plus. Must have an active government clearance or be able to obtain one prior to hire date. U.S. Citizenship is required to obtain government clearance. Specific skills, knowledge, and abilities: Advanced understanding of multiple SAP development tools and techniques (e.g., ABAP, OO ABAP, BOPF, Fiori, PI/PO, HANA, CDS Views, ChaRM, etc.) with the ability to independently design, develop, test, debug, and implement. Strong technical expertise and experience with software development processes and procedures, including Agile/Scrum methodologies. Must be a self-starter and problem solver, capable of functioning in a dynamic, fast-paced, change-oriented environment. Strong organizational and analytical skills, with a strong attention to detail. Collaborative team player with the ability to connect and work with employees at all levels. Excellent written and verbal communication skills with the ability to convey technical concepts to non-technical stakeholders. Compensation: In accordance with pay transparency law, the expected salary range for this position is $120,000 – $160,000 annually. The actual compensation offered will be determined based on factors such as the candidate's experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. We anticipate this job posting will be posted until 05/05/2026. Benefits: C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it's said). Incremental won't win. Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn't all about work. Live your happiness. Be healthy. All In – You can't fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team's true potential. Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS. GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win! Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development. How to Apply: To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Technology

C5MI

Senior SAP Developer

Senior

Remote

120,000 - 159,996 USD/yr

🏢 Summary: Senior SAP Developer role focused on designing, developing, and deploying custom SAP solutions, with strong emphasis on Transportation Management technologies. The position involves hands-on development, technical leadership, client collaboration, and end-to-end project support including testing and go-live activities. The role also requires mentoring developers and ensuring high-quality SAP implementations aligned with business requirements. 🗂️ Requirements: 7+ years SAP development experience, 4+ years experience with SAP TM-related technologies, Strong expertise in ABAP and OO ABAP development, Experience designing and implementing RICEF objects, Hands-on experience with SAP HANA and CDS Views, Experience with SAP Fiori and SAPUI5 development, Ability to design technical specifications (TDDs, FDDs), Experience with Agile/Scrum methodologies, SAP ABAP or Fiori certification (or obtain within 6 months), Active government clearance or ability to obtain, U.S. Citizenship 📃 Skills: SAP, ABAP, OOABAP, BOPF, Fiori, SAPUI5, ODATA, HANA, CDS, AMDP, PIPO, RICEF, WebDynpro, NWBC, PPF, BRF+, AdobeForms, ChaRM, Agile, Scrum, EWM, TM 🏢 Description: C5MI is not your typical consulting firm. We are a high-performance team of SAP and supply chain experts who solve complex, mission critical challenges for organizations that cannot afford failure. We hire consultants who thrive in complexity, move fast, take ownership, and deliver under pressure. At C5MI, you will not be siloed or stuck in theory. You will be hands on, client facing, and directly influencing outcomes that matter. Our culture rewards initiative, accountability, and continuous growth. This is a place where your expertise is valued, your work is meaningful, and your performance truly matters. If you're energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is where strong consultants level up.Position Summary: The Senior SAP Developer is responsible for designing, developing, testing, deploying, and supporting custom SAP solutions on client development teams. They will collaborate with clients and cross-functional teams to ensure a successful deployment in alignment with business requirements, as well as provide mentorship and guidance for associate-level and mid-level developers. Essential Functions and Responsibilities: Collaborates closely with stakeholders and technical teams to understand business requirements and translate them into effective technical strategies. Designs and writes technical specifications based on business and project requirements. Collaborates with business analysts, solution architects, and other developers to ensure successful development and implementation aligned with business requirements. Develops custom SAP solutions across a wide spectrum of object types (RICEF) and technologies (ABAP, OO ABAP, BOPF, RF Framework, Fiori, PI/PO, HANA, CDS, AMDP, SAPUI5, ODATA) with a special emphasis on Transportation Management and related technologies (BOPF, Floorplan Manager, Web Dynpro, NWBC, PPF, Adobe Forms). Develops and implements business solutions, technical methodologies, frameworks, and best practices. Writes clean, efficient, and reusable ABAP code, and enhances and optimizes existing ABAP code for improved efficiency. Leads reviews of code, TDDs, and FDDs, ensuring adherence to coding standards and best practices and the quality of deliverables. Performs testing and troubleshooting of SAP application issues, ensuring resolution and alignment with documented business processes and requirements. Collaborates with cross-functional teams to address technical challenges during the project, focusing on seamless integration and ensuring optimal user experience and system functionality post-implementation. Serves as a trusted advisor to the customer and provides expert guidance and mentorship to associate and mid-level technical team members, providing workshops on technical skills and stretch assignments, ensuring effective teamwork and knowledge transfer. Stays up to date on the latest SAP technologies and best practices. Travels to client sites as needed to implement and support SAP solutions – travel up to 20%. Is actively involved in end-to-end testing and go-live activities, such as transport sequencing, go-live support, and hyper care Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security. Performs assigned tasks without technical guidance. Education, Training, and Experience: Bachelor's degree or certificate in MIS, CS, IS, IT or other technical field preferred. 7+ or more years of experience in SAP development roles. 4+ or more years of experience in TM-related technologies (BOPF, Floorplan Manager, Web Dynpro, NWBC, BRF+, PPF, Adobe Forms, Proxy interfaces). SAP Certification – ABAP or FIORI - if not certified, must obtain certification within 6 months of hire. SAP EWM or TM Certification a big plus. Experience working with the Department of Defense or another federal agency is a plus. Must have an active government clearance or be able to obtain one prior to hire date. U.S. Citizenship is required to obtain government clearance. Specific skills, knowledge, and abilities: Advanced understanding of multiple SAP development tools and techniques (e.g., ABAP, OO ABAP, BOPF, Fiori, PI/PO, HANA, CDS Views, ChaRM, etc.) with the ability to independently design, develop, test, debug, and implement. Strong technical expertise and experience with software development processes and procedures, including Agile/Scrum methodologies. Must be a self-starter and problem solver, capable of functioning in a dynamic, fast-paced, change-oriented environment. Strong organizational and analytical skills, with a strong attention to detail. Collaborative team player with the ability to connect and work with employees at all levels. Excellent written and verbal communication skills with the ability to convey technical concepts to non-technical stakeholders. Compensation: In accordance with pay transparency law, the expected salary range for this position is $120,000 – $160,000 annually. The actual compensation offered will be determined based on factors such as the candidate's experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. We anticipate this job posting will be posted until 05/05/2026. Benefits: C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: C5MI Benefits Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it's said). Incremental won't win. Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn't all about work. Live your happiness. Be healthy. All In – You can't fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team's true potential. Never Forget the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS. GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win! Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development. How to Apply: To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply.If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email here or speak with your recruiter. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Technology

Divergent 3D

Senior Employee Relations Specialist

Senior

On-site

Torrance, CA

109,236 - 150,216 USD/yr

🏢 Summary: Senior Employee Relations Specialist role supporting employee relations, workplace compliance, leave administration, accommodations, and policy governance in a fast-paced manufacturing technology environment. The position focuses on investigations, compliance processes, operational scalability, and cross-functional collaboration with Legal, HR, and business leaders. Onsite role in California with compensation, health benefits, and professional development support. 🗂️ Requirements: Experience managing employee relations matters and workplace investigations, Experience with California employment practices and workplace compliance, Experience conducting investigations, fact-finding, and case management, Experience administering leave of absence and workplace accommodations, Experience partnering with Legal on compliance and employee relations matters, Ability to interpret and apply workplace policies and procedures, Experience improving HR processes, workflows, or systems, Strong analytical, communication, and problem-solving skills, Professional discretion with confidential employee matters, Ability to work onsite in California office locations, Ability to lawfully access US export-controlled information and technology 📃 Skills: HRIS, Jira, PowerBI, Analytics, Compliance, Documentation, Reporting, Workflows, CaseManagement, Immigration 🏢 Description: Purpose The Senior Employee Relations Specialist helps protect the organization from people-related risk while fostering a high-performance culture. This role ensures workplace issues are managed fairly and consistently, managers are equipped to navigate complex employee matters, and the policies, processes, and operational infrastructure needed to scale the organization remain compliant, effective, and trusted. The Role Employee Relations & Workplace Support - Serve as a primary point of contact for managers and employees regarding employee relations concerns, workplace issues, policy interpretation, and employee experience matters. - Conduct Tier 1 and Tier 2 employee relations intake, investigations, fact-finding, documentation, and resolution recommendations. - Partner with managers to address employee concerns, performance-related matters, workplace conflicts, and policy-related questions in a consistent and compliant manner. - Collaborate with People leadership and Legal on complex, sensitive, or high-risk employee relations matters. - Maintain accurate and organized employee relations documentation, investigation records, and case files. - Identify employee relations trends and recommend proactive solutions that improve employee experience and reduce organizational risk. - Support consistent application of company policies, procedures, and workplace practices across the organization. - Design, implement, and continuously improve employee relations systems, workflows, documentation standards, intake processes, and escalation frameworks that improve consistency, visibility, and operational effectiveness. Leave, Accommodations & Workplace Compliance - Administer Leave of Absence programs, including employee communications, documentation management, case tracking, and return-to-work coordination. - Coordinate workplace accommodations and interactive process activities in partnership with employees, managers, healthcare providers, and external vendors. - Support workers' compensation administration, claim coordination, return-to-work planning, and documentation management. - Coordinate immigration case administration and partnership with external immigration counsel and vendors. - Monitor assigned compliance programs and ensure accurate documentation, process adherence, and timely follow-through. Policy Governance, Organizational Health & Operational Scalability - Proactively identify policy gaps, workplace trends, organizational risks, and opportunities to improve employee experience and operational effectiveness. - Draft, maintain, and implement People policies, procedures, and operational guidelines in partnership with People leadership, Legal, and business stakeholders. - Support policy communication, training, and change management efforts to promote consistent application across the organization. - Develop systems, reporting, and organizational health insights that improve visibility into employee relations activity, compliance programs, workplace trends, and operational effectiveness. - Create and maintain self-service resources, SOPs, process documentation, workflow tools, and knowledge resources that improve consistency, scalability, and manager/employee enablement. - Identify and implement process improvements that enhance operational efficiency, organizational effectiveness, and employee experience. Cross-Functional Partnership - Partner closely with Legal, Payroll, Finance, Security, Talent Acquisition, and business leaders to support employee experience and workplace compliance initiatives. - Build trusted working relationships with managers and leaders across the organization. - Support organizational initiatives and projects that improve People Operations effectiveness and employee experience. - Influence stakeholders through data, process recommendations, and operational insights that improve organizational outcomes. Basic Qualifications - Ability to lawfully access information and technology that is subject to US export controls. - Experience independently managing employee relations matters, workplace investigations, and employee support programs while exercising sound judgment and discretion. - Experience applying California employment practices and workplace compliance requirements in the administration of employee relations, leave, accommodations, and related workplace programs. - Experience conducting employee relations intake, investigations, fact-finding, documentation, and case management activities. - Experience administering leave of absence, workplace accommodations, workers' compensation, or similar employee programs. - Experience partnering with Legal on employee relations, workplace investigations, accommodations, leave administration, or compliance matters. - Demonstrated judgment in interpreting and applying policies, procedures, and workplace practices while balancing employee experience, business needs, and organizational risk. - Experience identifying operational challenges and improving processes, workflows, systems, or documentation to enhance consistency, scalability, and organizational effectiveness. - Strong relationship-building, analytical, communication, and problem-solving skills. - Professionalism and discretion when handling sensitive and confidential employee matters. - Ability to perform the essential functions of the position in a standard office environment, including extended periods of computer-based work. - Ability to move throughout company facilities and/or transport light materials as needed to support business activities. Preferred Qualifications - Experience supporting multi-state employee populations. - Experience utilizing HRIS systems, case management platforms, Jira, Power BI, workflow tools, or similar operational technologies. - Experience developing dashboards, operational reporting, workforce insights, or organizational health metrics. - Experience using data and trend analysis to identify risks, inform decision-making, or drive process improvements. - Familiarity with immigration administration and vendor coordination. - Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Analytics, or a related field. Work Environment - This role will be based onsite in the Torrance, CA headquarters and will ultimately relocate to the Long Beach, CA facility. - Fast-paced, highly collaborative environment supporting a rapidly scaling organization. - Significant cross-functional interaction with managers, employees, leadership, and external partners. - Opportunity to influence both employee experience and the operational infrastructure that enables organizational growth. Compensation - Senior Employee Relations Specialist / S05: $109,240 - $150,210 USD. What We Offer - Competitive salary, equity plan, and discretionary incentive bonus opportunities. - Paid vacation, sick time, company holidays, and year-end shutdown. - Paid parental leave. - Comprehensive health and wellness benefits including HMO and PPO options. - Company-sponsored life insurance and disability coverage. - Reimbursement opportunities for learning and development initiatives. - Collaborative and high-performing work environment.

Technology

7N

Workflow Engineer (Agentic AI)

Senior

Remote

Gdansk, Poland

30,240 - 36,960 PLN

🏢 Summary: Remote Workflow Engineer role focused on designing and implementing production-ready AI workflow orchestration for large-scale customer service automation in the logistics domain. The position involves integrating systems, applying business logic and SOPs, and building reliable data transformations to support automated email handling at global scale. The engineer will collaborate with cross-functional teams to deliver accurate and consistent AI-driven responses. 🗂️ Requirements: Strong programming skills in Java, Scala, or Kotlin, Proficiency in SQL including complex queries and data modeling, Experience with APIs and event-driven architectures, Experience with Kafka or similar event streaming platforms, Ability to design end-to-end AI workflow orchestration, Experience building unit tests, Ability to debug complex data issues end-to-end, Very good English (B2/C1) 📃 Skills: Java, Scala, Kotlin, SQL, Kafka, APIs, JVM, ETL, UnitTesting, EventDrivenArchitecture 🏢 Description: About the Project As a Workflow Engineer , you will be responsible for turning prioritized customer-service scenarios into reliable, production-ready AI workflows . You will design and implement end-to-end orchestration, ensuring that the logic, SOPs, and system integrations result in accurate, consistent AI responses. Our Customer ( logistics industry ), handles approximately 20 million customer queries via email annually across 200+ distinct business scenarios. They are now entering a massive scale-up phase, aiming to automate ~15% of the annual global email volume. Work Mode: remote Start Date: 01.08.2026 Job Responsibilities Designing and implementing end-to-end AI workflow orchestration Integrating data and systems using APIs and event streams (e.g., Kafka) Applying scenario logic and Standard Operating Procedures (SOPs) into the automated flow Developing SQL-based transformations and robust data models Building maintainable and testable code in Java, Scala, or Kotlin Collaborating closely with Data Scientists, ML Engineers, and Business Stakeholders Expectations Strong programming skills in JVM-based languages: Java, Scala, or Kotlin Proficiency in SQL , including data modeling, complex queries, and transformations Experience in system integrations (APIs, Kafka, event-driven architecture) Solid coding practices , including a strong emphasis on unit testing Analytical mindset with the ability to debug complex data issues end-to-end Excellent communication skills to work effectively in a cross-functional team Very good English (B2/C1) – both written and spoken Openness to AI-assisted coding and a proactive approach to new technologies We offer Ongoing support from a dedicated agent , taking care of your project continuity, client contact, necessary formalities, work comfort and development Consultant Development Program – advice on growth planning based on the latest trends and market needs in IT, including consultations with agents and growth mentors Access to 7N Learning & Development – a development and educational platform with webinars, a library of articles and industry reports, and regular invitations to one-time and recurring development events – technical, business, and lifestyle Spectacular integration events , both for you (e.g., annual Kick-Off trip , Christmas parties, or Summer Olympics sports events) and for your loved ones (e.g., family picnics, movie premieres) Professional development not only during the project – you can get involved in knowledge transfer to others within the 7N Services offering directed at 7N clients Relationships and access to the knowledge of the most experienced IT experts in the market – the average professional tenure of our consultants in Poland is over 10 years A complete benefits package , including funding for medical care, life insurance, sports cards for you and your loved ones, as well as discounts in stores in Poland and abroad About 7N Constantly searching for projects, difficult rate negotiations, lack of development support – sounds familiar? At 7N, you gain not only stability of contracts but also the personal involvement of a dedicated agent who ensures your professional comfort and continuous access to development initiatives. Our mission is to provide stable and rewarding collaborations that drive your success as an IT expert and the success of our clients. We build long-lasting relationships based on Scandinavian values and 30 years of experience creating IT solutions for over 200 organizations.

Technology

New offer

Within

Sales Operation Specialist

Mid

Hybrid

Queens, NY

170,400 - 198,000 USD/yr

🏢 Summary: Sales Operations Specialist role focused on revenue enablement, RFP and pitch management, pipeline optimization, sales content development, and cross-functional sales and marketing operations support. The position supports business development growth through lead generation, event activation, reporting, and sales enablement infrastructure in a digital marketing environment. Includes competitive compensation, hybrid work, professional development, and comprehensive benefits. 🗂️ Requirements: 2–6+ years in revenue enablement, sales enablement, or business development operations, Experience in digital marketing or agency environment, Expertise managing RFP and pitch processes, Knowledge of B2B sales funnels and lead generation strategies, Experience driving cross-functional revenue initiatives, Project management skills, Organizational skills, Stakeholder management skills, Communication skills, Ability to manage multiple priorities, Self-starter mindset 📃 Skills: Salesforce, Asana, ChatGPT, AwesomeTable, CassidyAI, Excel, B2B, RFP, CRM, Sales, Marketing, Reporting, Analytics 🏢 Description: About the Role: WITHIN is seeking a Sales Operation Specialist to build and scale the revenue enablement function across the full business development lifecycle. This role sits at the intersection of Sales, Marketing, and Revenue Operations, ensuring teams are equipped with the processes, content, and insights needed to drive consistent pipeline growth and revenue impact. You will own and optimize how new business is brought to market—from RFP strategy and pitch development to outbound/inbound lead generation support, event activation, and sales material development. This role requires a highly organized operator with strong strategic instincts who can both execute and elevate revenue-driving initiatives. Responsibilities include, but are not limited to: Revenue Strategy & Pipeline Enablement - Partner with Sales, Marketing, and Revenue Operations to drive alignment across pipeline generation and revenue growth initiatives - Support and operationalize outbound and inbound lead generation efforts, including outreach coordination, targeting strategy, and follow-up workflows - Help define and improve processes that increase conversion across the business development funnel - Track, analyze, and report on pipeline performance and enablement impact, identifying opportunities for optimization RFP, Pitch & Sales Enablement Leadership - Own and quarterback the end-to-end RFP and audit process, ensuring high-quality, strategic, and timely deliverables - Lead cross-functional collaboration to develop pitch narratives, presentations, and responses that differentiate the company in market - Provide strategic input to senior sales leadership on positioning, packaging, and go-to-market approaches - Continuously refine RFP and pitch materials based on performance, learnings, and evolving capabilities Event & Pre-Sales Activation - Own pre-event revenue activation strategies for key conferences and industry moments - Develop and execute outreach plans to drive meeting volume and qualified pipeline ahead of events - Coordinate cross-functional efforts to ensure sales teams are equipped with the right messaging, materials, and targets - Drive post-event follow-up processes to maximize conversion of event-driven opportunities Marketing & Content Enablement - Partner closely with Marketing to develop and deploy revenue-driving assets, including case studies, thought leadership, and campaign support materials - Own the development, organization, and evolution of all sales materials (decks, case studies, one-pagers, FAQs, etc.) - Ensure all materials reflect current positioning, capabilities, and proof points aligned to growth priorities - Identify content gaps and proactively drive creation of materials that support pipeline generation Sales Operations & Enablement Infrastructure - Build and maintain a centralized repository for RFP responses, FAQs, and sales materials to improve efficiency and consistency - Collaborate with Revenue Operations to refine sales processes, tools, and methodologies - Evaluate and implement enablement tools that improve team productivity and output quality - Lead ongoing sales training and enablement programs, including onboarding materials and continuous learning initiatives - Oversee contract organization and documentation workflows across platforms Must Have Qualifications/Experience - 2–6+ years of experience in revenue enablement, sales enablement, or business development operations within a digital marketing or agency environment - Strong expertise in managing and improving the RFP and pitch process - Proven ability to drive cross-functional initiatives that impact pipeline and revenue growth - Strong understanding of B2B sales funnels, lead generation strategies, and conversion metrics - Exceptional project management and organizational skills, with the ability to manage multiple high-priority workstreams - Excellent communication and stakeholder management skills, including experience working with senior leadership - Self-starter mindset with the ability to identify gaps and proactively build solutions Nice to Have Qualifications/Experience - Experience supporting or executing outbound/inbound lead generation and event-driven pipeline strategies - Familiarity with sales enablement and marketing tools (Asana, Salesforce, Cassidy AI, ChatGPT, AwesomeTable, etc.) - Experience working closely with marketing teams on content strategy and campaign execution - Experience building or managing content repositories or knowledge hubs - Exposure to data analysis and reporting tied to pipeline performance and sales effectiveness Interview Process - Excel knowledge and typing test Benefits - Unlimited vacation policy - Monthly phone stipend - Comprehensive medical, dental, and vision insurance options - 401(K) plan with matching - Dog friendly office - Hybrid work opportunity - Professional Development Program - Seamless allowance Compensation Total compensation based on education, experience, and skills level: $60,000–$126,658 Level 1 - $60,000–$87,600 Entry Level - Meets qualifications on a minimum basis Level 2 - $87,600–$115,200 Developing Level - Meets qualifications on a modest basis Level 3 - $115,200–$142,800 Junior Level - Exceeds qualifications on a moderate basis Level 4 - $142,800–$170,400 Middle Level - Exceeds qualifications on a strong basis Level 5 - $170,400–$198,000 Advanced Level - Exceeds qualifications on an extensive or advanced basis AI-Assisted Screening Notice As part of the initial application review process, an AI-assisted tool may be used to compare skills and job titles from resumes with the requirements of the role. The tool evaluates information based on contextual relevance and is used only to support the manual review process. It is not used to make hiring decisions.