Full-stack Software Engineer - Claiming Experience

🏢 Summary: Full-stack Software Engineer role focused on building and optimizing the end-to-end claiming journey in a travel tech platform, impacting submission rates, reliability, and user trust. The position involves working across frontend and backend, integrating with partner systems, and driving experimentation and production improvements. The offer includes a modern tech stack, daily deployments, and high ownership over core product flows. 🗂️ Requirements: 4+ years experience building and owning client-facing production applications, Strong proficiency in at least one: TypeScript/React, Ruby/Rails, or Node.js, Willingness to work across frontend and backend, Experience with relational databases, Ability to design, build, test, deploy, and monitor production systems, Experience with performance, reliability, and production monitoring, Professional English communication skills 📃 Skills: TypeScript, React, Node.js, Ruby, Rails, PostgreSQL, AWS, Docker, Kubernetes, Terraform, ELK, Grafana, Sentry, GitHubActions, CI/CD, Bruno, Playwright, k6, Vite, Turborepo, TanStack, Zod 🏢 Description: AirHelp is a global travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey. We are looking for a product-minded Full-stack Software Engineer to join our Claiming Experience team, responsible for the journey that helps travellers start, complete, and submit their claims with confidence. It's one of the highest-leverage surfaces in the company. What happens here moves submission rates, traveller trust, and the cost and speed of everything that happens downstream - legal, documents, operations, comms. Small wins compound. The claiming journey is a real product problem that happens to span frontend, backend, experimentation, document and signature flows, legal requirements, partner integrations, and production reliability. You'll own meaningful parts of it end to end, working day to day with engineers, PMs, designers, data analysts, and QA. Salary: If you join us as a full-time employee: 14.000 - 20.000 PLN gross/month If you join us as a contractor (for specific projects): 15.000 - 25.000 PLN net + VAT on a B2B contract What you can expect from us Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: - Node.js - Ruby on Rails Frontend: - TypeScript-first React ecosystem (Vite, Turborepo, TanStack Query/Table, Zod) Databases: - PostgreSQL Infrastructure: - AWS - Docker - Kubernetes - Terraform Monitoring: - ELK/Grafana - Sentry - GitHub Actions CI/CD Testing: - Bruno (API) - Playwright (E2E) - k6 (performance) What you'll achieve: - Build and evolve the core claiming flows, across frontend and backend, all the way to production. - Work with Product, Design, and Data to spot friction, frame the problem, and ship measurable improvements. - Design and run experiments that lift submission rates and reduce confusion and make it easier and safer for the whole team to do the same. - Integrate the claiming flow with the systems around it: documents, comms, claim processing, partner APIs, internal tooling. - Modernise the legacy parts of the journey so the team can move faster with less risk. - Raise the bar on reliability and observability for these flows, so we catch and fix issues before they cost a traveller their claim. - Hold the line on engineering quality through reviews, testing, and pragmatic technical decisions. - Use AI-assisted workflows where they genuinely speed you up or improve the work. A year in, you'll have measurably improved how many eligible travellers complete their claims, made experimentation faster and safer, and simplified enough of the codebase that the team ships with more confidence than it does today. What sets you apart: - 4+ years building and owning client-facing production apps where reliability, performance, and conversion actually matter. - Strong in at least one of our core technologies: TypeScript/React, Ruby/Rails, Node.js and willing to work across the stack. - A product instinct: you care whether the code solved the right problem, not just whether it shipped. - Comfortable across the full lifecycle: framing, building, testing, deploying, monitoring, iterating with the testing discipline to back it. - Solid with relational databases, ideally PostgreSQL. - An ownership mindset: you go looking for the important problems instead of waiting for a perfect ticket. - Clear communicator in English, written and spoken. Why AirHelp Fast Impact: We deploy daily - your code reaches millions quickly. Autonomy: High trust, zero politics. We hire builders, not order takers. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.

🏢 Summary: Hybrid Software Engineer role focused on building and scaling core systems that power a global travel platform, impacting millions of users. The position involves shipping production-ready code daily, designing scalable services, and improving developer tooling and infrastructure. You will work across backend, frontend, cloud infrastructure, and CI/CD in a high-ownership, fast-deployment environment. 🗂️ Requirements: 3–5+ years of hands-on software engineering experience, Strong proficiency in at least one: Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript, Solid understanding of relational databases (PostgreSQL preferred), Experience working across the full SDLC, Strong testing discipline (unit, integration, e2e), Experience in cloud environments (AWS preferred), Ability to design and scale services for performance and maintainability, Experience with CI/CD pipelines and infrastructure as code 📃 Skills: Ruby, Rails, Golang, Python, Node, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, ELK, Grafana, Sentry, GitHub, CI/CD, Bruno, Playwright, k6 🏢 Description: AirHelp is a global travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey. We're hiring a Software Engineer to help us build and scale core systems that power AirHelp’s mission: helping travellers around the world travel with confidence - protected when disruptions hit, supported at every step of the journey. This isn’t just another feature factory role. You’ll take full ownership of technical challenges that directly affect the experience of millions of users and the productivity of our teams! If you're motivated by shipping fast, solving real problems, and working in a high-trust, low-politics environment where your output actually matters, this is for you. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid What you can expect from us Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What you’ll do: Ship production-ready code daily across the systems that power the whole traveller journey - from claims, legal automation, and global payouts to real-time flight-disruption protection, travel products, and the APIs that deliver them to partners. Design and scale services for performance, uptime, and long-term maintainability - measured in milliseconds, not abstract metrics. Improve internal developer velocity by contributing to tools, CI/CD pipelines, and infrastructure as code. Influence architectural decisions and lead initiatives to modernize or optimize critical parts of the platform. Mentor peers and drive engineering standards through code reviews, testing discipline, and documentation. What sets you apart: 3–5+ years of hands-on software engineering experience Strong skills in at least one of our core technologies - Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript Solid understanding of relational DBs (PostgreSQL preferred). Comfort working across the entire SDLC: from problem framing to deploying and monitoring production. Ownership mindset: You don’t wait for tickets - you find problems and solve them. Strong testing discipline (unit, integration, e2e). Experience in cloud-based environments (especially AWS). Clear communication, constructive feedback, and a focus on outcomes. Why AirHelp: Fast Impact: We deploy daily. Your work goes live and makes a difference fast. Culture of Autonomy: No micromanagement, no politics. Just builders building. Growth Investment: Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, AirHelp services for free, and more. At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA. And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

🏢 Summary: Hybrid Software Engineer role focused on building and scaling core systems that power a global travel platform, impacting millions of users. The position involves shipping production-ready code daily, designing high-performance services, and improving developer tooling and infrastructure. You will work across the full SDLC in a modern cloud-based environment with strong ownership and engineering standards. 🗂️ Requirements: 3–5+ years of hands-on software engineering experience, Proficiency in at least one: Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript, Experience with relational databases (PostgreSQL preferred), Experience working in cloud environments (AWS preferred), Strong testing discipline (unit, integration, e2e), Ability to work across full SDLC from design to production monitoring 📃 Skills: Ruby, Rails, Golang, Python, Node, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, ELK, Grafana, Sentry, GitHub, CI/CD, Bruno, Playwright, k6 🏢 Description: AirHelp is a global travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey. We're hiring a Software Engineer to help us build and scale core systems that power AirHelp’s mission: helping travellers around the world travel with confidence - protected when disruptions hit, supported at every step of the journey. This isn’t just another feature factory role. You’ll take full ownership of technical challenges that directly affect the experience of millions of users and the productivity of our teams! If you're motivated by shipping fast, solving real problems, and working in a high-trust, low-politics environment where your output actually matters, this is for you. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid What you can expect from us Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What you’ll do: Ship production-ready code daily across the systems that power the whole traveller journey - from claims, legal automation, and global payouts to real-time flight-disruption protection, travel products, and the APIs that deliver them to partners. Design and scale services for performance, uptime, and long-term maintainability - measured in milliseconds, not abstract metrics. Improve internal developer velocity by contributing to tools, CI/CD pipelines, and infrastructure as code. Influence architectural decisions and lead initiatives to modernize or optimize critical parts of the platform. Mentor peers and drive engineering standards through code reviews, testing discipline, and documentation. What sets you apart: 3–5+ years of hands-on software engineering experience Strong skills in at least one of our core technologies - Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript Solid understanding of relational DBs (PostgreSQL preferred). Comfort working across the entire SDLC: from problem framing to deploying and monitoring production. Ownership mindset: You don’t wait for tickets - you find problems and solve them. Strong testing discipline (unit, integration, e2e). Experience in cloud-based environments (especially AWS). Clear communication, constructive feedback, and a focus on outcomes. Why AirHelp: Fast Impact: We deploy daily. Your work goes live and makes a difference fast. Culture of Autonomy: No micromanagement, no politics. Just builders building. Growth Investment: Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, AirHelp services for free, and more. At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA. And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

🏢 Summary: Hybrid Software Engineer role in Poland focused on building and scaling core systems that power a global travel platform. The position involves shipping production-ready code daily, designing high-performance services, and improving developer tooling and infrastructure. You will work with a modern tech stack across backend, frontend, cloud, and CI/CD environments to support millions of travelers worldwide. 🗂️ Requirements: 3–5+ years of hands-on software engineering experience, Strong skills in at least one of: Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript, Solid understanding of relational databases (PostgreSQL preferred), Experience working across the full SDLC, Strong testing discipline (unit, integration, e2e), Experience in cloud-based environments (especially AWS), Ability to design and scale services for performance and maintainability, Experience with CI/CD pipelines and infrastructure as code 📃 Skills: Ruby, Rails, Golang, Python, Node, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, ELK, Grafana, Sentry, GitHub, CI/CD, Bruno, Playwright, k6 🏢 Description: Location: Kraków, Gdańsk or Warsaw Working type: Hybrid What you can expect from us Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What you’ll do: Ship production-ready code daily across the systems that power the whole traveller journey - from claims, legal automation, and global payouts to real-time flight-disruption protection, travel products, and the APIs that deliver them to partners. Design and scale services for performance, uptime, and long-term maintainability - measured in milliseconds, not abstract metrics. Improve internal developer velocity by contributing to tools, CI/CD pipelines, and infrastructure as code. Influence architectural decisions and lead initiatives to modernize or optimize critical parts of the platform. Mentor peers and drive engineering standards through code reviews, testing discipline, and documentation. What sets you apart: 3–5+ years of hands-on software engineering experience Strong skills in at least one of our core technologies - Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript Solid understanding of relational DBs (PostgreSQL preferred). Comfort working across the entire SDLC: from problem framing to deploying and monitoring production. Ownership mindset: You don’t wait for tickets - you find problems and solve them. Strong testing discipline (unit, integration, e2e). Experience in cloud-based environments (especially AWS). Clear communication, constructive feedback, and a focus on outcomes. Why AirHelp: Fast Impact: We deploy daily. Your work goes live and makes a difference fast. Culture of Autonomy: No micromanagement, no politics. Just builders building. Growth Investment: Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, AirHelp services for free, and more.

🏢 Summary: Senior QA Engineer role focused on owning and evolving test automation and quality strategy for critical Claiming Experience flows (Documents and Communication). The position emphasizes automation, AI-assisted testing, observability, and close collaboration with developers to ensure fast, reliable daily deployments. The engineer will design robust automated tests, integrate them into CI/CD, and improve quality culture and feedback loops. 🗂️ Requirements: Strong experience in QA Automation or similar senior-level role, Hands-on experience with Playwright, Experience in API testing, Experience integrating automated tests into CI/CD pipelines, Practical use of AI tools for testing and debugging, Understanding of end-to-end testing practices, Ability to design and maintain automated test frameworks, Experience with observability and monitoring tools, Good command of English 📃 Skills: Playwright, Postman, Bruno, CI/CD, GitHub, Typescript, Ruby, Sentry, Grafana, Kibana, APIs, AI, Testing, Automation 🏢 Description: AirHelp is a global tech company specializing in air travel protection, having helped millions of travellers claim compensation for disrupted flights. Beyond compensation claims, AirHelp also offers a growing portfolio of travel protection products and services designed to support travellers throughout their journey. As we continue to scale our products and services, quality and confidence remain vital to ensuring a rapid, stable, and reliable software delivery process. We are looking for a Senior QA Engineer to join our team, responsible for core Claiming Experience (Documents and Communication) domains at AirHelp. While this role includes exploratory testing, it moves beyond traditional manual QA, focusing heavily on automation and quality strategy. You will help evolve how quality is built, tested, observed, and owned. Working closely with developers, product managers, and stakeholders, you will improve confidence in daily deployments through automated and exploratory testing, modern observability practices, and AI-assisted workflows, while helping shape a pragmatic quality strategy for complex document and communication flows across our range of products. You will be collaborating closely with a team of 6 developers, with a tech stack that includes Typescript and Ruby. This is a hybrid role based in Kraków, Gdańsk or Warsaw. Salary: - If you join us as a contractor (for specific projects): 19,000 - 25,000 PLN net + VAT on B2B contract - If you join us as a full-time employee: 16,500 - 22,500 PLN gross/month What you’ll drive Own and evolve the test automation strategy for critical Claiming Experience flows around Documents and Communication. Design, build, and maintain reliable automated tests using tools such as Playwright, Postman/Bruno, and CI/CD pipelines. Help shorten feedback loops by improving how quickly developers can validate changes before and after deployment. Enable developers to take greater ownership of quality by introducing practical testing patterns, pairing on test design, and sharing best practices. Use AI-assisted testing, AI agents, prompt-driven workflows, and automated investigation techniques to improve test generation, debugging, and regression analysis. Improve quality observability by helping the team understand where failures happen, how often they happen, and what signals should trigger deeper investigation. Collaborate with developers, product managers, and stakeholders to identify risk areas early and define the right level of testing for each product change. What you’ll deliver in your first 12 months Improve confidence in daily deployments by strengthening automated coverage for the most critical document and communication flows. Shorten regression verification time by introducing faster, more reliable, and better-targeted automated test suites. Build a pragmatic testing strategy for AI-assisted and AI-powered workflows, including how we validate AI outputs, investigate failures, and prevent regressions. Reduce dependency on manual verification by moving recurring checks into automated or semi-automated workflows. Improve investigation speed for test failures and production issues by using tools such as Playwright traces, CI/CD insights, logs, Sentry, Grafana, Kibana, and AI-assisted analysis. Help shape a quality culture where testing is treated as an engineering responsibility, not a separate phase or isolated QA function. What sets you apart Strong experience as a QA Engineer, QA Automation Engineer, Developer in Test, or similar role, ideally in a senior capacity. Hands-on experience with Playwright and strong understanding of modern end-to-end testing and development practices. Experience testing APIs using tools such as Postman, Bruno, or similar. Practical experience integrating automated tests into GitHub Actions or similar CI/CD pipelines. Strong interest and some experience in using AI tooling to improve testing, debugging, test generation, and investigation workflows. Good understanding of how to work with developers so that quality becomes a shared team responsibility. Ability to balance automation, exploratory testing, risk analysis, and delivery speed. Experience with tools such as Sentry, Grafana, Kibana, or performance testing tools would be a plus. Strong ownership, clear communication, and ability to influence senior engineers without relying on formal authority. Good command of English, both written and spoken. Why AirHelp: Fast Impact: We deploy daily - your code reaches millions quickly. Autonomy: High trust, zero politics. We hire builders, not order takers. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more. About AirHelp At AirHelp , we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 3 million passengers in receiving their rightful compensation, and we've protected over 12 million travelers through our membership program, AirHelp+ . With a global team of over 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA . And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace , also for LGBTQ+, women and young professionals. We’re committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

🏢 Summary: Embedded Engineer in Test role within a product-engineering team, responsible for defining and implementing quality strategy through scalable automated testing, CI/CD integration, and performance validation. The position focuses on building shared test frameworks and tooling to enable fast, reliable deployments across a modern cloud-based stack. You collaborate closely with developers to ensure high-quality, observable, and resilient software delivery. 🗂️ Requirements: 3+ years experience as Developer in Test / Engineer in Test / SDET, Strong coding skills in Ruby or Golang or Python, Experience with automated testing frameworks (Playwright or Cypress or Selenium), Experience testing REST APIs (Bruno or Postman), Experience with contract testing (Pact or similar), Experience integrating automated tests into CI/CD pipelines (GitHub Actions), Experience with performance and load testing, Proficiency with Git, Ability to analyse and troubleshoot complex test and integration issues, Strong English proficiency 📃 Skills: Ruby, Rails, Golang, Python, Playwright, Cypress, Selenium, Bruno, Postman, Pact, GitHub, Actions, k6, Git, REST, CI/CD, AWS, Docker, Kubernetes, PostgreSQL, React, JavaScript, TypeScript, ELK, Grafana, Sentry 🏢 Description: AirHelp is a global tech company specialising in air travel protection, having helped millions of travellers claim compensation for disrupted flights. Beyond compensation claims, AirHelp also offers a growing portfolio of travel protection products and services designed to support travellers throughout their journey. As we continue to scale our products and services, quality and confidence remain vital to ensuring a rapid, stable, and reliable software delivery process. This is an embedded role. You join a product-engineering team and own quality strategy with them, not for them. You report to the team's Engineering Manager and join a community of Engineers in Test across AirHelp - peers who share tooling, patterns and practice across the engineering org. The whole team owns quality. Your job is to support the team and build shared tooling that the whole team can use, not to be the sole gatekeeper for releases. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid Salary: If you join us as a full-time employee: 14.000 – 18.000 PLN gross/month If you join us as a contractor (for specific projects): 15.000 – 22.000 net + VAT on B2B contract What you'll drive: Design, develop and maintain scalable and robust automated test suites across multiple layers of the application stack: unit, integration, API, end-to-end, regression and performance. Build and evolve internal test automation frameworks, libraries and shared utilities that improve coverage, speed and reliability for the whole engineering organisation. Integrate automated tests into CI/CD pipelines on GitHub Actions to enable fast, reliable feedback loops and support frequent production deployments. Introduce and grow contract testing between services to make cross-service refactors safer for everyone. Turn production observability (Sentry, Grafana, ELK) into a quality signal - closing the loop between live system behaviour and test coverage. Collaborate with the security team on testing for sensitive and regulated flows. Develop and execute performance, load and stress tests with k6 to validate system behaviour under expected and peak conditions, and surface bottlenecks before they reach production. Collaborate with developers and product manager to define test strategies for new features and services, identifying risk areas and recommending appropriate test approaches. Analyse test failures and production incidents to identify root causes, improve coverage in gap areas and implement long-term preventive measures to reduce regression risk. Apply AI-assisted tooling to test generation, exploratory testing and test data — both leveraging existing tools and experimenting with new ones as the space evolves. What you can expect from us: Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What sets you apart: 3+ years of professional experience as a Developer in Test / Engineer in Test / SDET, at a mid or senior level. Strong coding skills in at least one major programming language (Ruby/Rails, Golang or Python is preferred but not mandatory) with the ability to write clean, maintainable and well-documented code. Hands-on experience with test automation frameworks and tools such as Playwright (preferred), Cypress, Selenium or similar. Experience testing RESTful APIs using tools such as Bruno, Postman or similar. Experience with contract testing between services (Pact or similar). Working knowledge of CI/CD platforms (GitHub Actions) and integrating automated test suites into build pipelines. Experience using AI-assisted tools in your testing workflow or genuine eagerness to learn and experiment with them. Strong analytical and troubleshooting skills with the ability to diagnose flaky tests, race conditions and complex integration issues. Proficiency with Git and collaborative development workflows. Sense of ownership of delivered solutions -  you ship it, monitor it, fix it. Clear and effective communication skills with the ability to collaborate across cross-functional teams in an agile environment. Strong command of English (both spoken and written). Why AirHelp Fast Impact: We deploy daily - your code reaches millions quickly. Autonomy: High trust, zero politics. We hire builders, not order takers. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.

🏢 Summary: Full Stack Engineer role focused on designing and building a modern, type-safe Claiming Experience, owning features end-to-end from backend services to frontend UI. The position involves handling complex business logic and legal data, delivering high-performance, scalable solutions with daily production deployments. You will modernize architecture, implement validation engines, and optimize document processing workflows in a cloud-native environment. 🗂️ Requirements: 3-5 years of experience building production-grade software, Experience with Node.js and Ruby on Rails, Strong experience with TypeScript and React, Experience building and consuming type-safe APIs, Experience with cloud infrastructure and containerization, Ability to design and implement complex backend and frontend features, Experience with monitoring and production deployments, Experience working in continuous delivery environment 📃 Skills: Node.js, RubyOnRails, TypeScript, React, Vite, Turborepo, TanStack, Zod, Tailwind, ChakraUI, ReactAria, AWS, Docker, Kubernetes, Terraform, ELK, Grafana, Sentry 🏢 Description: The Mission: Defining the Claiming Experience At AirHelp, we help travelers receive the compensation they deserve. But we don’t just “process claims.” We design and build the entire Claiming Experience - the interface and logic that guides millions of users through the most critical part of their journey: securing the evidence they need to get paid. You’ll be responsible for making a complex, data-heavy process feel seamless, transparent, and lightning-fast. This is not a feature-factory role. You will own meaningful product challenges end to end. What you can expect from us: We move fast and stay current. We build with a modern, type-safe mindset: Backend : Node.js and Ruby on Rails Frontend : TypeScript-first React ecosystem (Vite, Turborepo, TanStack Query/Table, Zod) UI/UX : High-performance interfaces using Tailwind, Chakra UI, and React Aria. Infrastructure : AWS, Docker, Kubernetes, Terraform. Reliability : Monitoring via ELK/Grafana, Sentry, and daily production deployments. What you will drive: Build the Experience: Design and implement features that handle complex business logic and legal data while maintaining a world-class user experience. Own the Stack: Take end-to-end responsibility for features, from the backend services to the rendered UI. Ship Daily: Contribute to a culture of continuous delivery where your code reaches production and impacts users every single day. Modernize Architecture: Help us move away from legacy patterns by implementing modern development principles and type-safe API contracts. Collaborate & Mentor: Participate in deep code reviews and technical discussions that move the needle for the whole engineering team. What you'll deliver in your first year: Launch "Just In Time" Document Validation: Implement a high-performance validation engine that provides instant feedback to users, ensuring data accuracy before a claim even hits our downstream services. Redesign the Upload Experience: Lead the implementation of a completely overhauled document upload flow, focusing on speed, resilience, and a seamless mobile-web interface. Scale Assessment Workflows: Optimize and scale the internal assessment systems to handle increasing claim volumes, directly reducing the time it takes for our operations and legal teams to process compensation. Evolve the Document Hub: Contribute core features to the "Document Hub"- the centralised internal engine that serves as the heart of our document processing and storage architecture. What sets you apart? The Full Stack Reality: You have a "polyglot mindset" and at least 3-5 years of experience building production-grade software. Frontend Obsession: You know that "Frontend" isn't just CSS; it's about performance, accessibility, and sophisticated state handling. TypeScript Mastery: You are a fan of strong typing and use tools like Zod to ensure your data stays predictable from DB to UI. Pragmatism > Dogma: You care about high-quality, maintainable code, but you're focused on shipping user value rather than getting stuck in "mythical" academic processes. Startup Speed: You thrive in an iterative environment where you can see the immediate results of your work. Why AirHelp? Real Impact: We’ve helped over 15 million travelers navigate disruptions; your code directly facilitates their rights. Autonomy: We hire builders, not order-takers. You get high trust and zero politics. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.

🏢 Summary: Senior Software Engineer role focused on building and scaling backend-driven features for a global travel tech product used by millions. The position involves end-to-end ownership of services powering the AirHelp+ subscription and mobile app, with daily production deployments. You will design, implement, and scale cloud-based systems that directly impact user experience and operational efficiency. 🗂️ Requirements: 5+ years of experience building production-grade software, Proficiency in backend development with Ruby, Golang, Python or Node.js, Experience designing and maintaining APIs, Experience with background job processing and messaging systems, Experience working with cloud infrastructure, Ability to work with React and TypeScript for end-to-end feature delivery, Experience with relational databases, Knowledge of CI/CD pipelines and automated testing, Strong understanding of software architecture and design patterns, Proficiency in English 📃 Skills: Ruby, Rails, Golang, Python, Node.js, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, Terraform, ELK, Grafana, Sentry, CI/CD, APIs 🏢 Description: Build systems at global scale. Ship daily. Own real impact. At AirHelp, we help millions of airline passengers worldwide receive the compensation they deserve. We’re looking for a Senior Software Engineer who thrives on speed, ownership, and building products that matter. This isn’t a “feature factory” role. You’ll take end-to-end responsibility for technical challenges that directly shape both the experience of millions of users and the productivity of our teams. If you’re motivated by shipping fast, solving real problems, and seeing the results of your work immediately, this is the place for you. Join our product engineering team to build impactful features used by travelers worldwide to manage their journeys and navigate disruptions through our mobile app. We are looking for a skilled engineer who thrives in a collaborative environment and is eager to work across a variety of modern backend stacks to power our AirHelp+ product and mobile app experience. What you can expect from us: Opportunity to build high-impact features for the AirHelp+ subscription and our mobile app backend that directly improve the travel experience for millions. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python, Node.js Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes, Terraform Monitoring & Testing: ELK/Grafana, Sentry, CI/CD tools What you’ll drive: Build new services and enrich existing ones to enhance our core product offerings. Write clean, scalable, and maintainable code that performs reliably within our cloud infrastructure. Design robust solutions architecture and proactively propose technical improvements. Promote best engineering practices and maintain high coding standards within the team. Actively participate in all stages of the software development lifecycle, from initial ideation to production deployment. Provide constructive feedback through code reviews and support the technical growth of your peers. Directly impact the product direction by contributing technical insights to the roadmap. What you’ll deliver in your first year: Launch the Fast Track voucher system for AirHelp+ members to provide guaranteed, proactive value on every trip regardless of flight disruptions. Implement new add-on features to allow subscribers to purchase per-trip coverage for companions and increase protection density. Scale the flight automation ecosystem by building multi-inbox synchronization for Gmail and Outlook alongside historical delay performance statistics. Overhaul the mobile onboarding and notification systems to drive user activation and deliver personalized journey alerts for travelers and observers. Deploy persistent Live Updates and Live Activity refreshes to ensure travelers have real-time, offline-ready flight status throughout their entire journey. What sets you apart: Software engineer (Full stack or Backend focus) with 5+ years of experience in building production-grade software. Polyglot mindset with proficiency in modern backend stacks; while Ruby on Rails is our core, we welcome experts in Golang, Python or Node.js who are eager to adapt and master new languages. Technical depth in backend infrastructure with strong experience in API contracts, background job processing, and messaging systems. Pragmatic approach to frontend as a backend-leaning expert who is comfortable navigating React/TypeScript environments to deliver end-to-end features. Architectural intuition and the ability to apply modern design patterns to solve real-world travel tech challenges and data pipelines. Startup mindset characterized by a hands-on, iterative approach that focuses on delivering user impact through rapid development. Proficiency in leveraging AI-assisted development tools to increase coding efficiency, debugging speed, and overall productivity. Curiosity for the travel tech domain and the challenge of building automation within complex, real-world environments. Excellent communication skills and a collaborative mindset that thrives in a transparent team environment. High level of ownership and a strong sense of responsibility for the entire lifecycle of the systems you build. Good command of written and spoken English. You might be interested in checking our open source contributions https://github.com/AirHelp and our tech blog: https://airhelp.tech/ Why AirHelp: Fast Impact : We deploy daily - your code reaches millions quickly. Autonomy : High trust, zero politics. We hire builders, not order takers. Growth : Learning days, personal development plans, workshops, mentorship, and language classes. Perks : Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more. Ready to own something real? Apply now and help us build the systems that make air travel fairer for millions of passengers.

🏢 Summary: Senior Software Engineer role focused on building and scaling high-impact backend and full-stack features for a global travel tech product and mobile app. The position involves end-to-end ownership of services, rapid daily deployments, and designing robust cloud-based architectures. Engineers drive new product capabilities while improving infrastructure, automation, and user experience at scale. 🗂️ Requirements: 5+ years of experience building production-grade software, Proficiency in at least one backend language: Ruby, Golang, Python or Node.js, Experience designing and maintaining APIs, Experience with background job processing and messaging systems, Experience with cloud infrastructure and containerization, Ability to work with React and TypeScript for end-to-end feature delivery, Experience with relational databases, Knowledge of CI/CD pipelines and automated testing, Experience designing scalable system architecture, Proficiency with AI-assisted development tools, Fluent written and spoken English 📃 Skills: Ruby, Rails, Golang, Python, Node.js, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, Terraform, ELK, Grafana, Sentry, CI/CD, APIs, Microservices 🏢 Description: Build systems at global scale. Ship daily. Own real impact. At AirHelp, we help millions of airline passengers worldwide receive the compensation they deserve. We’re looking for a Senior Software Engineer who thrives on speed, ownership, and building products that matter. This isn’t a “feature factory” role. You’ll take end-to-end responsibility for technical challenges that directly shape both the experience of millions of users and the productivity of our teams. If you’re motivated by shipping fast, solving real problems, and seeing the results of your work immediately, this is the place for you. Join our product engineering team to build impactful features used by travelers worldwide to manage their journeys and navigate disruptions through our mobile app. We are looking for a skilled engineer who thrives in a collaborative environment and is eager to work across a variety of modern backend stacks to power our AirHelp+ product and mobile app experience. What you can expect from us: Opportunity to build high-impact features for the AirHelp+ subscription and our mobile app backend that directly improve the travel experience for millions. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python, Node.js Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes, Terraform Monitoring & Testing: ELK/Grafana, Sentry, CI/CD tools What you’ll drive: Build new services and enrich existing ones to enhance our core product offerings. Write clean, scalable, and maintainable code that performs reliably within our cloud infrastructure. Design robust solutions architecture and proactively propose technical improvements. Promote best engineering practices and maintain high coding standards within the team. Actively participate in all stages of the software development lifecycle, from initial ideation to production deployment. Provide constructive feedback through code reviews and support the technical growth of your peers. Directly impact the product direction by contributing technical insights to the roadmap. What you’ll deliver in your first year: Launch the Fast Track voucher system for AirHelp+ members to provide guaranteed, proactive value on every trip regardless of flight disruptions. Implement new add-on features to allow subscribers to purchase per-trip coverage for companions and increase protection density. Scale the flight automation ecosystem by building multi-inbox synchronization for Gmail and Outlook alongside historical delay performance statistics. Overhaul the mobile onboarding and notification systems to drive user activation and deliver personalized journey alerts for travelers and observers. Deploy persistent Live Updates and Live Activity refreshes to ensure travelers have real-time, offline-ready flight status throughout their entire journey. What sets you apart: Software engineer (Full stack or Backend focus) with 5+ years of experience in building production-grade software. Polyglot mindset with proficiency in modern backend stacks; while Ruby on Rails is our core, we welcome experts in Golang, Python or Node.js who are eager to adapt and master new languages. Technical depth in backend infrastructure with strong experience in API contracts, background job processing, and messaging systems. Pragmatic approach to frontend as a backend-leaning expert who is comfortable navigating React/TypeScript environments to deliver end-to-end features. Architectural intuition and the ability to apply modern design patterns to solve real-world travel tech challenges and data pipelines. Startup mindset characterized by a hands-on, iterative approach that focuses on delivering user impact through rapid development. Proficiency in leveraging AI-assisted development tools to increase coding efficiency, debugging speed, and overall productivity. Curiosity for the travel tech domain and the challenge of building automation within complex, real-world environments. Excellent communication skills and a collaborative mindset that thrives in a transparent team environment. High level of ownership and a strong sense of responsibility for the entire lifecycle of the systems you build. Good command of written and spoken English. You might be interested in checking our open source contributions https://github.com/AirHelp and our tech blog: https://airhelp.tech/ Why AirHelp: Fast Impact : We deploy daily - your code reaches millions quickly. Autonomy : High trust, zero politics. We hire builders, not order takers. Growth : Learning days, personal development plans, workshops, mentorship, and language classes. Perks : Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more. Ready to own something real? Apply now and help us build the systems that make air travel fairer for millions of passengers.

🏢 Summary: The role focuses on designing and maintaining automated testing frameworks and integrating them into CI/CD pipelines to ensure high-quality, reliable software delivery. The Developer in Test collaborates with engineering teams to define test strategies, implement performance and API testing, and improve test coverage across the full application stack. The position emphasizes automation, scalability, and proactive quality ownership in a modern cloud-based environment. 🗂️ Requirements: 3–5 years experience in software development or test automation, Strong programming skills in at least one of: Ruby, Golang, Python, Node.js, Hands-on experience with test automation frameworks, Experience testing RESTful APIs, Experience integrating automated tests into CI/CD pipelines, Experience with performance and load testing, Proficiency with Git, Ability to analyze and troubleshoot complex technical issues, Fluent English 📃 Skills: Ruby, Rails, Golang, Python, Node.js, Cypress, Playwright, Selenium, Postman, Bruno, GitHub, CI/CD, PostgreSQL, AWS, Docker, Kubernetes, Terraform, React, JavaScript, TypeScript, ELK, Grafana, Sentry, Git 🏢 Description: AirHelp is a global tech company specialising in air travel protection, having helped millions of travellers claim compensation for disrupted flights. Beyond compensation claims, AirHelp also offers a growing portfolio of travel protection products and services designed to support travellers throughout their journey. As we continue to scale our products and services, quality and confidence remain vital to ensuring a rapid, stable, and reliable software delivery process. This is an embedded role. You join a product-engineering team and own quality strategy with them, not for them. You report to the team's Engineering Manager and join a community of Engineers in Test across AirHelp - peers who share tooling, patterns and practice across the engineering org. The whole team owns quality. Your job is to support the team and build shared tooling that the whole team can use, not to be the sole gatekeeper for releases. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid Salary: If you join us as a full-time employee: 14.000 – 18.000 PLN gross/month If you join us as a contractor (for specific projects): 15.000 – 22.000 net + VAT on B2B contract What you'll drive: Design, develop and maintain scalable and robust automated test suites across multiple layers of the application stack: unit, integration, API, end-to-end, regression and performance. Build and evolve internal test automation frameworks, libraries and shared utilities that improve coverage, speed and reliability for the whole engineering organisation. Integrate automated tests into CI/CD pipelines on GitHub Actions to enable fast, reliable feedback loops and support frequent production deployments. Introduce and grow contract testing between services to make cross-service refactors safer for everyone. Turn production observability (Sentry, Grafana, ELK) into a quality signal - closing the loop between live system behaviour and test coverage. Collaborate with the security team on testing for sensitive and regulated flows. Develop and execute performance, load and stress tests with k6 to validate system behaviour under expected and peak conditions, and surface bottlenecks before they reach production. Collaborate with developers and product manager to define test strategies for new features and services, identifying risk areas and recommending appropriate test approaches. Analyse test failures and production incidents to identify root causes, improve coverage in gap areas and implement long-term preventive measures to reduce regression risk. Apply AI-assisted tooling to test generation, exploratory testing and test data — both leveraging existing tools and experimenting with new ones as the space evolves. What you can expect from us: Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What sets you apart: 3+ years of professional experience as a Developer in Test / Engineer in Test / SDET, at a mid or senior level. Strong coding skills in at least one major programming language (Ruby/Rails, Golang or Python is preferred but not mandatory) with the ability to write clean, maintainable and well-documented code. Hands-on experience with test automation frameworks and tools such as Playwright (preferred), Cypress, Selenium or similar. Experience testing RESTful APIs using tools such as Bruno, Postman or similar. Experience with contract testing between services (Pact or similar). Working knowledge of CI/CD platforms (GitHub Actions) and integrating automated test suites into build pipelines. Experience using AI-assisted tools in your testing workflow or genuine eagerness to learn and experiment with them. Strong analytical and troubleshooting skills with the ability to diagnose flaky tests, race conditions and complex integration issues. Proficiency with Git and collaborative development workflows. Sense of ownership of delivered solutions -  you ship it, monitor it, fix it. Clear and effective communication skills with the ability to collaborate across cross-functional teams in an agile environment. Strong command of English (both spoken and written). Why AirHelp Fast Impact: We deploy daily - your code reaches millions quickly. Autonomy: High trust, zero politics. We hire builders, not order takers. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.