Director of Client Success, Arrive Fresh

🏢 Summary: Leadership role responsible for building and scaling a cold-chain carrier network within a high-growth produce and floral freight division. The position oversees carrier capacity strategy, compliance, procurement, and bid management while driving operational excellence and regulatory adherence. It requires deep expertise in perishable logistics, food safety regulations, and Transportation Management Systems to optimize carrier performance and network productivity. 🗂️ Requirements: 15+ years brokerage experience in 3PL or freight brokerage, 10+ years experience in produce and floral logistics, 6+ years leadership experience managing carrier capacity or sales teams, Deep knowledge of perishable cold-chain capacity procurement, Expertise in FSMA, STF, and PACA regulations, Experience building carrier compliance and claims management programs, Experience in bid management and carrier contract negotiations, Experience with transportation network pricing, Proficiency in Transportation Management Systems, Experience using analytical platforms to track KPIs 📃 Skills: TMS, FSMA, STF, PACA, Cold-chain, Logistics, 3PL, Procurement, Bidmanagement, Analytics, KPIs, Compliance, Pricing, Negotiation 🏢 Description: Who We Want As the Director of Carrier Capacity for Arrive Fresh, you will play a critical role in expanding our high-growth produce and floral division by building and scaling an elite cold-chain carrier network. We are seeking an entrepreneurial, high-energy leader who combines deep expertise in perishable freight with a proven track record of coaching and developing high-performing capacity teams. In this position, you will establish operational standards, optimize procurement strategies, and foster key carrier partnerships to ensure premium execution in a highly volatile market. What You'll Do Direct the overall operations, strategy, and execution of the Arrive Fresh carrier capacity department to maximize service and buying power within the fresh produce sector. Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills. Cultivate a high-performing, collaborative team culture focused on professional development, talent retention, and engagement. Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight. Ensure strict operational compliance with food safety regulations, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and the Perishable Agricultural Commodities Act (PACA). Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives. Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery. Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts). Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience. Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity. Qualifications Bachelor's Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred. 15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations. 10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement. 6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams. Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs. Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing. Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance. Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset. Supervisory Responsibility This position has direct supervisory responsibilities over Carrier Account Representatives specializing in produce and floral logistics. The Perks of Working With Us Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. Invest in your future with our matching 401(k) program. Build relationships through Employee Resource Groups. Enjoy office wide engagement activities, team events, and more. Casual dress code. Convenient office location in Tampa, FL. Free coffee and free on-site parking. Free counseling sessions through the Employee Assistance Program. Company paid holidays, paid vacation time and wellness days. 100% paid parental leave. Referral Program. Relocation assistance packages available.

🏢 Summary: Senior Field Business Development Manager role focused on driving new logo acquisition in the Food & Beverage sector within assigned high-density territories. The position involves building and converting a self-generated sales pipeline, leveraging existing industry relationships, and selling customized logistics and supply chain solutions. This is a hunting role with uncapped commission, targeting multimillion-dollar revenue growth. 🗂️ Requirements: 10+ years in Food & Beverage commercial, business development, or sales roles, Experience in logistics, 3PL, or food-processing supply chain segments, Active relationships with Food & Beverage decision-makers in assigned territory, Proven record of closing $5M+ annual revenue deals, Experience building self-generated sales pipelines, Ability to manage complex sales cycles, Strong consultative selling skills, Experience competing against incumbent providers, Experience using HubSpot or similar CRM platforms, Ability to travel 50%–70% within assigned territory 📃 Skills: HubSpot, CRM, Logistics, 3PL, Warehousing, Transportation, SupplyChain, Sales, Forecasting, PipelineManagement 🏢 Description: About the Role: Source Logistics is seeking experienced Field Business Development Managers to drive new logo acquisition within our highest-density Food & Beverage markets. We are hiring one Business Development Manager in each of the following regions: Chicago, Los Angeles, and New Jersey. This is a hunting role for a senior commercial professional with deep, portable Food & Beverage industry relationships. You will own a defined geographic territory, build and convert pipeline against named target accounts, and serve as the regional commercial representative. This is a build role within a growing commercial organization. You will have leadership support, modern tools, a strong operational platform, and uncapped earning potential while helping define go-to-market strategy in your assigned region. Responsibilities: · Build and execute a 30/60/90-day territory plan against named target accounts within your assigned region. · Activate existing Food & Beverage industry relationships to generate immediate access to qualified prospects. · Generate self-sourced pipeline aligned with annual revenue goals and maintain a disciplined sales process. · Lead consultative discovery conversations to identify customer needs and develop customized logistics solutions. · Develop and present proposals, pricing strategies, and service recommendations. · Displace incumbent providers, including national 3PLs, through superior service design and relationship management. · Maintain accurate pipeline management, forecasting, and opportunity tracking within HubSpot CRM. · Partner with Operations, Solutions, and Account Management teams to ensure successful customer onboarding and long-term success. · Represent the organization at industry events, trade shows, customer meetings, and networking opportunities. · Provide regular territory updates, forecasts, and business development activity reports to leadership. · Compensation structure: base salary + commission. Requirements: · 10+ years of experience in Food & Beverage-adjacent commercial, business development, or sales roles. · Experience in logistics, 3PL, ingredients, packaging, chemicals, supplies, equipment, or other segments of the food-processing supply chain. · Current, active relationships with Food & Beverage decision-makers within the assigned territory. · Proven track record of generating and closing new business opportunities, preferably exceeding $5 million in annual revenue. · Demonstrated success building self-generated sales pipelines and managing complex sales cycles. · Strong consultative selling skills with the ability to uncover customer challenges and develop tailored solutions. · Experience competing against and winning business from incumbent service providers. · Strong CRM discipline and experience utilizing HubSpot or similar sales platforms. · Excellent communication, presentation, negotiation, and relationship-building skills. · Ability to travel throughout the assigned territory approximately 50% to 70% of the time. Preferred Qualifications: · Experience selling logistics, warehousing, transportation, or supply chain solutions. · Experience working with family-owned, relationship-driven organizations. · Spanish language capability strongly preferred for the Los Angeles territory and valued across all locations. What Success Looks Like First 90 Days · Territory plan finalized and approved. · Top 25 target accounts identified and relationship status documented. · Five or more qualified meetings generated through existing industry relationships. · Strong working relationships established with internal stakeholders. First 12 Months · $2 million to $3 million in closed new-logo revenue. · $10 million or more in qualified active pipeline. · Two or more referenceable customers successfully onboarded. First 24 Months · $5 million or more annual new-logo revenue run rate. · Recognized as a strategic growth contributor within the assigned territory. · Contributing to the development and mentorship of future commercial talent. Salary range for this role is: $150,000—$200,000 USD Benefits Source Logistics offers a comprehensive benefits package designed to support the health, wellbeing, and financial security of employees. Benefits may vary by role and location and may include: · Medical, dental, and vision insurance · 401(k) plan with company match · Paid time off and company holidays · Life and disability insurance · Education Reimbursement HR will review benefit eligibility and details during the interview process. Perks and Work Environment The organization values collaboration, accountability, and continuous improvement. The role offers a fast paced work environment where team members are empowered to contribute, grow their skills, and make a meaningful impact across operations. Team members have the opportunity to work alongside experienced professionals, gain exposure to diverse operations, and build a long term career within the logistics and supply chain industry.

🏢 Summary: Product Manager role focused on Delivery Experience Integration, driving scalable product solutions for international expansion, customs integrations, and heavy & bulky shipments in a large eCommerce environment. The position combines product strategy, technical understanding, and project management to deliver business value and align execution with KPIs and roadmap. You will lead integration-focused initiatives in logistics, ensuring efficient delivery and alignment with system architecture and data-driven decision-making. 🗂️ Requirements: Proven experience in Product Management, Experience in e-commerce, logistics, or system integration, Experience designing and implementing scalable production solutions, Understanding of IT systems architecture and integration processes, Proficiency in SQL and data analysis tools, Ability to translate business requirements into technical product initiatives, Experience working with stakeholders and managing priorities, Degree in Product Management, Business, IT or experience as Product Owner 📃 Skills: SQL, GCP, BigQuery, CloudComposer, Kubernetes, Docker, Consul, GitHub, GitHubActions, Hermes, ServiceMesh 🏢 Description: About the job: As a Product Manager in the Delivery Experience Integration area, you will be responsible for delivering product solutions that create tangible business value. In our area, we work on key projects related to international expansion, including integrations with the customs agency, as well as projects concerning oversized (Heavy & Bulky) shipments. You will connect technical execution with product strategy, ensuring the team's work aligns with the product roadmap, key KPIs, and real user needs. Acting as a trusted partner to product stakeholders, you will balance solution delivery, risk management, and budgeting while shaping the product domain and supporting broader organizational initiatives. This role combines product thinking, technical understanding, and project management skills, with the opportunity to lead strategically significant initiatives. Main responsibilities: Leading and developing the product area, fostering a highly engaged and collaborative environment within the team. Defining the product vision and development direction, aligning initiatives with business and product strategy. Acting as a partner for stakeholders, translating business problems into well-structured product initiatives and priorities, with a specific focus on integration. Guiding the team in designing, delivering, and maintaining scalable product solutions, especially in the context of logistics and international deliveries. Effectively managing project execution by setting priorities, delegating work, and removing technical and organizational blockers. Overseeing project delivery, ensuring sound product decisions are made, efficient resource utilization, and timeliness. Supporting growth, engagement, and senior-level decision-making. Providing regular feedback and support for individual development. Why should you work with us? Logistics and Delivery Experience play a key role in Allegro's operation - we are a data-driven technology company, and the solutions you deliver will have a significant impact on one of the largest eCommerce platforms in the world. We can help you to grow as a true leader and to build collaborative and highly engaged teams. Support of experienced specialists - there is always someone to exchange ideas with, because we have the best experts in their field on board. You will have the opportunity to learn the tools and technologies used in practice at Allegro, including the GCP environment (BigQuery, Cloud Composer). We share our knowledge at industry conferences and trainings; we are an active participant and co-creator of the technological community in Poland and globally. Our offer is addressed to people who: Have a proven ability to lead and develop efficient product areas, make tough prioritization decisions, and provide constructive feedback that supports growth. Have strong experience in Product Management, preferably in the area of e-commerce, logistics, or system integration. Are able to work closely with business stakeholders, translate work into business value and risk, and drive work with a strong sense of purpose. Have experience in designing and implementing scalable product solutions in production environments. Want to translate business challenges into concrete product solutions. Understand IT systems architecture and integration processes. Are proficient in using project management and data analysis tools (e.g., SQL). Are eager to use modern tools, including for the purpose of automating repetitive tasks. Have a degree strongly related to Product Management, Business, IT, or job experience in PM/Product Owner positions. What's in it for you: Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work. Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units). Annual bonus based on your annual performance and company results. Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms). A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories. A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers). English classes that we pay for related to the specific nature of your job. A training budget, inter-team tourism ( see more here ), hackathons, and an internal learning platform where you will find multiple trainings. An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal. Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy. And that's just the beginning! You can read more about the benefits here . #goodtobehere means that: You will join a team you can count on - we work with top-class specialists who have knowledge- and experience-sharing in their DNA. You will love our level of autonomy in team organization, the space for continuous development, and the opportunity to try new things. You get to choose which technology solves the problem and you are responsible for what you create. You will value our Developer Experience and the full platform of tools and technologies that make creating software easier. We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker, Consul, GitHub, and GitHub Actions. Thanks to this, you can contribute to Allegro from your very first days on the job. You will be equipped with modern AI tools to automate repetitive tasks, allowing you to focus on developing new services and refining existing ones (also leveraging AI support). You will create solutions that will be used (and loved!) by your friends, family and millions of our customers. You will meet the Allegro Scale, which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K+ rps, a Service Mesh with 1M+ rps, tens of petabytes of data, and production-used machine learning. You will become part of Allegro Tech - We speak at industry conferences, cooperate with tech communities, run our own blog (it's been over 10 years!), record podcasts, lead guilds, and we organize our own internal conference - the Allegro Tech Meeting. We create solutions we love (and can) to talk about! Send us your CV and… see you at Allegro!

🏢 Summary: Senior Field Business Development Manager role focused on acquiring new Food & Beverage clients within a defined territory (Chicago, Los Angeles, or New Jersey). This hunting position drives new-logo revenue through consultative selling, leveraging existing industry relationships, and building a self-generated pipeline. The role offers base salary plus uncapped commission and requires strong CRM discipline and territory management. 🗂️ Requirements: 10+ years in Food & Beverage-adjacent commercial or business development roles, Experience in logistics, 3PL, or food-processing supply chain segments, Active relationships with Food & Beverage decision-makers in assigned territory, Proven track record closing $5M+ annual new business, Experience building self-generated sales pipelines, Ability to manage complex sales cycles, Proficiency with CRM systems (HubSpot or similar), Ability to travel 50–70% within assigned territory 📃 Skills: HubSpot, CRM, Logistics, 3PL, Warehousing, Transportation, SupplyChain, Sales, Forecasting, PipelineManagement 🏢 Description: About the Role: Source Logistics is seeking experienced Field Business Development Managers to drive new logo acquisition within our highest-density Food & Beverage markets. We are hiring one Business Development Manager in each of the following regions: Chicago, Los Angeles, and New Jersey. This is a hunting role for a senior commercial professional with deep, portable Food & Beverage industry relationships. You will own a defined geographic territory, build and convert pipeline against named target accounts, and serve as the regional commercial representative. This is a build role within a growing commercial organization. You will have leadership support, modern tools, a strong operational platform, and uncapped earning potential while helping define go-to-market strategy in your assigned region. Responsibilities: · Build and execute a 30/60/90-day territory plan against named target accounts within your assigned region. · Activate existing Food & Beverage industry relationships to generate immediate access to qualified prospects. · Generate self-sourced pipeline aligned with annual revenue goals and maintain a disciplined sales process. · Lead consultative discovery conversations to identify customer needs and develop customized logistics solutions. · Develop and present proposals, pricing strategies, and service recommendations. · Displace incumbent providers, including national 3PLs, through superior service design and relationship management. · Maintain accurate pipeline management, forecasting, and opportunity tracking within HubSpot CRM. · Partner with Operations, Solutions, and Account Management teams to ensure successful customer onboarding and long-term success. · Represent the organization at industry events, trade shows, customer meetings, and networking opportunities. · Provide regular territory updates, forecasts, and business development activity reports to leadership. · Compensation structure: base salary + commission. Requirements: · 10+ years of experience in Food & Beverage-adjacent commercial, business development, or sales roles. · Experience in logistics, 3PL, ingredients, packaging, chemicals, supplies, equipment, or other segments of the food-processing supply chain. · Current, active relationships with Food & Beverage decision-makers within the assigned territory. · Proven track record of generating and closing new business opportunities, preferably exceeding $5 million in annual revenue. · Demonstrated success building self-generated sales pipelines and managing complex sales cycles. · Strong consultative selling skills with the ability to uncover customer challenges and develop tailored solutions. · Experience competing against and winning business from incumbent service providers. · Strong CRM discipline and experience utilizing HubSpot or similar sales platforms. · Excellent communication, presentation, negotiation, and relationship-building skills. · Ability to travel throughout the assigned territory approximately 50% to 70% of the time. Preferred Qualifications: · Experience selling logistics, warehousing, transportation, or supply chain solutions. · Experience working with family-owned, relationship-driven organizations. · Spanish language capability strongly preferred for the Los Angeles territory and valued across all locations. What Success Looks Like First 90 Days · Territory plan finalized and approved. · Top 25 target accounts identified and relationship status documented. · Five or more qualified meetings generated through existing industry relationships. · Strong working relationships established with internal stakeholders. First 12 Months · $2 million to $3 million in closed new-logo revenue. · $10 million or more in qualified active pipeline. · Two or more referenceable customers successfully onboarded. First 24 Months · $5 million or more annual new-logo revenue run rate. · Recognized as a strategic growth contributor within the assigned territory. · Contributing to the development and mentorship of future commercial talent. Salary range for this role is: $150,000—$200,000 USD Benefits Source Logistics offers a comprehensive benefits package designed to support the health, wellbeing, and financial security of employees. Benefits may vary by role and location and may include: Medical, dental, and vision insurance 401(k) plan with company match Paid time off and company holidays Life and disability insurance Education Reimbursement HR will review benefit eligibility and details during the interview process. Perks and Work Environment The organization values collaboration, accountability, and continuous improvement. The work environment is fast paced, with opportunities to contribute, grow skills, and make a meaningful impact across operations. Team members work alongside experienced professionals and build long-term careers within the logistics and supply chain industry.

🏢 Summary: Full-time Product Manager role focused on driving development and market adoption of the Logistics Application within an enterprise AI-native platform. The role involves defining, prioritizing, and integrating features, collaborating cross-functionally with engineering, data science, sales, and design teams, and scaling solutions across customer environments. Requires strong enterprise software experience, U.S. citizenship, and ability to travel up to 60%. 🗂️ Requirements: U.S. Citizenship, Bachelor's degree in business or technology-related field, 5+ years in product or software role, Experience with enterprise software (B2B or B2G), Ability to travel up to 60%, Strong written and oral communication skills, Ability to work cross-functionally in fast-paced environment 📃 Skills: ProductManagement, EnterpriseSoftware, Logistics, B2B, B2G, ValuePropositionCanvas, BusinessModelCanvas, DataScience, Roadmapping, MarketAnalysis 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a customer-oriented product manager to help drive the development of the Logistics Application within the Air Enterprise Readiness platform. This is an individual contributor role reporting to our Director of Product for Logistics. This role is responsible for prioritizing, rationalizing, and integrating new features and existing prototypes into our Logistics Application. You are accountable for delivering valuable and differentiated solutions at scale, end-to-end, within our Air Enterprise Readiness platform. You will also partner with our sales and implementation teams to shape how we talk about our Logistics offering in the marketplace in a way that resonates with our customers. Air's application-aligned product managers are responsible for thinking broadly across the communities we serve and delivering solutions that provide value to a wide range of customers. They partner with account-aligned PMs, as well as our sales and implementation teams, to broadly scale "in-the-field" solutions and improve the configurability and adaptability of our platform. In this role, you will partner with customer-aligned PMs to integrate prototype workflows and capabilities into full production within the Air Enterprise Readiness platform. You should be highly motivated by the market adoption of the solutions you successfully launch. To do this job well, you must possess exceptional judgment when it comes to identifying opportunities to deliver customer value in a productized way, as well as in the relative prioritization of those opportunities. You must work effectively cross-functionally in often ambiguous circumstances, distilling market opportunities to a clear set of objectives and solutions, and articulating the value of those solutions both internally and externally. In a typical week, a product manager could expect to: - Spend several days on site with users, seeking to understand how users across a variety of accounts utilize Air to relieve pain points and triangulate the commonalities to build new valuable workflows in the Air Enterprise Readiness platform. - Draft a clear and compelling articulation of customer problems, and what a good solution to those problems would look like in the Air Enterprise Readiness platform. - Partner with the sales team to help assess opportunities and understand the degree to which customer requirements align with product capabilities and roadmap. - Define how those solutions deliver value across a wide range of customer environments and determine what features are necessary to support broad adoption of the solution. - Collaborate with engineering and design teams to deliver the most promising capabilities. This role is a full-time position located in our Arlington, VA office. This role may require up to 60% travel. Scope of Responsibilities For new product features, define the addressable market size, the competitive landscape, the near-term sales opportunities, and alignment with the overall product strategy Validate concepts using the value proposition canvas/business model canvas, build a comprehensive business case, and communicate and defend the prioritization internally Partner with internal engineering and data science teams to scope the expected associated investment costs/timelines, and ensure that the business can deliver on scope, contractual obligations, and agreed-upon timelines Facilitate market introduction of new features/functions while balancing tradeoffs of risk, cost, and speed Ensure smooth integration of prototyped features/functions into Air Enterprise Readiness platform for utilization across customer accounts Qualifications U.S. Citizenship is required Bachelor's degree in business or technology-related field Required Skills: 5+ years in a product or software role, including experience with enterprise software (B2B or B2G) Strong value orientation, understanding of what matters for our customers, and why Self-starter, owner mentality Ability to thrive in a fast-paced, dynamic work environment Exceptional written and oral communication skills across all levels of the business Desired Skills: Domain experience and expertise in Logistics or related fields Experience in or around DoD Full product lifecycle experience, from early idea through production and maintenance Familiarity with the value proposition canvas and/or business model canvas frameworks An advanced degree in a business or technical field Experience in or exposure to the nuances of a startup or other entrepreneurial environment Current possession of a U.S. security clearance at the Top Secret level, or the ability to obtain one with our sponsorship We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

🏢 Summary: The role focuses on driving revenue growth by acquiring and expanding clients for tech-enabled end-to-end supply chain and fulfillment solutions. The Account Executive manages the full sales cycle, builds long-term client relationships, and collaborates cross-functionally to deliver tailored global logistics solutions. This position combines consultative selling, supply chain expertise, and customer onboarding leadership. 🗂️ Requirements: 5+ years of experience in freight forwarding, logistics, or supply chain industries, At least 2 years of full-cycle, quota-carrying sales experience, Experience with end-to-end supply chain solutions and fulfillment, Ability to run a structured sales process, Proven ability to build and maintain long-term commercial relationships, Experience prospecting and closing net-new business, Ability to collaborate with cross-functional teams (Operations, Ocean, Air, Trucking, Customs), Excellent communication and organizational skills 📃 Skills: Logistics, SupplyChain, FreightForwarding, Fulfillment, Prospecting, Sales, Negotiation, CustomerOnboarding, CrossSelling, Upselling 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The Opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you'll focus on building up Flexport's brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer's growth strategy with their Flexport Operations Team, traveling with a prospective client to tour a Flexport warehouse, or sharing best practices with the broader sales team. You will: - Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to overall revenue goals - Uncover and connect with ideal clients through self-prospecting and collaboration with the SDR team - Consult with new clients to understand their supply chain needs - Create value-add solutions, demonstrating capabilities through remote and in-person meetings - Lead Monthly and Quarterly Business Meetings with existing clients to plan upcoming business - Navigate, bundle, and sell the suite of products across the supply chain and shipment lifecycle - Work closely with internal teams (Operations, Ocean, Air, Trucking, Customs, etc.) to drive best-in-class customer experience - Lead the customer onboarding process by leveraging internal resources and teams You should have: - 5+ years of experience in freight forwarding, logistics, or supply chain industries - At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role - Demonstrated ability to run a structured sales process - Proven success building and maintaining long term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to learn quickly and strong work ethic Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, applicable regulations may govern the way candidate data is managed. By submitting your application, you agree to the use and processing of your data as required. Please refer to the Privacy Notice for additional information.

🏢 Summary: Full-time Delivery Operations Analyst role focused on managing delivery systems, operational workflows, reporting dashboards, and cross-functional process alignment in a high-growth B2G environment. The position requires strong analytical, CRM/CSP, and data visualization skills to support executive reporting and delivery operations. Based in Arlington, VA with up to 10% travel. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Business, Finance, Data Science, Economics or similar field, or equivalent experience, 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management, Proficiency with CSP or CRM platforms, Experience with data analysis and reporting, Advanced skills in Tableau, PowerBI, Excel, or Google Sheets, Strong written and verbal communication skills, Ability to create training materials and present complex information clearly 📃 Skills: Salesforce, HubSpot, Gainsight, Planhat, Tableau, PowerBI, Excel, Sheets, CRM, CSP, Lean, SixSigma 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a detail-oriented, proactive and expeditious Delivery Operations Analyst to act as the analytical and procedural engine behind our deployment success. In this highly cross-functional, individual contributor role, you will manage the operational frameworks, systems, and data that keep our Delivery team running effectively. You will own the post sale systems of record for the delivery lifecycle, ensuring strict data hygiene and adherence to process. You will be responsible for translating complex implementation data into clear, actionable reporting for the executive and management teams. The ideal candidate is a highly analytical process engineer who loves diving into data, identifying operational bottlenecks, and building scalable workflows in a high-growth B2G environment. This role is a full-time position located out of our office in Arlington, VA and may require up to 10% travel. Scope of Responsibilities • System of Record Ownership: Serve as the primary owner and administrator for the systems, tools, and platforms used by the Delivery team. Ensure strict adherence to data entry protocols and maintain pristine data quality across the delivery lifecycle. • Executive Reporting & Analytics: Design, build, and maintain accurate reporting dashboards. Provide executive leadership and management with real-time visibility into key delivery metrics, including WAU and deployment health/at-risk accounts. • Change Management: Champion process adherence across the Delivery team. Train team members on new tools, system updates, and workflow changes, ensuring high adoption rates and consistent execution. • Process Improvement & Engineering: Continuously audit and analyze current delivery workflows to identify inefficiencies or friction points. • Cross-Functional Alignment: Act as the operational connective tissue between Delivery, Revenue Operations and Product. Ensure seamless data flow, accurate handoffs, and alignment across departments. Qualifications & Skills U.S. Citizenship is required. Bachelor's degree program in Business, Finance, Data Science, Economics, or similar fields, or 1-4 years of equivalent experience. Required: • 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management • Strong proficiency with CSP and/or CRM software such as Salesforce, HubSpot, Gainsight, and Planhat • Ability to pull reports, analyze data, and translate operational metrics into actionable insights • Advanced skills in Tableau, PowerBI, Excel, or Google Sheets • Exceptional written and verbal communication skills • Ability to present complex information clearly and create engaging training materials Desired: • Certifications in process improvement such as Lean Six Sigma or system administration such as Salesforce Certified Administrator • Prior experience operating in the defense technology, federal contracting, or government SaaS space We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

🏢 Summary: Global Operations Associate role focused on managing end-to-end international freight shipments across ocean and air logistics while ensuring high-quality customer experience and operational performance. The position involves coordinating with logistics partners, handling imports and exports, supporting client operations, and driving process efficiency in a fast-paced supply chain environment. 🗂️ Requirements: 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting, Bachelor's Degree preferred, Ability to adapt to new technology, Experience working in a fast-paced environment, Effective time management, Attention to detail, Strong verbal and written communication skills, Client-facing communication skills, Teamwork and relationship-building skills, Problem-solving capabilities, Fluent in English, Compliance-focused mindset 📃 Skills: Logistics, SupplyChain, FreightForwarding, Ocean, Air, Imports, Exports, Intermodal, Drayage, Warehousing, Transloading, Trucking, KPIs, SLAs, SOP, English 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future team members to become founding team members in new markets, relocate internationally, and help expand the company's presence around the world. You will: - Be the front line to ensure the highest standard of quality: shipments move on-time and exceptions are handled appropriately - Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery - Follow standard operating procedures (SOP) - Own the client experience by solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed Your team will: - Coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team - Execute the end-to-end movement of freight shipments within a regional network including imports and exports and intermodal movements - Assist shipments managed by partners as partner autonomy is expanded - Quote and invoice client shipments with responsibility to their P&L - Participate in QBR and MBR presentation preparation and hold client operational calls when necessary You should have: - 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) - Bachelor's Degree preferred - Ability to adapt to new technology and thrive in a fast-paced environment - Effective time management and prioritization skills - Attention to detail - Ability to effectively seek and receive feedback - Strong verbal and written communication skills in client-facing interactions - Teamwork and relationship-building skills - Orientation toward best practices and standardization - Problem-solving capabilities - Fluency in English - Compliance-first attitude for operating in a heavily regulated industry Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, data privacy regulations including GDPR and CCPA may regulate the way applicant data is managed. By submitting an application, candidates agree to the use and processing of their data as required.

🏢 Summary: Senior Account Executive role managing and growing complex, multi-modal supply chain accounts across North America, owning revenue, retention, and strategic client relationships. The position leads RFPs, business reviews, and cross-sell initiatives while collaborating cross-functionally to deliver tailored logistics solutions. Ideal for an experienced supply chain professional with strong commercial acumen and deep knowledge of global trade operations. 🗂️ Requirements: 5+ years in account management, client success, or similar client-facing role, Experience in logistics, supply chain, or SaaS, Proven experience managing and growing complex, multi-product accounts, Deep knowledge of global trade and multi-modal transportation (ocean, air, trucking, customs), Experience leading RFP bids and renewals, Ability to operate independently in ambiguous environments, Strong revenue growth and retention track record, Compliance-focused mindset in regulated industries 📃 Skills: Logistics, SupplyChain, OceanFreight, AirFreight, Trucking, Customs, RFP, SaaS, AccountManagement, RevenueGrowth 🏢 Description: The opportunity: The Sales team is critical to driving client success and accelerating global trade. As an Account Executive III (Farmer), you own some of the most complex and highest-opportunity client relationships in North America. Your accounts span multiple shipping modes and trade lanes — ocean, air, trucking, customs — and require strong supply chain expertise. You bring a strategic perspective to client engagements, lead business reviews that drive meaningful decisions, and connect solutions across the full product suite to unlock growth. You operate with autonomy and deliver against ambitious revenue and retention goals. You will: - Own end-to-end success for a portfolio of complex, multi-modal accounts in North America, including accounts with significant revenue potential and high operational intensity. - Lead RFP bids and renewals end-to-end. - Act as a strategic partner to clients by analyzing their supply chain operations to identify efficiency gains, cost reductions, and new capabilities. - Lead high-impact business reviews (QBRs/MBRs) with market context, multi-modal insights, and tailored recommendations. - Drive cross-sell and upsell across the full product suite, consistently meeting or exceeding revenue and retention targets. - Collaborate with Operations, Pricing, Procurement, Product, and Sales to deliver aligned, creative solutions. - Mentor and coach junior Account Executives, sharing best practices and supporting key client engagements. You should have: - 5+ years of experience in account management, client success, or a similar client-facing role; logistics, supply chain, or SaaS background preferred. - Proven success independently managing and growing complex, multi-product accounts. - Deep understanding of global trade and multi-modal supply chain operations including ocean, air, trucking, and customs. - Ability to operate effectively in ambiguous or novel situations and develop structured approaches. - Strong commercial acumen with the ability to identify and close growth opportunities. - Experience mentoring or developing junior team members. - Compliance-first mindset in a regulated industry. You will get: - Ownership of complex and high-impact client relationships. - Influence in shaping sales team standards, playbooks, and processes. - Opportunities to contribute to onboarding content and process improvements. - Competitive compensation, comprehensive benefits, and a collaborative company culture. Commitment to Equal Opportunity All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, health status, marital status, sexual orientation, gender identity and expression, military and veteran status, or any other characteristic protected by law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, data protection regulations may govern how applicant data is managed. By submitting your application, you agree to the processing of your data as required. Please refer to the Privacy Notice for additional information.

🏢 Summary: Opportunity for an experienced Account Executive to drive new business and grow existing accounts by selling end-to-end, tech-enabled supply chain and fulfillment solutions. The role focuses on full-cycle sales, client discovery, solution consulting, and cross-functional collaboration to deliver tailored logistics solutions. Candidates will manage complex global supply chain deals while building long-term commercial relationships. 🗂️ Requirements: 5+ years experience in freight forwarding, logistics, or supply chain, 2+ years full-cycle, quota-carrying sales experience, Experience with end-to-end supply chain solutions and fulfillment, Ability to run a structured sales process, Proven track record of building and maintaining long-term commercial relationships, Ability to lead client discovery and business review meetings, Strong collaboration with cross-functional operational teams 📃 Skills: Logistics, Freight, SupplyChain, Fulfillment, Sales, Prospecting, Negotiation, CRM 🏢 Description: The Opportunity: We are seeking Account Executives with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you'll focus on building up the brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer's growth strategy with their Operations Team, traveling with a prospective client to tour a warehouse, or sharing best practices with the broader sales team in a peer learning session. You will - Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to overall revenue goals - Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with the SDR team - Consult with new clients to understand their supply chain needs - Create a value-add solution, demonstrating capabilities through remote and in-person meetings - Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business - Navigate, bundle, and sell the suite of products across the supply chain/shipment lifecycle - Work closely with internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience - Lead the customer onboarding process by leveraging internal resources and teams You should have - 5+ years of experience in freight forwarding, logistics, or supply chain industries - At least 2 years' experience in a full cycle (prospecting to closing), quota carrying sales role - Demonstrated ability to run a structured sales process - Proven success building and maintaining long term commercial relationships - Excellent communication, interpersonal, and organizational skills - Ability to connect in both virtual and face-to-face environments - Ability to learn fast, strong work ethic, and desire to grow as a top sales executive Commitment to Equal Opportunity All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.