Portfolio Manager, Flexport Capital

The Opportunity

Flexport Capital is Flexport's financing arm, offering inventory financing, asset-based lending, term loans, and working capital products to Flexport clients. As Flexport Capital's Portfolio Manager, you will own the full lifecycle of the Capital customer base. You will grow exposures as businesses grow, right size when they do not, and be responsible for strategic retention and collections when necessary. You will lead a team of Account Managers to do this at scale.

This is a senior commercial leadership role. You will set the strategy for how Flexport Capital manages and grows its installed base, build the systems and playbooks that drive consistent performance across your team, and serve as the primary executive relationship owner for the portfolio's most complex and highest-value accounts. You will partner closely with Credit, Product, Legal, and senior leadership to shape how Flexport Capital evolves as a business.

Responsibilities

• Own North American Flexport Capital clients and consistently connect with clients' C-Suite
• Serve as customers' internal advocate and drive revenue growth for current Capital products
• Identify at-risk accounts and conduct quarterly business reviews
• Maximize revenue per customer through credit line increases, utilization improvement, and cross-sell into term loans and asset-based lines of credit
• Use supply chain data such as shipment patterns, volume spikes, transit times, and invoice data to identify capital needs and drive growth
• Review financial health, repayment behavior, shipment data, and market conditions across the portfolio
• Flag early warning signals and partner with Credit to take appropriate actions
• Build senior-level relationships with CFOs, Finance Directors, Founders, and CEOs
• Collaborate cross-functionally to develop bundled freight-capital propositions and align on account strategy
• Contribute insights to product, pricing, and go-to-market decisions

Requirements

• 7+ years of experience in commercial finance, fintech lending, specialty finance, or related field
• At least 2 years managing a team
• Demonstrated ability to manage a complex, multi-product lending portfolio with accountability for revenue, retention, and credit health
• Fluency in working capital structures, covenant compliance, lien priority, UCC filings, collections, and workout mechanics
• Strong commercial track record driving upsell, cross-sell, and expansion revenue
• Excellent communication skills and executive presence
• Proven ability to build systems and playbooks and drive team adoption
• Proficiency in Salesforce, Claude, and other data tools with ability to design dashboards and reporting frameworks

Compensation and Benefits

The US base salary range for this position is $120,000—$150,000 USD. Base salary is part of a total rewards package that includes bonus, equity, and comprehensive benefits such as medical, dental, and flexible time off.

Commitment to Equal Opportunity

All qualified applicants will receive consideration for employment regardless of legally protected characteristics.

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