Operations and PMO Leaders - Subject Matter Expert - Jacksonville, US

About Prolific

Prolific is building the biggest pool of quality human data in the world. Over 35,000 AI developers, researchers, and organizations use the platform to gather data from paid study participants with a wide variety of experiences, knowledge, and skills.

The role

We're looking for Operations and PMO leaders with hands-on experience in operations, project governance, portfolio management, and operational planning to join the Expert Network as subject matter experts. If you have the necessary experience, you'll complete a quick 10- to 15-minute test to assess your skills and suitability for research tasks. If successful, you'll be invited to join as a participant, where you'll get paid to share your expertise with researchers and organisations who need real-world planning and operations insight.

Researchers looking for your skills tend to pay up to $200 per hour. You must be prepared to complete paid tasks that require one hour of uninterrupted work, though many are shorter.

What you'll bring

• Professional Experience: Director-level or above experience in an Operations or PMO function across sectors such as Manufacturing, Healthcare, Retail, Technology, Professional Services, Financial Services, Utilities, or Government.
• Domain Knowledge: Deep background in areas such as project governance, resource planning, portfolio management, capacity planning, or operational strategy.
• Planning Tool Experience: Current or recent hands-on use of a planning or PPM platform such as Microsoft Project, Planview, Smartsheet, Jira, or ServiceNow.
• Analytical Thinking: Ability to draw on complex planning workflows and portfolio experience to answer research questions and provide clear, nuanced expert insight.
• Communication: Exceptional written communication skills and high attention to detail when responding to questions on project governance, operational planning, or portfolio management topics.
• PayPal account to receive payment from clients.

What you'll be doing in the role

• Answering Research Questions: Share your expert perspective on project prioritisation, resource allocation, portfolio governance, and operational planning processes.
• Scenario Review: Assess and respond to planning and PMO scenarios, including programme governance cycles, capacity reviews, milestone escalations, and budget forecasting workflows.
• Surveys & Interviews: Participate in structured surveys or interviews to inform research into planning practices and PMO operations.
• Product & Process Feedback: Provide informed feedback on tools, workflows, and processes related to planning and portfolio management platforms.
• Framework Input: Contribute subject matter expertise to help research teams understand how Operations and PMO functions use and evaluate planning tools and governance frameworks.

By submitting your application, you agree that personal data may be collected for recruiting and global organisation planning purposes, as outlined in the Candidate Privacy Notice.