June 16, 2026
Service Level Manager (SLM) (relocation to Darmstadt)
Senior • On-site
180 - 250 PLN/hr
Darmstadt, HE, Germany
Hello,
We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :)
The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world.
For the project that we are working on with our partner, we are looking for Service Level Manager (SLM) (relocation to Darmstadt).
Your duties will include:
Act as the Primary Point of Contact for the Technical Officer
Manage service delivery, monitor SLA statistics, and prepare monthly and annual performance reports
Coordinate on-site and off-site activities, ensuring 24/7 service request reception is maintained
Lead the team through major infrastructure deployments and incident response scenarios
Perform technical support tasks daily within your specialized domain
Requirements that must be met:
Strong experience in IT service management (ITIL-based environments).
Proven leadership experience managing technical teams.
Ability to combine technical and managerial responsibilities (not a purely administrative role).
Experience in stakeholder management and coordination across multiple teams.
Strong reporting and analytical skills (KPIs, SLA tracking).
Technical experience at the level of a “Key Person” in one of the domains (Computing, Network, Security, or Storage).
Proficiency in Atlassian Jira
Fluency in English
Residence in or willingness to relocate to Darmstadt (no commuter arrangements)
What we offer:
We are open and honest and we solve problems instead of generating them.
Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job!
A small team
An international working environment and international projects
Private medical care
Sports card
Why it’s a good idea to work with People More?
If you are not satisfied with your work or your tasks, we’ll find a way out together!
If you get bored, we will offer you a new product and new, fascinating tasks
We will work on your brand together: you will get an opportunity to attend conferences, including as a speaker, and we will help you publish in recognized magazines and online
We will facilitate your access to challenges that are usually difficult to get
At any time, you can talk directly to the board of People More—we talk your language because the company’s founders are software developers and designers!
What does the recruitment process look like?
A friendly remote initial interview
A remote technical talk
The decision to work together!
Salary
180 - 250 pln / h
contract
B2B
Location
Darmstadt, Germany
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Krakow, Poland
60 - 100 PLN
🏢 Summary: Manual QA Engineer role focused on designing and executing manual tests for web and mobile applications within an Agile environment. The position involves API testing, defect reporting, and close collaboration with developers and business stakeholders to ensure high product quality. The engineer will contribute to QA best practices and promote a quality-first mindset across the team. 🗂️ Requirements: Minimum 3 years of experience in quality assurance, Hands-on experience in manual software testing, Experience across SDLC phases, Experience with manual API testing, Experience with mobile testing, Proficiency with Browser Developer Tools, Knowledge of REST architecture, Understanding of Microservices, Experience with Postman or similar API tools, Experience working in Agile methodology, Experience with test management tools, Very good English and Polish 📃 Skills: QA, Testing, API, REST, Microservices, Postman, Swagger, Chrome, DevTools, Agile, SDLC, GCP, XRay 🏢 Description: Hello, We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :) The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world. For the project that we are working on with our partner, we are looking for Manual QA Engineer. Your duties will include: Design, creation and execution of test cases Creation and sharing clear and concise defect reports Analysis of test results and provision of test strategy improvements Close cooperation with developers and business stakeholders in product design Active engagement in growth of QA best practices and tools Driving Quality-first mindset within the team and contributing to quality culture within the organisation Requirements that must be met: At least 3 years of proven track record of experience in quality assurance roles, hands-on experience in software testing and quality control. Experience in different phases of the software development life cycle (SDLC) is also valuable Experience with manual API testing and mobile testing Proficiency in using Browser Developer Tools (e.g., Chrome DevTools) for debugging and network analysis Familiarity with REST architecture, Microservices and Testing principles Experience with Postman or similar tool e.g Swagger Experience in working in AGILE methodology alongside business analysts Knowledge of test management tools Knowledge of Google Cloud Platform (GCP) and XRay test management tool will be a plus Self-organisation and adaptability skill sets Very good English and Polish What we offer: We are open and honest and we solve problems instead of generating them. Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job! A small team An international working environment and international projects Private medical care Sports card Training courses Work that is 100% remote (unless you prefer another system) We have an office in Krakow, but if you like to work remotely, that’s absolutely fine. We are OK with fully remote work. For us, you can be located anywhere. :) Why it’s a good idea to work with People More? If you are not satisfied with your work or your tasks, we’ll find a way out together! If you get bored, we will offer you a new product and new, fascinating tasks We will work on your brand together: you will get an opportunity to attend conferences, including as a speaker, and we will help you publish in recognized magazines and online We will facilitate your access to challenges that are usually difficult to get At any time, you can talk directly to the board of People More—we talk your language because the company’s founders are software developers and designers! What does the recruitment process look like? A friendly remote initial interview A remote technical talk The decision to work together!
Technology
People More P.S.A.
DevOps / PHP Engineer (Migration & Infrastructure Projects)
Senior
Remote
Krakow, Poland
110 - 140 PLN
🏢 Summary: Short-term DevOps / PHP Engineer role focused on CI/CD optimization, infrastructure migration, and production troubleshooting in complex and legacy environments. The position combines DevOps responsibilities with PHP application development and support across containerized and RHEL-based systems. The project involves full CI/CD lifecycle ownership, infrastructure automation, and high-load system support. 🗂️ Requirements: Strong experience with GitLab CI/CD, Hands-on experience with Ansible roles and Jinja2 templates, Experience with Podman and Quadlet in rootless environments, Very good knowledge of Linux and RHEL, Experience with systemd and journalctl, Experience with Ansible Vault for secret management, Commercial experience with PHP, Experience with Symfony, Experience with Zend Framework 1, Experience with WordPress, Experience with Redis and RabbitMQ, Experience with Symfony Messenger, Experience with high-load databases, Experience troubleshooting across full CI/CD lifecycle, Experience working with legacy systems, Experience supporting Java and Tomcat in CI/CD deployments 📃 Skills: GitLab, CICD, Ansible, Jinja2, Podman, Quadlet, RHEL, Linux, systemd, journalctl, AnsibleVault, PHP, Symfony, Zend, WordPress, Redis, RabbitMQ, Messenger, Databases, Tomcat, Java 🏢 Description: Hello, We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :) The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world. For the project that we are working on with our partner, we are looking for DevOps / PHP Engineer (Migration & Infrastructure Projects) . Your duties will include: Designing, debugging, and optimizing GitLab CI/CD pipelines Creating and modifying Ansible playbooks, roles, and Jinja2 templates Deploying and maintaining rootless container environments using Podman and Quadlet Administering and troubleshooting RHEL environments, systemd services, and logs using journalctl Managing secrets with Ansible Vault Troubleshooting production environments, including containers, networking, health checks, and inter-service communication Developing and maintaining applications in PHP (Symfony, Zend Framework 1, WordPress) Working with asynchronous processing and queue systems (Symfony Messenger, Redis, RabbitMQ clusters) Diagnosing and optimizing databases under heavy load Supporting Java/Tomcat environments in CI/CD deployment processes Solving issues across the full CI/CD lifecycle — from source code and build pipelines to deployments and production environments Supporting infrastructure and environment migration projects Working with legacy systems, undocumented dependencies, hardcoded configurations, and hidden integrations Preparing and maintaining technical documentation Requirements that must be met: Strong practical experience with GitLab CI/CD Hands-on experience with Ansible, including roles and Jinja2 templates Experience with Podman and Quadlet in rootless environments Very good knowledge of Linux/RHEL and systemd Experience with secret management using Ansible Vault Strong troubleshooting and production debugging skills Commercial experience with PHP, Symfony, Zend Framework 1, and WordPress Experience with asynchronous processing systems and queues (Redis, RabbitMQ, Symfony Messenger) Experience working with databases under heavy load Ability to troubleshoot issues across the entire CI/CD process Experience working with legacy systems Ability to work independently and make decisions with incomplete information Accuracy and responsibility when working on production environments Availability to join a short-term project lasting approximately 1–2 months Very good English and Polish What we offer: We are open and honest and we solve problems instead of generating them. Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job! A small team An international working environment and international projects Private medical care Sports card Training courses Work that is 100% remote (unless you prefer another system) We have an office in Krakow, but if you like to work remotely, that’s absolutely fine. We are OK with fully remote work. For us, you can be located anywhere. :) Why it’s a good idea to work with People More? If you are not satisfied with your work or your tasks, we’ll find a way out together! If you get bored, we will offer you a new product and new, fascinating tasks We will work on your brand together: you will get an opportunity to attend conferences, including as a speaker, and we will help you publish in recognized magazines and online We will facilitate your access to challenges that are usually difficult to get At any time, you can talk directly to the board of People More—we talk your language because the company’s founders are software developers and designers! What does the recruitment process look like? A friendly remote initial interview A remote technical talk The decision to work together!