June 9, 2026

Senior Product Manager (Poland based, Remote)

Senior • Remote

27,000 - 31,000 PLN/mo

Gdansk, Poland

About First Connect:

First Connect Insurance Services is a digital marketplace providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with 130+ carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly, and we plan to accelerate our growth. 

Role Overview:

This is a foundational and strategic product role focused on one of our key growth drivers for 2026: the core agent experience of comparative rating and binding policies. You will be the architect and driver of the entire product lifecycle- from complex technical carrier integrations all the way to the final, polished end-user interface.

You will spearhead the end-to-end product strategy for these flows, sitting at the intersection of agent needs, business strategy, and technical feasibility. This is a highly autonomous position where your ability to create and execute a compelling product vision will directly impact policy production and the company's growth.

The ideal candidate is a seasoned, technical, data-driven, and impact-oriented leader excited to take full ownership of a high-complexity product in a fast-paced, high-growth environment.

What You’ll Do:

Drive Quote & Bind Product Strategy

  • Spearhead the end-to-end product strategy for our comparative rater and binding flows, owning the product from technical carrier integrations to the final end-user interface.

  • Define, track, and report on key product KPIs, making ruthless prioritization decisions based on a healthy mix of impact analysis, effort, and user feedback.

  • Drive user adoption of the quote and bind features, ensuring a world-class, seamless agent experience.

Lead Product & Technical Excellence

  • Drive technical & feature excellence by collaborating closely with Engineering and Design teams to translate high-level business problems into detailed technical requirements and polished features.

  • Lead agent-facing discovery, research, and ideation to inform the product roadmap.

  • Coordinate across time zones with internal teams and external partners to translate problem areas and requirements into productized solutions. 

Own the Agent Journey

  • Take over a ready product that is poised to be one of our key growth levers, requiring readiness to pivot and adapt to fast-changing priorities.

  • Collaborate with almost every team in the company, with most exposure to Engineering, Design, Data, Support, and Sales.

What You Bring:

  • 7+ years of product management experience, owning and driving significant cross-organizational, user-facing projects in either B2B or B2C fields.

  • Proven track record of working on cross-functional projects and the ability to create and steer a compelling product vision and strategy.

  • Technical know-how, including demonstrated experience working closely with engineering, driving technical products forward, and experience working with APIs (setting specifications or as an engineer).

  • Strong UX sense and demonstrated data analysis capabilities.

  • High ownership mindset – comfortable navigating ambiguity and pushing initiatives forward, even when faced with (sometimes) archaic carrier technology to integrate with.

  • Fluent in English (C1) and Polish (C2).

  • Based in Poland with the flexibility to work partial overlap with the US time zone (typically twice a week after 5 PM CET).

  • Nice to Have: SaaS and/or Fintech experience, Engineering or Quality Assurance background, SQL knowledge, and prior startup/scale-up experience.

Recruitment process:

Our goal is to be thorough while respecting your time.

  • Send us your CV – it's the best way for us to get to know you.

  • Meet Ola, our Talent Manager for initial interview.

  • Join for an interview with the Hiring Manager, Paweł Kaminski (60 mins).

  • Meet with our Engineers for a short check-in (30 mins).

  • Complete the recruitment task and discuss your solution with the people you met earlier and Yotam (Chief Product Officer).

  • Individual meeting with the CPO.

... and welcome aboard! 👋

What benefits are waiting for you:

Salary

27.000 PLN - 31.000 PLN net + VAT on B2B

Basics 

🌎 Remote work & flexible working hours 

🤒 Paid sick leave

🏖️ Paid holidays

Health & Safety

💊 Private medical care with dentists & orthodontists package for you and your family 

❤️ Group life insurance

🧘 Psychotherapists support — free online sessions with psychologists and psychotherapists.

🤸 Home physiotherapy

🏅 Multisport card & meditation apps reimbursed 50%

Working conditions & Development

💻 Gear with Apple Logo and a nice Dell monitor

🌱 50% reimbursement for courses, conferences, books & certificates

🇺🇸 Free access to private language lessons

🐕 6 Personal Development Days & 4 Voluntary Days Off 

Extras you may like

🎫 Cafeteria platform — extra “stówka”every month to spend on whatever you want to

🧒 Nanny services for parents 

📦 Concierge services – a personal assistant to help you to deal with your everyday matters

🎉 Team building events — we party together several times a year during the annual Offsite & Christmas Parties, or our workation week in Mediterranean 

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🏢 Summary: Mid Front-end Engineer role focused on building and improving the sign-up and onboarding experience within a digital insurance platform. The position involves developing new features, contributing to architectural decisions, and enhancing code quality within a product-driven team. The engineer will work closely with product and design to deliver scalable, user-focused solutions. 🗂️ Requirements: Minimum 4 years of experience with React, Strong knowledge of modern JavaScript, Strong knowledge of TypeScript, Experience with Git, Experience with Docker, Experience with frontend tools and bundlers, Ability to participate in software design and architecture discussions, Familiarity with modern LLM tools or willingness to learn, Ability to work with legacy codebases, Native or near-native Polish, At least B2 level of English 📃 Skills: React, JavaScript, TypeScript, Git, Docker, Node.js, AWS, LLM 🏢 Description: About First Connect: First Connect Insurance Services is a digital marketplace providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with 130+ carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly, and we plan to accelerate our growth. Role Overview: You'd join one of our Product Teams- The Activation Team that is responsible for the user’s first step into the platform and bringing market access to their fingertips. The team is focused on sign-up and onboarding (including lead intake, registration process, personalization experience) and helping agents reach their “aha” moment quickly. So if you're a Mid Front-end Engineer looking to shake things up and have a good time while you're at it, you’ve come to the right place. What You’ll Do: You'll cooperate closely with Product Manager and designers to define and implement new features that align with business and user needs You'll actively engage with the rest of the development team to contribute to technical initiatives, share knowledge and drive improvements across the codebase You'll write clean, maintainable code adhering to industry best practices, including proper documentation, testing and adherence to coding standards You'll have a tangible impact on the project direction and the overall business goals We might be a match if you: Have at least 4 years of hands-on experience with React Are skilled in modern JavaScript and TypeScript Have familiarity with Git, Docker, frontend tools and bundlers Have the ability to engage in discussions and decisions regarding software design and architecture Being familiar with modern LLM tools and knowing how to incorporate them in their day-to-day workflows; or you’re willing to learn Show readiness to learn and expand your skillset as required by ongoing projects Are independent problem solver, but also being an excellent team player Not be afraid to dive deep into legacy code if necessary Have a native or close to native comand of Polish and at least B2 level of English (written & spoken) Are available in the afternoons – we prioritize everyone’s personal time and work-life fit, but since we work in multinational teams, occasional evening meetings may be necessary to ensure smooth communication across time zones You’ll get extra points for: Experience and willingness to work with Node.js and server side Familiarity with AWS Start-up experience Recruitment process: Our goal is to be thorough while respecting your time. Send us your CV – it's the best way for us to get to know you. Meet Ola , our Talent Manager for initial interview Join a technical interview with Krzysztof Meet our team for a live coding interview Join Wojtek and Ola for final stage call ... and welcome aboard! 👋 What benefits are waiting for you: Salary 23.000 PLN - 26.000 PLN net + VAT on B2B Basics 🌎 Remote work & flexible working hours 🤒 Paid sick leave 🏖️ Paid holidays Health & Safety 💊 Private medical care with dentists & orthodontists package for you and your family ❤️ Group life insurance 🧘 Psychotherapists support — free online sessions with psychologists and psychotherapists. 🤸 Home physiotherapy 🏅 Multisport card & meditation apps reimbursed 50% Working conditions & Development 💻 Gear with Apple Logo and a nice Dell monitor 🌱 50% reimbursement for courses, conferences, books & certificates 🇺🇸 Free access to private language lessons 🐕 6 Personal Development Days & 4 Voluntary Days Off Extras you may like 🎫 Cafeteria platform — extra “stówka”every month to spend on whatever you want to 🧒 Nanny services for parents 📦 Concierge services – a personal assistant to help you to deal with your everyday matters 🎉 Team building events — we party together several times a year during the annual Offsite & Christmas Parties, or our #WinterEscape workation week in Mediterranean

Technology

First Connect Insurance

FullStack Engineer (Poland, Remote)

Mid

Remote

Gdansk, Poland

23,000 - 26,000 PLN/mo

🏢 Summary: Fullstack Engineer role focused on building and maintaining real-time data integrations and commission systems in a data-heavy insurance platform. The position involves developing backend and frontend components, integrating multiple external data sources, and ensuring high data quality and system reliability. You will work on scalable data pipelines and business-critical systems in a collaborative, cross-functional environment. 🗂️ Requirements: 3+ years of commercial experience as a Fullstack Developer, Experience with Node.js and TypeScript, Experience with React, Experience with NestJS, Experience with PostgreSQL, Ability to work on both backend and frontend, Experience with real-time data integrations and data-heavy systems, Proficiency in English (C1) and Polish (C2), Based in Poland with partial US time zone availability 📃 Skills: TypeScript, Node.js, React, NestJS, PostgreSQL, SQL, AWS, Docker, Kubernetes, Fargate, REST, CI/CD, Testing 🏢 Description: About First Connect: First Connect Insurance Services is a digital marketplace providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with 150+ carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly, and we plan to accelerate our growth. Role Overview: The core of our business revolves around retrieving and processing vast amounts of insurance carrier data. This isn’t just about moving numbers – this data enables our most critical platform features and powers the entire agency commission cycle. You will contribute to key data domains that power our core business. We are looking for someone who is comfortable working in data-heavy environments and enjoys solving problems involving diverse data structures, real-time systems, and varying data quality. What is more, you will participate in a dynamic discovery flow—implementing POC (Proof of Concept) projects to validate the direction in which our product should further develop. Our team operates in a highly dynamic, startup-like environment where priorities shift quickly based on customer needs. We’re looking for an backend-focused Fullstack Engineer who enjoys working close to data, likes understanding how systems connect end-to-end, and is eager to grow by contributing to complex, real-world business problems in a collaborative environment. 🚀 What You’ll Do: In this role, you will contribute to: Real-Time Data integrations and Commission systems, primarily from a backend/data perspective, with exposure to frontend data presentation and interfaces. Incentive programs, including our Rewards Program (Shared Growth Plan) and other new initiatives as they evolve. Existing data pipelines across backend and frontend systems, supporting improvements, maintenance, and incremental development where needed. Integrating and working with multiple data sources: Build and maintain integrations with external systems and ensure data consistency and reliability across pipelines. Ensure engineering quality: Write clean, maintainable code with a strong focus on testing culture. Leverage modern tooling and AI: Use AI tools as part of the development process, treating them as an active part of the workflow We might be a match, if: You have 3+ years of commercial experience as a fullstack developer, working comfortably on both frontend and backend. You feel comfortable using Node.js, TypeScript, React, NestJS, and PostgreSQL. You have a Startup Mindset: High ownership and the ability to navigate ambiguity. We are looking for people who want to build and grow, not just maintain. You are based in Poland with flexibility for partial US time zone overlap. You are fluent in English (C1) and Polish (C2). You’ll get extra points for: Advanced SQL & Optimization: Deep knowledge of PostgreSQL performance tuning, indexing strategies, and handling large-scale datasets. Our tech-stack: TypeScript, Node.js, NestJS, PostgreSQL, React, AWS Docker and container-based deployment technologies (e.g. Kubernetes/Fargate) Automated software testing on unit/integration/end-to-end levels Recruitment process: Our goal is to be thorough while respecting your time. Send us your CV – it's the best way for us to get to know you Meet Karolina, our Recruiter for initial interview Join a technical interview with our Team Members Meet our team for a live coding interview Talk with Hiring Manager Join Wojtek and Ola for final stage call ... and welcome aboard! 👋 What benefits are waiting for you: Salary 23000 PLN - 26 000 PLN net + VAT on B2B Basics 🌎 Remote work & flexible working hours 🤒 Paid sick leave 🏖️ Paid holidays Health & Safety 💊 Private medical care with dentists & orthodontists package for you and your family ❤️ Group life insurance 🧘 Psychotherapists support — free online sessions with psychologists and psychotherapists. 🤸 Home physiotherapy 🏅 Multisport card & meditation apps reimbursed 50% Working conditions & Development 💻 Gear with Apple Logo and a nice Dell monitor 🌱 50% reimbursement for courses, conferences, books & certificates 🇺🇸 Free access to private language lessons 🐕 6 Personal Development Days & 4 Voluntary Days Off Extras you may like 🎫 Cafeteria platform — extra “stówka”every month to spend on whatever you want to 🧒 Nanny services for parents 📦 Concierge services – a personal assistant to help you to deal with your everyday matters 🎉 Team building events — we party together several times a year during the annual Offsite & Christmas Parties, or our #WinterEscape workation week in Mediterranean

Technology

Constant Contact

Principal Product Manager – Growth Partnerships & Collaborative Experiences

Senior

Remote

🏢 Summary: Senior product leadership role focused on building new 0→1 partner-driven products and experiences from concept to launch in a high-autonomy environment. The position owns vision, strategy, and execution while collaborating with engineering and partners to deliver scalable, high-impact solutions. This role emphasizes rapid iteration, technical fluency, and shaping a growing partner ecosystem. 🗂️ Requirements: 8+ years of product management experience, Experience with B2B products or partner integrations, Proven 0→1 product development experience, Track record of launching products from MVP to market, Ability to work in high-autonomy, ambiguous environments, Strong technical fluency with system design understanding, Experience collaborating closely with engineering teams, Experience defining product roadmaps based on market and customer insights 📃 Skills: ProductManagement, B2B, APIs, Integrations, SystemDesign, Roadmapping, MVP, DataAnalysis 🏢 Description: At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for a senior product leader who loves building new things and thrives in ambiguity. You’ll create experiences with partner companies that deliver real, outsized value to customers—things that could never exist alone. This is a 0→1 role: you’ll own the vision, strategy, and execution, moving fast, iterating constantly, and shaping the future of our partner ecosystem. What You’ll Do: Lead the creation of new partner-driven products and experiences from concept to launch. Collaborate deeply with engineering, design, and partners to turn bold ideas into scalable solutions. Spot market opportunities, uncover customer pain points, and define high-impact product roadmaps. Test, learn, and pivot quickly—combining data, insight, and intuition to drive results. Influence internal and external stakeholders, aligning teams around strategy and execution. Mentor others, shaping product thinking and partner-focused innovation across the organization. Who You Are: 8+ years of product management experience with B2B, partner integrations, or co-created products is required to thrive in this role. Show success in leading 0→1 product development, taking ideas from ambiguous problem spaces through validation, MVP, and successful launch. Proven track record of shipping impactful products in high-autonomy, ambiguous environments. Strong technical fluency—you can meaningfully engage with engineers and system design. Deep market and customer insight—know how to turn opportunity into value. Comfortable structuring chaos and making decisions with imperfect information. Customer-obsessed mindset—focused on creating experiences that delight and surprise. A builder mentality—you act fast, iterate relentlessly, and take ownership of outcomes. Why You’ll Love It: Full ownership: define the vision, strategy, and execution of transformative partner experiences. Co-create with other companies to unlock value that no one could achieve alone. Drive impact at scale—your work will shape how customers experience our ecosystem. Operate at the cutting edge of product innovation in a high-growth, collaborative startup environment. #LI-Remote #LI-HK1The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$155,000—$194,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Constant Contact, we respect personnel privacy and are committed to protecting the personal information we obtain and maintain from both current, former, and prospective employees. We maintain this Personnel Global Privacy Notice (this “Notice”) in compliance with applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”) and the UK General Data Protection Regulation (collectively, the “Data Protection Laws”). Click here for a full copy of our General Personnel Privacy Notice. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Technology

MOTIFE

Software Engineer (Agent Development)

Mid

Hybrid

Krakow, Poland

20,000 - 23,000 PLN/mo

🏢 Summary: The offer is for a Software Engineer (Agent Development) role focused on building and scaling production-ready AI agents and autonomous marketing workflows. The position combines strong backend engineering with applied GenAI, emphasizing reliable, scalable systems integrated into a live marketing automation platform. The role involves working with LLM orchestration, backend services, and AI-driven integrations in a fast-paced, collaborative environment. 🗂️ Requirements: 2–4 years of software engineering experience, Strong experience in Python and scalable backend development, Understanding of building production-ready, maintainable systems, Interest in AI, GenAI, and agentic systems, Experience with backend databases such as MySQL, Redis, or DynamoDB, Ability to work in fast-paced, iterative environments, Strong problem-solving skills, Ability to collaborate with cross-functional and distributed teams 📃 Skills: Python, GenAI, LLM, MySQL, Redis, DynamoDB, APIs, CI/CD, Cloud, AI, Agents 🏢 Description: Our client helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the Client’s mix of pre-built automation and integration to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. We’re looking for a Software Engineer (Agent Development) to join our client’s growing AI team and help build the next generation of autonomous AI agents powering modern marketing workflows. In this role, you’ll work at the intersection of backend engineering and applied AI, designing and scaling production-ready agentic systems used by businesses worldwide. This is not a pure research role. The focus is on strong software engineering fundamentals and building reliable, scalable AI-powered products. You’ll work across backend systems, orchestration, integrations, and AI workflows, collaborating closely with cross-functional product and engineering teams. The environment is fast-paced and highly collaborative, with a strong emphasis on ownership, rapid iteration, and building real-world AI solutions already running in production. Key takeaways: Stack: Python, AI Agents, MySQL, GenAI Salary : 20 000 - 23 000 PLN gross/month, Contract of employment (+10% annual bonus, 75% Creative Tax) Working model: Hybrid, once a week in the office Location: Krakow, ul. Konopnickiej Recruitment process: Call with MOTIFE recruiter (30 min) Technical interview, live coding (1h) Cross-functional interview (1h) Interview with Hiring Manager (45 min) | Optional Responsibilities: Design and develop production-grade AI agents and autonomous marketing workflows across the platform. Build and maintain multi-step agentic systems involving LLM orchestration, tool usage, and backend integrations. Work with LLM APIs, including prompt engineering, response handling, evaluation, and optimization of AI workflows. Create and improve evaluation frameworks, quality metrics, and monitoring processes to ensure agent reliability and performance at scale. Monitor and optimize agent behavior, latency, token usage, cost efficiency, and production stability. Develop production-quality backend services and orchestration layers primarily using Python. Contribute to backend and frontend integration points where AI agents interact with the core platform. Build and maintain APIs, service interfaces, and data flows supporting AI-driven capabilities. Collaborate closely with Product, Design, and Engineering teams to define and deliver AI-powered user experiences. Ensure code quality through testing, code reviews, and adherence to engineering best practices. Participate in on-call rotations supporting AI agent services and platform reliability. Contribute to technical documentation, architectural decisions, and AI engineering best practices. Collaborate closely with globally distributed teams, including regular overlap with US-based stakeholders. Requirements: 2–4 years of experience in software engineering, with strong backend development fundamentals. Strong hands-on experience with Python and building scalable backend services. Interest in AI, GenAI, and agentic systems, with a willingness to grow in this area professionally. Exposure to AI-related projects, LLM-based solutions, ML models, or personal AI experiments is considered a strong plus. Understanding of how to build reliable, maintainable, and production-ready systems. Ability to work in fast-paced, iterative environments and ship code quickly while maintaining engineering quality. Familiarity with modern backend and database technologies such as MySQL, Redis, or DynamoDB. Strong problem-solving skills and the ability to work across different systems and technologies. Experience with cloud environments, APIs, CI/CD practices, or observability tooling is a plus. Familiarity with AI agent frameworks, prompt engineering, or LLM workflows is nice to have, but not required. Strong communication skills and a collaborative mindset within cross-functional engineering teams. Willingness to collaborate with globally distributed teams, including regular overlap with US-based stakeholders. What we offer: Health Benefits 1. Medical Full coverage for employees and their dependents through LUX MED. Employees have access to the “Premium” package, providing enhanced coverage and greater access to care. A client pays 100% of the premium for employees and 50% for dependents. 2. Dental No additional cost for dental coverage- integrated into LUX MED medical plan. 3. Vision Reimbursement for vision expenses up to 400 PLN every 2 years. Mental Health Tools Access to TELUS Health EAP to provide support and resources in a time of need. Additional Benefits 10% annual bonus 75% Creative Tax Vacation: 26 days. Home Office Stipend: One-time $150 equivalent home office stipend to outfit their home office. Calm Subscription: Premium subscription access to Calm, the #1 app for sleep, meditation, and relaxation. Hub Perks: Receive meal and transportation benefits when traveling to the Poland Hub. Baby Swag: If you have a baby or adopt, you’ll receive a company-branded first bath bundle. Sabbatical Program: After 5 years of employment, receive a month-long paid sabbatical leave, with a sabbatical leave bonus.

Technology

Jerry

Remote Call Center Agent

Mid

Remote

Nashville, TN , +4

39,516 - 43,680 USD/hr

🏢 Summary: The offer is for a Call Center Agent role supporting existing insurance customers by handling inbound calls, processing policy changes, and answering coverage-related questions. The position focuses on customer service, policy servicing, and retention within a fast-growing fintech environment. The company provides paid P&C licensing, remote work equipment, and comprehensive benefits. 🗂️ Requirements: 2+ years of call center experience, Ability to handle inbound customer calls, Experience processing service requests and policy changes, Ability to multitask and manage competing priorities, Willingness to obtain P&C license within 60 days 📃 Skills: CallCenter, CustomerService, Insurance, PolicyProcessing, Multitasking, P&C 🏢 Description: About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S. On a mission to help car owners save time and money on one of their most expensive and high maintenance assets, the company has amassed over 4M customers since launching its mobile app in 2019 and expanded beyond insurance shopping to refinancing, safety, and repairs. Description: We are looking for a Call Center Agent to join the growing team. In this role, you will be responsible for helping existing customers make changes to their current insurance policies from one of 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support customers with enthusiasm and care. How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions regarding existing insurance policies, coverages, policy benefits, or make changes to existing policies - Work to retain policyholders by actively finding solutions for customers at risk of cancellation Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - P&C license paid for (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (work equipment provided) - Ongoing training and mentorship - Flexible scheduling options (5-day, 8-hour schedule or 4-day, 10-hour workweek) Additional Information: The successful candidate’s starting pay will fall within the listed range based on job-related factors including skills, experience, qualifications, work location, and market conditions. Compensation may include opportunities for equity grants. A comprehensive benefits package is offered to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits. Equity opportunities may be part of the total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.